website thubmnail of Jagy
How would you rate Jagy?
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New York
1 review
1 helpful vote
Follow Benjamin E.
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Scam company
March 11, 2022

Got 1 of 3 sweatshirts ordered. Got sent a copy and paste email that didn't answer my question when I asked how to return the sweatshirt - I'm not sure what kind of fabric this is printed on, but it is beyond hideous. Have been ignored for months since. Highly suggest not ordering from this company.

Date of experience: March 11, 2022
Czechia
1 review
2 helpful votes
Follow Tadeáš S.
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Nice sweatshirt
January 15, 2021

I ordered a sweatshirt and it came after 48 days. I live in Europe so that's a great time. Sweatshirt is comfortable with nice print. But the order information on their website doesn't really work (still shows only as confirmed). Definitely will order again when there's a sale!

Date of experience: January 14, 2021
Arizona
1 review
0 helpful votes
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Not the greatest
December 11, 2021

Ordered from here and ended up waiting over a month for my order. Worst part about it is that they never gave me a tracking number though they said they would. Once I got my order the material turned out to be quite cheap and the color was very faded. Would not recommend.

Date of experience: December 11, 2021
New York
1 review
1 helpful vote
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Just Horrible
January 9, 2022

I purchased a Christmas sweater on Nov 24th with express shipping (2-3 days). Not only did I not receive my package until Dec 24th, the company was also very unresponsive. I sent so many emails to only be ignored which was very frustrating. Please do not buy from here, they're unprofessional and don't deserve good business.

Date of experience: January 9, 2022
California
1 review
0 helpful votes
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One star is way more than they deserve. Same as many other comments, I placed an order for my friend's son who wanted one of their hoodies, I emailed them many times over the course of several months and they kept saying it was about to be shipped. It never shipped, it's been 4 months and I still have not received a refund.

Date of experience: April 12, 2022
Mexico
1 review
0 helpful votes
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Horrible costumer service
December 15, 2021

I bought an ugly sweater for a christmas party and didnt knew that it would take atleast 4 weeks to deliver so I tried to contact them and they dont answer anything, do not buy from this store, save your money, time and from stressful stuff like this.

Date of experience: December 15, 2021
New Zealand
1 review
1 helpful vote
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Scam
February 3, 2021

Its almost 3 months now and my order never arrived. No response from the support team. Tracking shows the package is stuck in China since 2 months. This company is a scam, don't order anything from them!

Date of experience: February 3, 2021
Colorado
1 review
2 helpful votes
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If I could give this company less than 1 star I would. I ordered a sweatshirt back in November for a Christmas present and it got returned to them and and they reached out to ask if I wanted it resent and I said yes. It is now Feb and they completely stopped responding to me and I still do not have my sweatshirt or a refund. I am beyond upset with their poor customer service.

Date of experience: February 2, 2021
Canada
1 review
0 helpful votes
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Thieves: Buyer Beware
April 12, 2022

They took my money and never delivered what the product. Now they refuse to respond to my emails. I ordered something from them as a gift in December 2021 and while they took my money, they did not deliver anything.

Date of experience: April 12, 2022
Colorado
1 review
0 helpful votes
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Don't waste your time or your money
December 1, 2021

I wish I was able to rate them lower than one star. This company is such a joke. I ordered a sweatshirt over a month ago. I signed for the tracking through Shopify. I didn't received any updates on the shirt. I had to call my bank and claim a dispute and had to explain to them atrocity of a company jaggy is.

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Don't be fooled by Jagy
January 19, 2023

I ordered 3 shirts in mid November, after 2 months no communication, no shipment information, nothing. And when i got my order in the first week of January, the quality is so bad, the fabric of shirts is really bad, the photo is printed in the front and on the back, like who does that? STAY AWAY from Jagy and buy from trusted stores, have a nice day!

Date of experience: January 19, 2023
France
1 review
5 helpful votes
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Excellent clothes!
December 31, 2018

As a French customer, I must say I felt pretty worried while buying clothes on Jagy. Indeed, I really hesitated to order from this company, especially when I read the reviews concerning its doubtful services. Nevertheless, I decided to buy five tee-shirts and five sweaters late November. Four sweaters were delivered three weeks later, and I eventually got the last sweater and the five remaining tee-shirts today (one month after ordering, in other words). As promised on the website, their printing quality is absolutely exceptional and they are particularly soft! I greatly recommend it, though you will certainly not get any of the shipping updates.

Date of experience: December 31, 2018
GB
1 review
1 helpful vote
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Order still hasn't come.
February 21, 2019

Unfortunately decided to give this site a chance even after reading these reviews. Big mistake. It's been 2 months, no shipping confirmation, and no reply to the email I sent asking about my order. Ripped me off about 50 pounds.

Date of experience: February 21, 2019
Wisconsin
3 reviews
11 helpful votes
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Do not order from this site no matter what. I sent them several emails, nothing. They have no phone number, its actually a little ridiculous. Its been two weeks and the status of my order on their website still hasn't even indicated that my order is being processed.

Date of experience: December 10, 2017
Texas
1 review
4 helpful votes
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Email to confirm they received order gave an email to contact *******@jagy.ca also *******@jagy.ca returned as not a recognized site. Haven't heard from *******@jagy.ca fine print in order confirmation says processing is 2-4 weeks then says text or email will be sent when shipping is ready. Nothing for 4 weeks. Shame-this sweater looked cool

Date of experience: December 22, 2019
New Jersey
1 review
2 helpful votes
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Placed an Order a month ago, have not received a shipping notice, all emails to either jagy emails have been unanswered and ignored. I am now requesting a refund and I highly doubt I'll get it. Please stay away from ordering from this company. Highly unprofessional and so frustrating. People work hard for their money and even if your product is late on delivery, some customer service is appreciated.

This is just stealing.

Date of experience: January 8, 2019
Poland
1 review
2 helpful votes
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Worst service ever
December 12, 2020

I've never had worse customer experience than with this company. Before you make an order, you have to know that your order will be in production for at least a month, and then it might be in delivery for same time (depending on your location). Whatever you ask customer service about - be sure, they'll respond to you like you're a piece of $#*!, not helpful, not empathic, nothing at all. I'm literally in shock! Will never ever order anything there again, and will do my best to prevent all people I know from repeating my mistake!

Date of experience: December 12, 2020
Texas
1 review
11 helpful votes
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Buy at your own risk! Ordered Dec 4. No product, no communication. They charged my credit card the day I placed the order. I've tried emailing and text messaging since they don't offer a phone number. Next call is to credit card company.

Date of experience: December 26, 2017
Germany
1 review
2 helpful votes
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Don't Buy
January 12, 2021

I ordered 3 products and was very disappointed. It took over two month until they arrived and they were of cheap quality. The image is just printed on a polyester sweater and looks very bad. The whole product is chipped right from China and can be thrown in the trash immediately. I recommend not to buy any product and always double check before buying online. I wasted over 100$.

Date of experience: January 12, 2021
Canada
1 review
0 helpful votes
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Received a "new" sweater with HAIRS all over it. Sweater was poor quality. Sweater had HAIRS all over it, - we are in a PANDEMIC and I received a USED sweater. Sweater was NOT cheap either. I sent numerous emails to Jagy to resolve this issue but have gone ignored. I am absolutely disgusted. Do not waste your time and money on this scam.

Date of experience: December 22, 2021

Overview

Jagy has a rating of 1.9 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jagy most frequently mention customer service and credit card. Jagy ranks 372nd among T Shirts sites.

service
17
value
15
shipping
15
returns
11
quality
14