James Free Jewelers

Joyce made my buying experience so enjoyable. Usually you don't get this excited about spend over 6K on a watch, but she made it worth every penny. I LOVE MY NEW OMEGA SEAMASTER!

Found the best price and very attentive and accommodating customer service. They extended use of an online coupon for an specific situation and special ordered earrings for me when I was looking for pearls of a specific hue.

I recommend calling them for exceptional service. Thank you!

Item was delivered timely, in fact exactly when stated. Easy to navigate their website! The item I purchased was absolutely lovely!

I purchased the ring on a weekend and received a call on Monday morning to confirm and discuss delivery options. I choose to pick up at the Kettering store and everything went smoothly. Absolutely fantastic customer service from start to finish.

Abby worked with the manufacturer to get the piece I was after and got it to my quickly! Many thanks.

Best service from associates to accomodate customer's needs. Their prompt service should be commended.

Delighted to get a classic piece from a major designer at a great price. Service was reliable and site easy to use. Very pleased.

Great product and packaging. Thank you for the thank you card! Much appreciated! When I contacted someone through customer service, I got fast responses.
One suggestion is to receive an order confirmation after I paid fo my product so that I know my order went through.
Thank you so much!

I am very impressed with the level of customer service I have received. I will purchase from James Free again in the future!

I have never felt rushed by the person helping me. Even when my purchase was small, I felt I had their complete attention.

I had a great experience with James Free. My repairs were done very quickly and accurately. It is always a pleasure doing business with James Free.

My watch repair and my wife"s bracelet repair were quick and well done.
I will certainly return the next time we need any further repair work.

Courteous and professional resolution to a lost package. Response was immediate and impressively handled with kindness and concern.

I appreciate that you have promotions, which has made me a repeat buyer. I also appreciate the hand-written, personalized notes that I receive in my order. You also have a nice selection of Maria Tash earrings, which is a brand that I am very interested in.

Even in the midst of a national crisis, the James Free team came through to help me with an "alternative" celebration of my 25th wedding anniversary... diamond earrings. Love them and love doing business with James Free Jewelers.

Excellent service and prices on designer jewelry. Product arrived on time and email follow up was appreciated.

I was not notified of a stock out until 3 days after placing the order. Once I was notified I was offered a choice of solutions. I selected one and everything after that was excellent. It all happened as scheduled, the packages and their contents were all excellent.

The prices are quite affordable. I liked the service. I think you should try for yourself. You will like it