On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Italo Jewelry has a rating of 2.8 stars from 544 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Italo Jewelry most frequently mention customer service, tracking number and return policy. Italo Jewelry ranks 12th among Engagement Rings sites.
We monitor reviews for authenticity
Absolutely LOVE this ring. Got several compliments over the holidays about how beautiful it is... little do they know...
Only thing is it's a little small. I'd order a size up. I wear a 4. Fits once on but it was a fight to get over my knuckle.
Beautiful. So sparkly. Set next to my mother very expensive diamond ring and this ring sparkles even more! Gold is super shiny too. Everyone thinks is real. So happy with my purchase!
This ring is absolutely beautiful. It beyond my expectations. It has a fiery brilliance in the sunlight. Even indoors on low lighting it sparkles. I in fact had a past present and future ring that was real diamonds i bought at a jewelry store and with the man giving more a good discount i still paid $500.00 just for the one ring. And to tell you the truth it honestly wasn't as beautiful as this one is. I plan on wearing it daily as my wedding ring set and will give a later review update after some months reporting how it's holding up. I saw one review where the lady said she's wrote hers daily for 7 months and it still looks as beautiful as the day she got it. I will enjoy this ring. I enjoy the jewelry from this company. The picture really doesn't do it justice, it's prettier than the picture. Size also fits perfect.
Bought a band for myself as my birthday gift. It received earlier than expected, and of course very beautiful and very good quality. Will buy another band for my mom!
It took 4 weeks to receive my ring from China and within two weeks the color came off and the stones fell out. They offered me an exchange and instead of shipping the broken ring back, I could pay $20 to keep it. Seriously? I shipped the ring back for $4 and had to pay for the return shipping even though their return policy on their website lists they will pay for it for defective rings. I should have known from there. Two weeks later, received my replacement ring and two weeks after that stones fell out again and they refused to send me a return address saying it had changed from before and they would only send me the address if I approved an exchange and sent the broken ring back. I refused because I didn't want to keep paying to ship a broken ring back every 2 weeks and filed a paypal claim but lost because their policy states they do not offer refunds on replacements. I bought a $10 ring and it's lasted better and am reasonably positive it's not a white sapphire - it's a CZ. The ring turns your fingers green, the rose gold rubs off within a week, and the stones will fall out within 2 weeks.
Absolutely love my ring! I get compliments daily. It sparkles and shines in all kinds of light. Fits true to size.
It arrived after 34 days. The set is amazingly beautiful but the sizing is way off. I ordered 9 1/4 and it is a size 8; too big for the little finger and too small the rest of the fingers. My husbands ring fits, size 14..
Thank you so much Italo Jewelry I love my ring! This is spectacular! Happy New Year! Thank you for your customer service and handcrafted ring! I really love it and the quality is perfect! Would definately buy more! Thank you! Thank you!
Bought an oval ring from this site, and received it after 15 days of my purchase. Customer service is amazing and ring is really beautiful! I'll wear it as my wedding ring. Thank you
I love my ring from Italo! It is beautiful and I have gotten several compliments on it! It fit perfectly and is very shiny and brilliant!
My 'real' rings are too small at the moment and instead of getting them resized I thought I would try this route until they fit or we can afford to re-purpose the diamonds in it. I LOVE this ring. It arrived 10 days after I purchased it, and I am basically obsessed with looking at my hand when I'm wearing it!
Love this ring. It is beautiful and looks soooo real. I've worn it several times and I feel like I'm wearing the real thing. Very nice quality.
Got this for my wife because she does not want to here her real wedding ring to the barn. She loves it. Her friends think it is real. Best of all it was sheep. I also got the warranty with it. My wife is hard on her hands at the barn. It has stood up for 3 months and counting with out any problems.
Got my present from Dad, Ring is amazing that Italo impresses me a lot.lol.the daity is well decoreted, love this shiny blue box, and its price is great. Italo also has great customer service, and learned a lot to care this geniue daity from Italo staff. If you want to joy your truly love. Then Italo ring is the one.
Italo jewaelry is great. Bought a ring a week ago, My GF likes it and wear it everyday. She loves italo ring so much, I know it is truly worthy this time. Will recommend this geniue art to my buddy. Lol
So far it's a nice ring. My girl love's it. Hope it stays that way. So I will have to recommend 100% and I am a real buyer. Not a fake review. Definitely would buy something else.
This ring is absolutely beautiful, even prettier than the picture show. Love it sooo much! I would recommend this ring to anyone who want an amazing engagement ring!
Purchased this for my wife and was worried it was going to be cheap looking and cheap made. Once I received it in the mail I was totally shocked at the workmanship and how beautiful this ring is. She is in loved with it and very happy. So I'm well pleased... Thank you for an awesome experience and purchase. Fast shipping also... great company!
I was so excited to get this ring. I is so royal and brilliant. It is a very refined piece of jewelry so much so I replace my wedding ring with it. I love it so much. It has excellent quality and the stones are amazing beautiful and sparkle in the light just perfect. I wear this gorgeous ring 24 hours a day. I get so many complements on this ring everyone wants to know where I got it. I would refer friends and others that Berricle is the place to buy quality jewelry at an affordable price that makes everyone happy. I will definitely be purchasing from you in the future.
Answer: Hello there! Our main office locatded in California. Our factory located in Hongkong. All the package will ship from Hongkong. If you have any questions, please consult our customer service staff, they will give you a detailed answer. Thank you for your question. I hope you will like our products!
Answer: It took one month from the time I ordered and paid for the ring to receive it. It was not like the photo, so I returned it. The entire process with this company has been a nightmare. I hope you have a happy outcome.
Answer: They sent me a ring with broken prongs and now they dont want to give me my money back.
Choose your unique engagement/wedding rings online at Italojewelry.com. Fine quality engagement rings, wedding rings, bridal sets are available in various designs and colors. Enjoy Italo Jewelry online at best price.
Thank you for your feedback, we will continue to make efforts! If you have any questions about the product, please contact our online customer service. They will provide you with detailed answers. Thank you for your support!