Ivy ExecReviews 259

Great job answering my concerns about my membership. The call was quick and efficient.

The representative I spoke to was polite, attentive and prompt. Great customer service!

Kevin was very courteous and ensured a thorough review. He kept me updated during his process and was able to satisfy my request.

I had been receiving emails even though I unsubscribed. Kevin Ko was extremely helpful in taking care of my issue and even followed up with me later to make sure everything worked. I appreciated his efforts.

I was very pleased when Kevin Ko responded within an hour to the voicemail I left on the customer service line. He handled my request quickly and courteously, and provided a clear outline of my reimbursement.

Taylor

It is very pleasure to talk to the Kevin. The flexibility of the service makes me decide to try for one month with a little payment. The service response is quick too.

Kevin was very good following up even after the phone got disconnected

I called to cancel my membership and left a message. Kevin called me back within hour, and it was handled promptly and professionally. So much easier than I thought it would be

Kevin give me a straight answer to my question, very efficient!

Excellent customer service to not only cancel my subscription without hassle, but also to reimburse me for the most recent charge, as I have obtained a new job starting 1/6/2016, and the charge to my Amex for your service was on 1/22/2016. I'm very grateful for the refund, and the customer service rep was courteous, friendly and very helpful. Thanks for your service!

The person I spoke with, Kevin, was helpful, kind, and, responsive. He handled my cancellation professionally and to my liking. I really like the service, but I got a job - he is keeping my basic membership so I can continue reading materials you send out. Keep up the great work! Thank you for all you do.

Kevin was extremely helpful, polite and efficient in helping me resolve my problem. He call me back within 5 min of leaving a message. Had the issue resolved in under 5 min.

I talked with an advisor for 15-20 minutes, and he was very insightful, giving me good tips for my resume.

I was pleased with the assistance that Kevin M. Ko provided to me when I experienced some difficulty navigating the website. He understood exactly what I was describing and resolved the situation. I appreciated his help.

Kevin was very helpful regarding my questions about getting the Ivy Exec premium membership. Much appreciated.

Ivy Exec is exceptionally managed and efficient with great communication and scheduling convenience.

Ivy exec is a well managed support service for executives hunting new job opportunities.
Kevin was extremely helpful with my account and called me back immediately to personally assist my request. No better customer service.

Good to relate the theory to a practical situation at hand in the case study and then reviewing the overall satisfaction of customers visiting the banking website. I enthusiastically look forward to participating more in research studies in the near future.

The process what pretty straightforward, smooth and enjoyable. I highly recommend it.

Easy to use and honest dealings. What more can you ask for?