• IVRose

IVRose

Overview

IVRose has a rating of 3.6 stars from 5,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IVRose most frequently mention good quality, fast delivery, and long time. IVRose ranks 16th among Women's Clothing sites.

  • Value
    1020

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 47.2%
Positive
185
Neutral
43
Negative
164

Instant Feedback

22,736 reviews

133
See all photos

What reviewers want you to know

Positive highlights

  • Thank you IVROSE for the fantastic customer service when I enquiry about my order as well.
  • Great experience ordering from Ivy Rose, this was my first order, satisfactory delivery time.

Critical highlights

  • Not good at wanting to return your money had to keep requesting for a return label b
  • Would not let return merchandise, wrong Size no good return policy.
How would you rate IVRose?
Top Positive Review

“Purchased Item Good / Shipping Time Bad”

Raymond K.
1/17/24

Placed order for Christmas Fluffy Hooded Costume Babydoll on 13 Dec 2023 to give as a Christmas gift. Didn't receive item until second week of January (1 month). With that said, the costume was well made and packaged. Probably won't purchase from IVRose again only because of delivery time.

Top Critical Review

“No correspondence”

Marilyn M.
3/18/24

Did not receive my item and after 3 weeks of waiting I chased this as I had not had any acknowledgement from them whatsoever. Finally after some time I was informed this item was in short supply but they did not even have the common courtesy to let me know. I demanded a refund which was not easy but got one in the end. Would never order again from this company.

Reviews (5,260)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (304) delivery time (114) return label (33) return policy (38) post office (13)
Thumbnail of user fionac139
1 review
0 helpful votes
December 28th, 2021
Verified purchase

Took a bit of time for delivery but had placed order far enough in advance for when i needed it. Nice dresses

Reason I chose this business:

Liked the look of dresses in picture

Reason I chose this product:

Looked nice in pictures

Quality
Thumbnail of user raymondk411
1 review
0 helpful votes
January 17th, 2024
Verified purchase

Placed order for Christmas Fluffy Hooded Costume Babydoll on 13 Dec 2023 to give as a Christmas gift. Didn't receive item until second week of January (1 month). With that said, the costume was well made and packaged. Probably won't purchase from IVRose again only because of delivery time.

Reason I chose this business:

Ads on Facebook

Reason I chose this product:

The costume looked nice and well made.

Quality
Thumbnail of user tonyl117
3 reviews
10 helpful votes
December 21st, 2020
Verified purchase
• Updated review

Accurate website displays and easy to order. However >>

Have to report IvRose did not confirm shipment. Waiting in the dark about when or what will ship. Out of the blue, pleasantly surprised package arrived. No packing slip inside - Don't know how they record what was sent, or remedy any discrepancies. Fortunately it seems everything ordered was delivered without prior notification, which a mail order customer would appreciate after the automatic initial acknowledgement of order/payment received.

Reason I chose this business:

Have been looking at these products for a while. Pricing is reasonable. Convenient for holiday shopping. Hope shipping arrives before Christmas, so I still have time to send out.

Reason I chose this product:

Like the color and art. Pricing for this category has markedly decreased from earlier in this pandemic year 2020. Promoting trade is good when pricing is attractive. Any other considerations can be budgeted accordingly.

Value
Shipping
Quality
Appealing website displays
November 27th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Have been looking at these products for a while. Pricing is reasonable. Convenient for holiday shopping. Hope shipping arrives before Christmas, so I still have time to send out.

Thumbnail of user mayraa109
1 review
0 helpful votes
April 5th, 2024
Verified purchase

I can not complain about costumer service because they reply rigth away to your emails. However, is has being more than a month and I haven't receive my dress. At this point I am going to wait an other 7 days, if not i will request a full refund and hopefully they dont give any issues with my full refund.

very nice, they respond quickly but I still dont have my dress.

