Had a billing question which was resolved promptly
Product received on time... the quality was more than I expected
Still have not received Bluetooth shower speaker and ordered it in June
I love ordering from choxi-they know just how to make u feel!
Order taking too long to ship! Ordered 20+ days ago and still not shipped!
Always get my orders quickly and they are packed
Very well.
Love dealing with them
I always have great service and it's fast too! No complaints at all
I bought an item on April 1 and as of May 12 it has still not shipped
The discount coupon is eligible in short time period and I don't check my email very often.
I've experienced ALL good transactions with Choxi! I will continue to purchase!
I have never had any problem with exchanges. Great Customer Service
Great prices, quality products and ship time is awesome!
I have still not received my whole order just parts of it
Had a small glitch with credits not being applied, but was rapidly resolved. Love Choxi!
It arrived in good condition and on time. Works like a charm. Happy I could get one for that price.
Ordered DuraCell batteries three weeks ago... Have yet to receive them!
Order number. *******.
Very satisfied with my experience. On ordering from Choxi
Answer: Stone fell out of my jewelry the first time I wore it. I will never order from this "cheater" company again!
Answer: I would suggest you shop elsewhere. There are negative reviews all over the internet and on this site about the way Choxi conducts business.
Answer: I wouldn't - if anything goes wrong with it, you may never get a refund. It took me 20+ emails to get credit for $72. There service is terrible! I buy a lot online, I will NEVER USE them again!
Answer: I am a vendor who sold $11,400 of product to Choxi. I drop shipped the items directly to Choxi customers within 24 hours of receiving the order from Choxi. Chop convinced our company to extend terms to Choxi. We have never been paid the $11,400 from Choxi. We advised them that we were stopping all future shipments. They continued to sell our items, accepting customer money, knowing that we were not going to fulfill any orders received from Choxi. This seems to me to be outright fraud. We have been unable to get any payments from Choxi. They give us the same run around they give consumers trying to get their money returned. We're all in the same boat.
Answer: I will do that but so far I have followed all instructions from your customer service staff and believe me they have made a number of promises that have not been kept. To add insult to injury I am getting e-mails from the company saying "we miss you and want you back."
Answer: Dear Patricia, Thanks for reaching out! Here at Jclub.com our return policy and the process to return is simple. We issue FREE return labels through via email. Once you have received the return authorization email, there will be a list of instructions on how to successfully return items you would not like to keep. All the way at the bottom of the email there will be an attachment. The attachment is the return label. All you have to do is print the return label out and stick it on to The package. Please call us to get your return label (+1 844 465 2582) We are opened Monday through Friday 9am to 6pm Or feel free to email me personally: Stephanie@jclub.com Kind Regards, Stephanie.
jClub.com has a rating of 3.2 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 4th among Daily Deals sites.