website thubmnail of iTunes
How would you rate iTunes?
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North Carolina
1 review
2 helpful votes
Follow Jim W.
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Having just gotten a Kindle Fire two days ago, I was surprised to learn there didn't seem to be a direct way to transfer music using the built in music app.

Date of experience: March 9, 2015
Ukraine
3 reviews
0 helpful votes
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Top
October 25, 2021

I love this service it has the most popular items. I usee it more than 5 years and ant this app is the top.

Date of experience: October 25, 2021
Washington
2 reviews
2 helpful votes
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Bought an Ipod Nano, installed Itunes, attempted to delete the one and only song on the Ipod, but Itunes offered no way to delete the song, the interface is totally non-intuitive.
Solution: Itunes uninstalled, CopytTans Suite installed, problem solved

Date of experience: May 30, 2014
India
1 review
1 helpful vote
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Its evolving backwards
September 10, 2023

Its slow, it rarely works, music store is glitchy, itunes store doesnt open, sometimes it doesnt detect devices

Date of experience: September 10, 2023
Netherlands
1 review
0 helpful votes
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Rather well..
November 18, 2016

A rather convenient thing, however its influence on system load sometimes can drive me mad. Still a good storage and music moving tool for me^^

Date of experience: November 17, 2016
Netherlands
13 reviews
231 helpful votes
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Meh
February 14, 2016

They're alright, but there are other music sights around that allow your music to be played on any portable device, not just apple devices!

Date of experience: February 14, 2016
Virginia
5 reviews
6 helpful votes
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Very easy to find and download music although the site has been a bit buggy at times. Though I use iTunes all the time... can't go wrong.

Date of experience: September 26, 2014
2 reviews
44 helpful votes
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Better than the rest
December 11, 2015

One of the better services. Google Play will always be my favorite, however ITunes is quite competent as they were the original service.

Date of experience: December 11, 2015
Ohio
22 reviews
27 helpful votes
Follow Dale H.
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Many songs in library to choose from. Priced reasonable. Easy to download. I find this site a great option for music lovers everywhere.

Date of experience: February 2, 2015
Florida
3 reviews
3 helpful votes
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It's just a card
April 1, 2015

It was loaded properly and arrived quickly. Don't really know what else to say about a gift card than it worked.

Date of experience: April 1, 2015
Honduras
2 reviews
0 helpful votes
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Best Music App
November 3, 2016

The best music app for those apple users without Itunes music isnt great on Iphone, Ipads, or Ipods. I always use Itunes to download my music i get all my favorite tracks, i get what i want singles or full amlbums, on all my genres, i only listen to Country, hip hop, or rap music like 2chainz, young thug, or rae sremmurd they got it all

Date of experience: November 3, 2016
Australia
2 reviews
0 helpful votes
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So costly
February 14, 2017

I wish it could be some free elements, atleast for new users of IPhone and i need to maintain balance separately, i wish they offer selling of user's personal photos to use iTunes

Date of experience: February 14, 2017
California
6 reviews
42 helpful votes
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Thumbs up
February 23, 2015

Probably the best platform for music and podcast. I'm a long time user and haven't come across serious issues.

Date of experience: February 23, 2015
California
104 reviews
541 helpful votes
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I am only reviewing the App Store/iTunes Game, "Jewel Crush, Match 3". I wish there were separate categories on Sitejabber for these huge sites with multiple functions, like the App Store. I've played and enjoyed Jewel Crush for some months now. At one point, I was able to become a VIP member for $2.99 a week. This has numerous benefits. However, now I'm done with the highest level of this game, and I'm trying to stop VIP membership. The site says you can stop it by entering your cancellation in the site. THERE IS NO SITE ON WHICH I CAN CANCEL! When i look up options or ask questions, IT IS IN CHINESE!
I don't read, speak or understand CHINESE! So it looks as if, unless someone contacts me because i submitted a complaint, for the rest of my life AND BEYOND, I will be charged $2.99 a week for a game i stopped playing because I got as far as I can.
I believe this is a breach of contract and fraud. And it should be easier to contact these game sites without having to first learn HOW TO WRITE CHINESE!

Date of experience: March 22, 2016
GB
9 reviews
27 helpful votes
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Whichever album you can think of - it's there and it's very easy to download. I don't know how I lived my life before this! :)

Date of experience: January 17, 2016
District of Columbia
2 reviews
0 helpful votes
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Not that great when it comes to trying to sync up two-way with my iPhone but it at least comes free! Come on Apple you can do a little better?

Date of experience: April 21, 2016
Oklahoma
3 reviews
0 helpful votes
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Simple and easy to use
December 8, 2015

Like many of apple's products and websites it is very easy no cluttered and simple! Definitely recommended!

Date of experience: December 8, 2015
Australia
3 reviews
4 helpful votes
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ITune is a simple, clean and effective way to discover new music, based on songs and artists you like.

Date of experience: May 20, 2015
Virginia
18 reviews
45 helpful votes
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Great music
June 23, 2016

I like iTurnes, but their prices are a bit high. However, it's easy to download music from their site.

Date of experience: June 22, 2016
Peru
1 review
0 helpful votes
Follow R B.
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Here I leave a negative comment on the use of Itunes for which all my family and all friends and neighbors decided to stop using this iPhone tool and the use of these cell phones in general. It turns out that in this 2022 several people began to play online Poker-WSOP, we were a total of 22 people who played online. Very entertaining game besides having fun and showing our skills for this game. On July 11 and 31,2022, I was charged for the purchase of supposed tokens to play, in total they made 4 improper charges, a total of a little less than $100. They also began to charge my family and friends without authorization. I NEVER bought those tokens and I didn't give them authorization either (I was supposed to authorize with my ID-or the identification of my fingerprint in purchases) and I NEVER did the same thing with my family and friends. I made a formal claim for reimbursement in the Itunes claims option and they only recognized one refund and not the other 3 improper and unauthorized charges. Knowing that they had recognized a return with the same characteristics, I looked in the purchase section and it turned out that iTunes had removed those purchases from my cell phone and I suppose it was so that I would NOT use them as an example to demand the rest of returns. The same thing happened with my family and friends and neighbors. I wrote to the online poker game-WSOP and they tried as much as possible to return any improper charges but they concluded that it was an iTunes problem because they charge without their knowledge and they manage them. I have that in writing from the WSOP online game. What a pity that Itunes DOES NOT CARE about its customers, about its consumers, for providing a good service to those who consume its products. My family, friends and neighbors have stopped using these devices and for months we have preferred Androids on which I can consume whatever I want but I must enter my payment and authorize any purchase. Itunes steals money from me and if it does it with millions of people without them claiming or expressing it or saying anything, they continue to become millionaires from everything they steal and NOBODY does anything to demand that these improper and unauthorized charges continue

Date of experience: January 4, 2023

Overview

iTunes has a rating of 2.9 stars from 257 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTunes most frequently mention and apple product. iTunes ranks 2nd among Downloads sites.

service
25
value
24
shipping
8
returns
12
quality
24