James Free Jewelers

I was so pleased my order was processed and shipped in time for a specific date/event!
Excellent customer service and prices were the very best best!
So happy!

Molly and Abby are a dream to work with. You've gained a long term customer. All the quality brands matched with competitive pricing, it's a win win for all jewelry lovers.

I used to live in Cincinnati and shopped in your Montgomery store. Just happened onto the website and found the pearl earrings I had been looking for.

Abby was the best! She emailed me immediately when my shipment was delayed and followed up with me until I received my earrings. I was very satisfied with the customer service they provided!

My go to for Maria Tash. An earring broke and the response was prompt and perfect. I returned the broken earring for store credit and was able to use it and a promotion to upgrade my curated ear.

I like the pay over time Thank you, Janine I needed a 1/2 larger. I contacted you and exchanged it for the larger one with just a little more additional money. Perfect! Thank you, Janine

Customer service was amazing. The communication was clear and fast. The item I ordered was back ordered, however, the communication behind it was super fast and clear. Thank you!

The notifications on the status of my order were wonderful from the moment after I placed my order! I also love my purchase, would definitely order from again!

Excellent. They reached out to me to tell me that they would get my gift to me as soon as it was in stock and gift wrapped it for free. Made it in plenty of time.

My items were received quickly, were very well packed, and turned out to be beautiful. I needed to exchange one item and the customer service was exceptionally helpful and accomodating.

Great customer service! They contacted me immedIately with delivery date and shipping information. Highly recommend this company.

I bought a Gucci ring for my daughter. The p rice was l ower t han i n other s tores. P lus, I t ook a dvantage of the discount b y February 1 4. D elivered q uickly a nd s ent a f ree3 - year w arranty a nd a thank- you letter. I strongly recommend it!

I ORDERED GUCCI ITEMS. TWO GUCCI NECKLACES THAT MATCHED TWO EARRINGS I PREVIOUSLY PURCHASED. DUE TO YOUR SITE HAVING THESE NECKLACES IN STOCK AND ALLOWING YOUR COUPONS TO APPLY, THIS IS WHAT MADE THE SALE! KEEP UP THE COUPONS! THIS IS MY FIRST TIME ORDERING AND THE REASON I CHOSE YOUR SITE TO PURCHASE FROM! BEAUTIFUL GUCCI AND GREAT QUALITY AND SERVICE DURING COVID-19.

I ordered a John Hardy pendant from Jamesfree.com. I was very pleased with their customer service. My item was discounted and delivered promptly. I would recommend jamesfree.com.

I had a great experience ordering from JamesFree. The service was fast and communication was excellent! I appreciated the personal note and attentiveness from the team.

The item I ordered was on backorder which I found out after purchasing (not thrilled), but customer service was helpful in general answering my many emails (I was in a time crunch)

Their crew went the extra mile when one of them was not in stock they were able to pick it up from another vendor truly saved the day

Slight delay due to ring not being in stock, but the delay was communicated with me properly.
Good business. Thanks

Thank you for the stellar service, my wife loved the bracelet and I will definitely be a repeat customer.

Fast and easy. Great communication with customer service agent. Liked that I can use special financing and pay monthly.