I got the dress about a week ago, and deal with the customer service called Claire. Bad service, they don't do as their policy said about refund. I ask to refund because I don't like the dres, it looks cheap for a dress with more than AU$200 They only offer 8% more discount and asked me to keep the dress. The dress comes with a wrong fabric, TOTALLY DIFFERENT from the picture, we buy because of the good reviews from the web, and we just find out they only put a good reviews no bad things...probably is not their customers. The web should got a big warning so no more customer waste their money in here. I believe they will got what they just did to the customer oneday. I wish someone who read this and know how to report the website to the right one, so the scams can be stop it.