website thubmnail of JadeGowns.com.au

JadeGowns.com.au

How would you rate JadeGowns.com.au?
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Japan
1 review
2 helpful votes
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Like it
February 23, 2016

My dress is awesome. I received it early today. And it was packed so well. This dress is just my type. I like it very much. Can't wait for my party day!

Date of experience: February 22, 2016
Japan
1 review
0 helpful votes
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High Quality!
March 16, 2016

Good afternoon.
I have received the dress today and I am very satisfied with it. The color pearl pink is very beautiful. The dress is of very high quality and fits me very well. Thank you very much."

Date of experience: March 15, 2016
California
1 review
0 helpful votes
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Recommend this
March 21, 2016

Totally impressed! Service was incredible and dress was great. Will recommend your website to others and will buy from you again. You are totally outstanding!

Date of experience: March 21, 2016
Australia
1 review
4 helpful votes
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Never buy
March 21, 2016

Wrong colour does not fit, glue all over dress, not stitched probably and will only give me a 8 % refund so don't buy from them

Date of experience: March 21, 2016
Japan
1 review
0 helpful votes
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Gorgeous!
January 18, 2016

This dress is just gorgeous and everyone loved it.My friends could not believe the price of it. It looks like thousand dress.

Date of experience: January 18, 2016
Australia
1 review
6 helpful votes
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BEWARW
March 31, 2016

If you are thinking of buying any style of dress from this company Jades Gowns in 3 words
' DONT DO IT'
It is an absolute disgrace that a company like this can get away with taking lots of money with absolutely no conscience about giving any sort of customer service back.

Firstly I ordered a Beige long evening dres with sheer sleeves and a small amount of beading on the bodice and paid to have it custom made with measurements done for me from a professional.
Only to receive the dress after being lost in transit to my absolute SHOCK the dress was bright PURPLE
With long sleeves covered in beads as well as the whole bloody dress.

I was in total shock n disgusts that after contacting them immediately saying you must have mixed up my order as this is nothing like the dress or COLOUR I ordered.

They were not at all interested in my plight and said that is what you paid for I can't see how I have my invoice stating it was beige light creamy colour n you have sent the brightest of PURPLE how is that anything like my request.

Again basically they said to bad we can't refund your money which I might add was $450.00 AUD PLEASE PLEASE PLEASE DO NOT ATTEMPT TO BUY ANYTHING FROM THIS COMPANY THAT IS OUT OF CHINA I HAVE SINCE FOUND OUT.

If you want a company that is GENUINE GO THE
NEWYORK DRESSES SITE IT IS GENUINE
NOT JADE GOWNS THEY SHOULD BE CHARGED WITH FRAUD EXTREMELY UPSET ABOUT LOOSING MY HARD EARNED MONEY

Date of experience: March 31, 2016
Australia
1 review
0 helpful votes
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Stunning
June 23, 2016

My dress was awesome, it was a rush order and made to measure. I received it when I was supposed to and not one thing wrong with it, love love love!

Date of experience: June 23, 2016
Japan
1 review
0 helpful votes
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Satisfied with the dress
October 12, 2015

The dress was custom made and fits me well, the fabric was beautiful, and I love the color very much. Thanks for the beautiful dress.

Date of experience: October 12, 2015
Germany
1 review
1 helpful vote
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Ich bestellte und bezahlte ein Kleid. Als dies ankam war ich geschockt über das Aussehen und die Größe. Obwohl ich meine Maße angegeben habe ist dieses Kleid fast 3 Größen zu groß und natürlich auch viel zu lang. Auch das unter dem angeblichen Chiffon sich ein schwerer Satinstoff befindet stand nirgends in der Beschreibung. Also mit einem leichten Sommerkleid hat das nichts zu tun. Auch die Farbe ist definitiv anders als auf dem Foto. Also für 135,-- kann man definitv auch eine andere Qualität erwarten da auch die Nähte sehr billig aussehen. Sie wollen mir das Geld nicht zurück geben und geben mir auch keinen Retourenschein damit ich dieses Chaoskleid zurück schicken kann.

Date of experience: April 13, 2018
Japan
1 review
0 helpful votes
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Nice Dress
May 27, 2016

Very nice dress needed a bit of alterations to be made but overall happy. Quick delivery too!

Date of experience: May 27, 2016

Overview

JadeGowns.com.au has a rating of 2.6 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JadeGowns.com.au most frequently mention customer service and wrong colour. JadeGowns.com.au ranks 55th among Dresses sites.

service
3
value
3
shipping
3
returns
2
quality
2