Reason I chose this business:

A friend recommendation

Reason I chose this product:

Is a beautiful dress for my friends wedding

Service
Quality
Thumbnail of user greetg2
1 review
0 helpful votes
November 9th, 2021
Verified purchase

Happy with my dress. It took a while before receiving it in Europe. Worth the wait thank you

Quality
Thumbnail of user cindyb1329
1 review
0 helpful votes
March 7th, 2022
Verified purchase

Quality of some of the products are poor. Not the 1st time iv purchased from here. Its a chance you take. Even when paying for items that are a bit more expensive

Quality
Thumbnail of user shantellem5
1 review
0 helpful votes
July 16th, 2021
Verified purchase

Took a while to get but overall happy with it! Clothes were for the main part great material and true to size and they r so cute! Necklace came in tangled and some see through issue with black shorts but overall, I'm happy! And can track on the website

Reason I chose this business:

Really cute clothes

Reason I chose this product:

They looked amazing for my upcoming cruise!

Quality
Thumbnail of user junew117
2 reviews
0 helpful votes
June 17th, 2021
Verified purchase

My experience is very good I love my dress it fits me well, you have lots of sexy gorgeous clothes

Reason I chose this business:

Always have sexy gorgeous clothes

Reason I chose this product:

It looks gorgeous and sexy for summer

Quality
Thumbnail of user jessicah1964
1 review
0 helpful votes
July 17th, 2022
Verified purchase

Fast shipping nice product. Description good just have to check the measurements for each product is différent.

Reason I chose this business:

Saw an ad on facebook

Reason I chose this product:

Love the design

Quality
Thumbnail of user ilsed5
1 review
0 helpful votes
April 3rd, 2022
Verified purchase

I would order again but sizes are difficult to estimate because the suggestions could be better

Reason I chose this business:

Looks better quality clothing than Shein

Reason I chose this product:

To expand my wardrobe for the summer

Quality
Thumbnail of user estelleff
1 review
0 helpful votes
July 15th, 2021
Verified purchase

Je suis ravi de mon achat avec cette jolie robe, ajustable en largeur, et facilement rétrécissable en hauteur. Très belle couleur bleu roi. Agréable à porter car légère. Livraison conforme. Il faudrait également proposer le même modèle mais juste au dessus du genou, soit 2 longueurs: long ou milieu. Je recommande

Reason I chose this business:

Je ne connaissais pas ce site, mais ils proposaient ce modèle qui me plaisait beaucoup tout en étant raisonnable en prix et délai. Je ne regrette pas de leur avoir fait confiance.

Reason I chose this product:

Je cherchais une jolie robe d’été bleu roi que je puisse facilement ajuster, donc c’est le style, la couleur et le modèle, qui m’ont séduite, ainsi que le prix qui rentrait dans mon budget.

Quality
Thumbnail of user janetw966
1 review
0 helpful votes
August 6th, 2021
Verified purchase

Easy access and colours are the same as in person website is not over bearing smooth shopping experience.

Quality
Thumbnail of user mercedesv37
2 reviews
0 helpful votes
January 11th, 2022
Verified purchase

Ha sido muy satisfactoria ya que en otras webs aunque veo las medidas luego me he encontrado algún problema, la ropa queda perfecta. Mi único pero es que tardo algo mas de lo que pensaba pero lo importante es que llegó a tiempo.

Reason I chose this business:

Porque me gustaron sus productos en la página de Instagram

Reason I chose this product:

Porque son de mis gustos y el de fiesta mas porque tengo problemas para encontrar vestidos de fiesta por mi discapacidad ya que estoy operada de un cancer de pecho.

Quality
Thumbnail of user deannr17
1 review
0 helpful votes
July 21st, 2022
Verified purchase

I ordered 2 sundresses on June 16 hoping they would get here in time for vacation on July 9, but they didn't arrive until July 12. I didn't notice on the website where the items we're being shipped from but it seems it came from China.
I do like both dresses. They were true to size as indicated by the size chart.

Thumbnail of user desireew96
1 review
0 helpful votes
January 13th, 2022
Verified purchase

Experience is fine, please expect some delays in delivery due to the distance.
Fair pricing and services are very customer orientated.

Reason I chose this business:

I found the articles I was looking for and they had good pricing.

Quality
Thumbnail of user catherineb729
1 review
0 helpful votes
October 17th, 2021
Verified purchase

Great products will by again, feel delivery takes a bit long to arrive, other than that great shopping experience. Thank you.

