no problems but thought free shipping was $99 not $149.
I ordered more items to receive free shipping.
I have used your company when it was Alex. When I tried to sign on with my password, it didn't work. I had to reset it. Then when I signed on, it didn't have any of my information, so I had to fill all that in again. Then a couple times when I tried to complete the order, my payment info had disappeared, and I had to enter it again.
It's pretty inefficient to have to reset my password every time I visit your new site. I'm not really a huge fan of your new website organization.
After finally finding the note card stock I was looking for and placing my order, I found out the next day that they were not in stock and had no schedule for delivery. This forced me to purchase a different product that did not match my inventory and had to be fed into my printer 1 sheet at a time with lots of misfeeds.
I'm not the happiest camper right now but your staff did work hard to help the situation.
I would like to place an order without a password..
I don't see the purpose of creating a password to order Epson Ink.
IT Supplies has been consistently my go to for printers and supplies. Product info is accurate and up to date. I can shop with confidence with IT Supplies.
Fine except for the fact that not all products from Atlex seem to be available. I was also looking for spray type photo adhesive.
I've bought lots from ITsupplies, and found that I had to open an account again. Also disappointed about the high expense requirement for free shipping. (I'm ordering stuff I don't really need right now, just to avoid the shipping charges. Hmmmm.)
when first went to look for ink cartridges by printer was unable to find. had to start search over each time to add cartridges to cart, the select needed supplies and add to cart option was not available.
I had a hard time finding all the ink cartridges for the Epson R2880. I've ordered from you for years and this has never happened before. There was always a page with all the cartridges listed.
Easy to use website; printer ink arrived on time and in great shape. I have used this site before and really like it. They also have very good prices.
Despite you having all of my information you made me create a new email address and a new password in order to check out. VERY FRUSTRATING!! Also getting items to my cart was confusing.
A little hard to find the 3" Core Epson Proofing Paper. Had to call for assistance but Chris was very helpful.
it appears they have the online ordering fixed and ready to accept Purchase orders with no issue.....Great Job everyone
My old password was aparently dropped so I decided to buy elsewhere until your sales helped me. Now that I have the PW re-setup the order process should be fine
The search bar doesn't work and you don't list my Epson printer even though you sell ink for it (R280). Also you don't have the inks for the R280 listed together. I had to search through 2-3 pages to find the black.
Customer Questions & Answers
Votes Thanks for voting!
Did You Find This Page Useful?
Business owners: What’s your side of the story?
Manage your business