My boyfriend took me to the beach in my birthday and then he made the big question! The ring is absolutely beautiful! I LOVE IT!
Absolutely love the detailed, high quality of product received, the communication and just the whole service in general. Very pleased.
Hey,
Just wanted to let you know I received the the diamond ring today and I am so excited. It fits and feels great
Awesome work & super fast delivery. Exceeded my expectations & would highly recommend to anyone. Thx!
Awesome ring. I just love this service. I am very happy to present my wife such a gorgeous ring. I am so much satisfied. Thank you guys.
Thank you for your recognition and support of our products! Your affirmation is to give us the most precious gift! We will continue to work hard and bring you a better shopping experience. Looking forward to meeting you again！
The rings look amazing. I bought 3 rings and all have a pro level design. I must say, now for all the functions I will only buy jewelry from here
Very fast and friendly service.It was a great experience buy from your seller. Very professional, fast delivery, recommended 100%
Thank you for your recognition and support of our products! Your affirmation is to give us the most precious gift! We will continue to work hard and bring you a better shopping experience. Looking forward to meeting you again！
Amazing seller. Very knowledgeable and great ring and buy you in future form you. Recommend for high class content!
I am much satisfied with there service and recommended to anyone to buy from them.
Thank you so much
Thank you for your recognition and support of our products!
Do not disappoint me that they do a very pleasant ring to exactly I want. Use time only 3 days to do it.
Thank you for your recognition and support of our products! Your affirmation is to give us the most precious gift! We will continue to work hard and bring you a better shopping experience. Looking forward to meeting you again!
I am impressed with the ring style and quality. My friend loved it. For sure I will recommend my friends to buy it
Thank you so much. I give 5 star review. I'm so happy you liked your product. I look forward to our next time!
Be careful if you find that you need to return an item. I ordered an eternity band and when I received it, I was very disappointed in the quality & contacted the company for a return authorization.
First I left a VM message as no one answered their phone. The VM stated that my call would be returned (which it wasn't). The next day I opted to "chat" with an Italo rep. I stated that I wanted to proceed with a return and the reply was do you want to "exchange". I insisted that no, I wanted to return for a full refund. I was then asked to take a photo to prove that the tag was not removed. I did so and apparently passed "inspection" so I was then instructed where to mail back the return. I was also informed that I would be responsible for the return shipping fee which I was aware of since that is stated in their 30 day return policy. Before ending the chat I asked if I could get a return authorization number and I was told no, just send it back with a tracking number..."don't worry".
I followed all instructions to the letter and received an email confirmation from PayPal that a refund had been issued to my credit card. When I checked the amount it was $10 less than I had paid.
Trying to contact them & jump through all the hoops again just wasn't worth my time & I consider myself fortunate (having read all other reviews) that I got a refund at all! I looked back at my original order and had been given a $10 discount towards the order so I can only assume that if you return an item, you loose the discount amount? This was not stated in the return policy so I am only guessing that this might be the reason that they didn't refund $10 of my original payment.
Beware, the quality of the items and poor customer care & communication at this website is very very poor!
What a lovely ring! I mean, what a wonderful design and I feel like much more charming when wearing it. Such a good choice so far
Thank you for your recognition and support of our products! Your affirmation is to give us the most precious gift! We will continue to work hard and bring you a better shopping experience. Looking forward to meeting you again!
It's my pleasure buy for your service. Thanks again, really great.And I will be recommend for us.
Thanks
Thank you for the great delivery. I will choose your service again". Excellent job - 100% recommended! Thank you
Italo Jewelry offers you the best products on the market, also they gives you an excellent attention and advisory about their jewelry.
Overview
Italo Jewelry has a rating of 2.3 stars from 543 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Italo Jewelry most frequently mention customer service, tracking number and return policy. Italo Jewelry ranks 16th among Engagement Rings sites.
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- COMMERCE, CALIFORNIA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your recognition and support of our products! Your affirmation is to give us the most precious gift! We will continue to work hard and bring you a better shopping experience. Looking forward to meeting you again！