Reason I chose this business:

Liked look of clothes.

Quality
Thumbnail of user yvonneg306
1 review
0 helpful votes
July 14th, 2023
Verified purchase

My order wasnt after been shipped after two weeks so I contacted ivrose they never sent it because one item wasn't available never even told me that part was very annoying but once i picked something else it was sent quickly and delivery was fast enough. The quality of the clothes are very good i did size up after reading reviews one item was way to big everything else fitted. I would order again. I think they should of refunded or replace my out of stock item and just sent my order instead of waiting till i contacted them

A bit back and forth . But solved my problem

Reason I chose this business:

Saw post on social media

Reason I chose this product:

Advertising on social media

Service
Quality
Thumbnail of user irenav11
1 review
0 helpful votes
February 22nd, 2022
Verified purchase

Its very cheap material. Typical Chinese crap. Look nice on photos, like thick cotton, but its thin.

Reason I chose this product:

Because it looked sexy and quality.

Service
Quality
Thumbnail of user flaviad6
1 review
0 helpful votes
January 14th, 2022
Verified purchase

It was the first time I shopped through Instagram advertisement and I absolutely loved the experience. The clothes are super cute, great price and worth it! It takes about a month to arrive. Overall, lovely experience.

They never got back to me, however that same day, my order was shipped.

Reason I chose this business:

Through Instagram add.

Reason I chose this product:

Because the clothe are so cute

Service
Quality
Thumbnail of user keithh516
1 review
2 helpful votes
January 5th, 2021
Verified purchase

My overall experience was good, shipping time could have improved some. The items were good material and are finely crafted. Only one item had a large series of strings that were matted and bunched together on the one item. Cut it off and it worked well, but you would expect eyesores like that to be removed before you buy them. Prices were great for the material and patterns designs provided by company. Hope this helps others to give the company a chance and try them. Id give them 4/5 overall.

Reason I chose this business:

Saw it offered on breitbart news app.

Reason I chose this product:

My wife liked them. She gets what she wants, a happy life is a happy wife!

Value
Shipping
Quality
Thumbnail of user janinah12
1 review
0 helpful votes
August 4th, 2023
Verified purchase

My only complaint is that there is no connection with the company I ordered back in June my email said 5/10 day delivery so got concerned and tried to get in contact after 28 days but emails bounced back I have received my order today 4th August and completely satisfied.

I couldn’t get in touch customers service email bounced back .

Reason I chose this business:

Advertising on Facebook

Reason I chose this product:

Value for money.

Service
Quality
Thumbnail of user janet475
1 review
0 helpful votes
March 18th, 2021
Verified purchase

Thank you so much, I am so pleased with my items. Super classy and good sizing.
Delivery took longer than usual but given the current circumstances I wasn't in a huge rush to wear them anywhere!
Thanks again will he sure to but from you soon

Reason I chose this business:

Liked the items

Reason I chose this product:

Smart looking clothes at affordable prices

Value
Shipping
Quality
Thumbnail of user morganw191
1 review
0 helpful votes
May 2nd, 2022
Verified purchase

Package was nicely packaged and product was exactly what i saw and wanted. Bit of a long wait on shipping but totally worth it for the low prices!

Reason I chose this business:

Saw an instagram ad for products

Reason I chose this product:

Adorable design and cut

Quality
Thumbnail of user dianar751
1 review
0 helpful votes
April 18th, 2022
Verified purchase

Both jumpers ok. Too long but I will take them to fix length. Both as expected.

Reason I chose this product:

Liked styles

Quality
Thumbnail of user valerieb737
1 review
0 helpful votes
September 18th, 2022
Verified purchase
• Updated review

Quick and easy experience. Delivery prompt. Product less than the standard I expected. Not as good quality as it looked on line.

Reason I chose this business:

Popped up on Facebook. Good selection.

Reason I chose this product:

Very feminine dresses. Appealed to my style.

* IVRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Quick and easy
August 14th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Good selection of clothes

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop IVRose - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Jumpsuits, Swimwear, Tops and More. Free Shipping World Wide.

Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 7 days

How do I know I can trust these reviews about IVRose?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about IVRose?