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JibJab

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California
1 review
0 helpful votes
Follow Jonnie S.
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A little unsatisfied...
February 22, 2017

I did a fun one with your granddaughters with "walking on Sunshine". They absolutely loved it and howled with laughter! Since then, I haven't found any that I like for anyone, particularly for the kids?

Date of experience: February 20, 2017
Arizona
1 review
0 helpful votes
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Despite some complications with no person to person telephone access for a problem with my account, the email help line replied and resolved the problem within 24 hours... sooner than the 48 hour limit listed.

Date of experience: March 15, 2018
Pennsylvania
1 review
0 helpful votes
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Fun site and great customer service!
December 29, 2016

I had signed up last year and forgot about it. This year I signed up again. The old membership auto charged my account just a few days after being charged for a new membership. I reached out to the customer service team. Within 2 days I had an email and a refund of one of the charges. I love the site even more now! Thank you JibJab!

Date of experience: December 27, 2016
Netherlands
1 review
0 helpful votes
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We love it, and use it a lot for birthdays!
January 18, 2017

We love it and the people who receive them are always amused and amazed. Since we use it for nearly everyone's birthday we start to lack variety - especially for a younger audience who don't need saucy songs and daance moves. Signed up for a second year though, since there is no equally great alternative for "starring you" videos at the moment.

Date of experience: January 16, 2017
California
1 review
0 helpful votes
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Great first greeting sent!
July 25, 2016

My first JibJab was a breeze and fun! I think I spent too much time entertaining myself going through the choices, but I finally chose one. (Not one with bobble heads, which will be a new experience for another time.) After personalizing the card, the remaining effort of delivery and payment was a no-brainer. Also, the annual fee can't be beat.

Date of experience: July 22, 2016
Ohio
1 review
0 helpful votes
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Requested Cancellation
December 24, 2017

I recently impulsively bought a yearly subscription to JibJab during the holidays when I had already spent too much. I emailed their support team to ask if I could have it cancelled thinking there was no way they were going to grant this for me. Within two days I received a response that they would be happy to fulfill my request. When I have paid some of my holiday spending off I intend to get back my subscription to JibJab and have fun sending their adorable ecards!

Date of experience: December 22, 2017
Virginia
1 review
0 helpful votes
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Never Ceases To Amaze Me
January 19, 2017

What I love most about JibJab is how you can take something so simple like a still photograph of someone, manipulate the little lines around the mouth (for the illusion of talking/singing) and have the final video really seem to make the individuals become incredibly animated -- I never get tired of looking at them. Well done Jib & Jab!

Date of experience: January 17, 2017
Arizona
1 review
0 helpful votes
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Enjoy... but...
July 5, 2017

I am having a great time using JibJab. Most e-cards are so ridiculously sweet, I was looking for something that would have more of kick and JibJab does that. My only disappointment is that I would like to find more general humor that could be used to send to older, less hip people. Also, I thought all JibJab cards used personalized faces and I was disappointed to see that the majority of choices were not.

Date of experience: July 3, 2017
Norway
1 review
0 helpful votes
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OLD
December 18, 2016

You really need to make more videos. I ended up using the same xmas card as last year.
Also I had to agree to a membership before I made the video. And now I feel it was a waste of money.
Sad, because the program was easy to use and loved it for that.

Date of experience: December 16, 2016
Australia
1 review
0 helpful votes
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Rubbish
January 5, 2017

Really sluggish and didn't work well on safari. It is not worth paying for and there are better free options than the free/paid programs.

Highly recommend people look elsewhere, it is a rubbish service and getting a refund was a complete hassle and the site really does well in hiding the refund process form

Date of experience: January 3, 2017
South Carolina
1 review
0 helpful votes
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Stimulating laughs and getting in touch!
January 16, 2017

I have been sending Jib Jabs for years and my family and friends and work associates all appreciate them and find them hilarious! My only suggestion is to upgrade and update some of the offerings as I am running out of appropriate, funny choices and will not send the same ones over and over!

Date of experience: January 14, 2017
Texas
1 review
0 helpful votes
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Had my account with job jab for a few years, I have no use for it lately and had to cancel my subscription, customer support was very helpful with this. Jib jab is a great app and I will be subscribing again sometime in the future, I'd recommend this app to family and friends.

Date of experience: May 4, 2020
Virginia
1 review
0 helpful votes
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JibJab Greetings are so much fun!
March 30, 2016

We've been subscribers for several years and it's always fun to hear the reactions and laughs from our friends and family members when they receive a personalized greeting from us.

It really is a lot of fun to choose the characters and your family members and friends for each greeting, especially during the holidays, but year round, as well. We got hooked on it the first time we received a greeting from my cousin. The yearly subscription is reasonable and you can't place a price tag on the laughs! Totally worth it!

Date of experience: March 30, 2016
Utah
2 reviews
0 helpful votes
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A JibJab Xmas Card
December 14, 2016

I was having so much fun making a card for my husband and I that I made three of them. I emailed them to myself and then forwarded it to all my friends and family in my contact list. I've had many comments come back telling me how much fun they were to watch.

Date of experience: December 12, 2016
GB
1 review
0 helpful votes
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Jib jab for my daughter's birthday.
July 17, 2017

My daughter lives in Australia and I don't trust the post to get her card on time. I therefore opened an account withJibJab, created a great and very appropriate card from your choice and she received it immediately and loved it! Thank you.

Date of experience: July 15, 2017
Australia
1 review
0 helpful votes
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Basic
December 21, 2016

Not as good as it used to be, becoming outdated- make something different &abetted- develop?
Used to be able to do face cutouts around ears which looked better. More basic now. Why?
Sharing process a bit klunky. Photo importing slow and klunky too.

Date of experience: December 19, 2016
Texas
1 review
0 helpful votes
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I appreciate and enjoy JibJab!
March 31, 2017

I joined JibJab a couple of years ago, and so enjoyed making videos. Loved, loved it.
I was laid off from my job, and am counting pennies. When I saw JibJab's annual fee come through last week, I asked them to refund it. And they did! I appreciate that I did not have to plea with them. I am very impressed, and am relieved that they have integrity.
Thank you, JibJab for valuing your customers! It is quite refreshing!

Date of experience: March 29, 2017
Georgia
1 review
0 helpful votes
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Great customer support
March 22, 2017

I had forgotten I had an account. Which I opened in 2015. The last time I used it was when my husband was still alive. He died January 1 2016, and needles to say it has been a rough year. I was surprised to see my membership charge on my bank account, so I went to the website and to my delighted surprise I found out that getting a refund was painless. I wish every company had their act together like jib jab. Thanks so very much.

Date of experience: March 20, 2017
Florida
1 review
2 helpful votes
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My only complaint is that they advertise that you can send one of there cards for free but there is no such thing... you have to get locked up into a payment charged to your credit card every month for at least a year. So if you want to send one card a year to someone, you have to pay every month... what a dumb idea... you sheep can let someone auto bill your credit card if you want but I would steer clear of that option.

Date of experience: February 23, 2012
Illinois
1 review
0 helpful votes
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Hilarious Birthday Greetings Brought Smiles!
September 22, 2016

My personalized birthday JibJab ecards were easy to make and so entertaining! I had as much fun making them as my recipients did in viewing them! Thanks for the wealth of creative possibilities in sending JibJab greetings for every occasion, all year long!

Date of experience: September 20, 2016

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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