JadeGowns.com.au

Never ever ever use this company.
They don't even have real reviews on their site (How I went wrong)
I ordered an outfit for my daughter's wedding which came 5 weeks later than stated, very very thick seams, not the colour I asked for and a very cheap immigration to the picture, the material was so inexpensive looking.
They refused me sending it back and are now ignoring me, I'm £200 down with a mess of a dress they wanted me to sell on to make my money back... Crooks

Ordered dress in April for wedding in May 2017, paid for quick delivery also. Did not receive dress. Had to go buy another short notice. Emailed back and forth to company for refund, who were extremely rude and would not give me information to speak with manager. Had toll investigate who deemed the freight lost. That I need to contact shipper to make a claim through to the sending account, all to no avail. I paid $194.98 for nothing! BE WARNED! DONT USE THEM! Caroline

My daughter spent over $240 for a dress from jadegowns.com.au and it was delivered late after we paid extra for prompt delivery. When it finally arrived it was nothing at all like the picture. It was a poor quality, badly made copy from a Chinese sweatshop. The customer service was terrible. They do not do returns and then they stop all communications. They are SCAMMERS, so please BEWARE and don't ever consider buying from this so called company.

I ordered and paid for my dress.
It arrived oh my god! Did not resemble the dress I saw on the site. No where near as nice. It did not fit despite a custom order. No explanation or assistance to resolve my dissatisfaction. Don't believe they are professionals, Because the sizing is about two sizes too big and very poor workmanship. Now 4 months out from my wedding and no dress!
Rip off easy cash I wouldn't wear this dress anywhere :(

I recently bought a wedding dress from this so called company, and while i thought i was getting a great deal. I was in for a great shock on a arrival, i have not seen such a cheaply made dress in my life, it resembled that of a 3 year old fancy dress costume. The skirt was made from the same material of a bed net, there were loose threads every where and look NOTHING like the advertised picture i was so dissapointed. On asking about a refund i was offered a total of 4% back of the purchase price... i would avoid this company like the plague from now on.

I got the dress about a week ago, and deal with the customer service called Claire. Bad service, they don't do as their policy said about refund. I ask to refund because I don't like the dres, it looks cheap for a dress with more than AU$200 They only offer 8% more discount and asked me to keep the dress. The dress comes with a wrong fabric, TOTALLY DIFFERENT from the picture, we buy because of the good reviews from the web, and we just find out they only put a good reviews no bad things... probably is not their customers. The web should got a big warning so no more customer waste their money in here. I believe they will got what they just did to the customer oneday. I wish someone who read this and know how to report the website to the right one, so the scams can be stop it.

After receive the order, didn't give me the shipping and tracking information. Nearly one mouth not received and email them then give me the tacking no. It shows item already arrive 20 days. No phone call, no card, no message, later call TNT tell me pick up by myself. Dress is really not worth that price and the miss part no rope for the dress, email them told their professional tailor checked and let me match in local store by myself. Unbelievable EXPERIENCE! POOL CUSTOMER SERVICE! THE DRESS WAS ALL PLEATED LOOKS VERY CHEAP.

I purchased a dress from this company for my daughters formal. It arrived looking nothing like the pictures. It was so badly made stitching was coming away. The bodice sat off centre, the list just kept going. My daughter was in tears. I sent an email asking for my money back. First response was they would remake for a small fee. After a couple more polite emails asking for my money back, the last response was 5% back of the purchase price of $247. All correspondence has now ceased from seller, I have just lost my money... Please Please don't purchase anything from this company, they are frauds!

You will be the most lucky person on the planet to get a good dress from Jadegowns... go elsewhere. The dress we received was not made to the measurements we sent, and then they told me that I'd made the mistake. After showing them the evidence they said I'd get a refund... of 6%. After looking further into the reviews I've realised that the different sites in different countries have the same "good" reviews - the genuine bad reviews are all very similar too unfortunately. Do your homework before parting with your cash!