On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
We monitor reviews for authenticity
Christmas present from the kids and mum loved it delivered on time ano well packaged
The ring is very small for the price. I am very disappointed as it was supposed to be the main gift for my wife and it looks like fake jewelry
I made two orders for Christmas gifts. Both arrived super fast. The quality of the items were above what I expected for the price. Will definitely order again!
Delivered on time. Great product. Happy overall. Plus get free gift with the purchase
The ring I ordered was a gift for Christmas. It was prettier than I imagined. My mother absolutely loved it.
Beautiful, amazing destabilizing. I was so pleased, great value, my dad loved it.
I was easily able to return a ring I didn't like and had another ordered and delivered. They refunded my money for the first ring in a timely fashion
My order was processed and shipped quickly. The quality was outstanding and the prices were very reasonable. My wife was VERY happy!
I put an item in my cart when it was at a reduced price (~$90) and when I went to purchase it about 2 weeks before Christmas, the price had gone up to well over $100! I decided to buy it because it was my mom's gift, BUT that doesn't mean the price should've gone up! I even emailed them about it to get a credit back for the price change and they essentially told me to $#*! off. Never buying from Jewlr again.
The service was so easy and was delivered before the expected date so happy would definitely recommend this to anyone and would use again.
My mom loved her ring. This made the purchase at that much better.
My only issue was the time it took to get my jewelry. Other than that, the experience was great. I even ordered something for my sister.
She got choked up when she saw it. It was perfect! We were so excited!
Birthstones for every family member...
Everything was great; from picking everything out, all the way down to the craftsmanship and great customer service!
Fantastic website that was incredibly easy to use. Shipping was fast and order was correct. Veryou satisfied with the product and service.
The ring was exactly what we expected. Our son loves it. The necklace was a nice addition.
I ordered the Double Baguette Pendant. It came exactly as described and built on the website. I found navigation and ordering east. Turnaround time was quick... I believe 14 business days. Overall I would recommend Jewlr and use them again.
I was very surprised at the quality & weight of the pendant for the price I paid. When I received it and opened the box it was too beautiful for words. My husband was alittle choked up at the sentiment and how it looked. The best part is that it was 100% refundable but luckily it didn't come to that but it was reassuring knowing that I had the option.
Ordering online was super easy and I really liked that the images were in real time, every time I changed a stone it was updated immediately - I knew exactly what I was getting.
I will be a repeat customer for sure.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.