As a French customer, I must say I felt pretty worried while buying clothes on Jagy. Indeed, I really hesitated to order from this company, especially when I read the reviews concerning its doubtful services. Nevertheless, I decided to buy five tee-shirts and five sweaters late November. Four sweaters were delivered three weeks later, and I eventually got the last sweater and the five remaining tee-shirts today (one month after ordering, in other words). As promised on the website, their printing quality is absolutely exceptional and they are particularly soft! I greatly recommend it, though you will certainly not get any of the shipping updates.