Nickeya H.

I have been writing them every day for the past 3 months for them to replace the ring I purchased for my wife and I Anniversary. They have been ignoring my emails then at the 3 month mark they tell me I cannot get my money back for a ring they sent me that was broken. I sent pictures detailed ones at that. To show them that the ring came broken. I sent them my order receipts as well. They have been telling me the replacement has been in transit for 2 1/2 months now. I will make sure that everyone know that they don't put customers first after they take your money. $200.00 down the drain in this time of havoc and chaos. All I wanted to do was make sure our Anniversary was a great one even during Quarantine.