website thubmnail of Italist

ItalistReviews 285

italist.com
luxury, casual, formal, minimalist, swimwear men, womenAge 0-3, 4-12, 13-18, 19-25, 26-45, 46-60
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From the business

italist is the first platform to offer direct-to-consumer imports of luxury goods exclusively from Italy. Through italist, customers can purchase brand-new, genuine, in-season fashion and accessories from our partner boutiques in Italy. The same high-quality products you’d find on other sites are available at a lower retail price through our partner boutiques—up to 40% less—so italist always provides the best value.

Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs. This process requires additional shipping costs and customs duties, which is why we don’t offer free returns at this time. Please read our Returns Policy for more details.


italist.com
USA
Founded in 2014
Clothing item from ItalistFashion apparel by ItalistMerchandise from Italist clothing lineItalist fashion product

Business Highlights

General

Year Founded: 2014
Target Gender: men, women
Target Age Group: 0-3, 4-12, 13-18, 19-25, 26-45, 46-60

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (California)

Returns

Return Policy: not free
Return Instructions: items must be in excellent condition
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: luxury, casual, formal, minimalist, swimwear
Body Fit: regular, petite & short
Available Sizes: Men's (3XS, 2XS, XS, S, M, L, XL, XXL, XXXL, XXXXL, XXXXXL), Women's (3XS, 2XS, XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: chat, email
Support Email: customercare@italist.com

Payment Options

Payment Methods: card payments, Apple Pay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate Italist?
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Italist Reviews Summary

Italist has a rating of 2.6 stars from 285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Italist most frequently mention shipping costs, return policy and customs duties. Italist ranks 13th among Designer Clothes sites.

service
86
value
81
shipping
85
returns
70
quality
81
This company responds to reviews on average within 1 day
Pennsylvania
2 reviews
0 helpful votes
Follow Derrik C.
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This online site have competitive prices on luxury apparel that I truly love to wear, and the shipping is incredibly fast and this is why I will always and continue to shop with ITALIST!

Date of experience: May 23, 2020
Claudia F. Italist Rep
over a year old

Dear Derrik,
Thank you for your great feedback.
We do appreciate it!
We are also glad you are satisfied with your orders.
Best regards and be safe!
Claudia F.

New Jersey
1 review
10 helpful votes
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Two transactions with Italist; both times the shipping was fast and efficient and customer service was excellent. I received the wrong item on my first transaction but after a couple of e-mail exchanges they agreed to return the full amount I paid. Even the return process was efficient. Because of this good experience I made another purchase. The item arrived within 3 business days considering it was coming from Italy. It was carefully packaged and I couldn't be happier!

Date of experience: May 22, 2020
Claudia F. Italist Rep
over a year old

Dear Macy,
Thank you for your feedback.
We appreciate it and we are glad that we have fixed your problem.
Best regards and stay safe!
Claudia F.

Ohio
1 review
0 helpful votes
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Fantastic selection, after first purchase it became my favorite shopping option. Absolutely amazing service. I placed order on Saturday and received my purchase on Wednesday. It came all the way from Italy to US for 2 days. Love it and thank you very much!

Date of experience: May 22, 2020
Claudia F. Italist Rep
over a year old

Dear Mikhail,
Thank you for your feedback.
We appreciate it and we are glad you are satisfied.
Best regards and stay safe!
Claudia F.

Hong Kong
1 review
0 helpful votes
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Ysl
May 23, 2020

I really like the products, the shopping experience is enjoyable, I highly recommend it and recommend it to my friends.

Date of experience: May 22, 2020
Claudia F. Italist Rep
over a year old

Dear Wu,
Thank you for your feedback.
We appreciate it and we are glad you are satisfied.
Best regards and stay safe!
Claudia F.

Japan
1 review
0 helpful votes
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Awesome store!
May 21, 2020

It was the best performance ever!
This is one of the best experiences I've ever had.
I want to use it again and again.
Because there is everything I want.

Date of experience: May 21, 2020
Claudia F. Italist Rep
over a year old

Dear Masahiro,
Thank you for your feedback!
Best regards and be safe!
Claudia F.

New York
1 review
0 helpful votes
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Excellent!
May 21, 2020

The purchase process was good and I received my shoes very fast. I have bought a few times and I'm always satisfied

Date of experience: May 21, 2020
Claudia F. Italist Rep
over a year old

Dear Leslie,
Thank you for your feedback!
Best regards and be safe!
Claudia F.

Japan
1 review
0 helpful votes
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I was found here
May 21, 2020

I am very much and good shoppping
There is thing which is not found by oter mail orders and is cheap besides
I take advantage of the next time

Date of experience: May 20, 2020
Claudia F. Italist Rep
over a year old

Dear Noriyuki,
Thank you for your feedback!
Best regards and be safe!
Claudia F.

Hong Kong
1 review
0 helpful votes
Follow Jo C.
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Purchased for my mom for Mother's Day. Exactly what I ordered and arrived fast just in time for Mother's Day.

Date of experience: May 17, 2020
Claudia F. Italist Rep
over a year old

Dear Jo,
Thank you for your review!
Best regards and be safe!
Claudia F.

Rhode Island
1 review
0 helpful votes
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I've now received my second order in two weeks. They are awesome! The prices and the quality of the goods are perfect. Will buy again soon!

Date of experience: May 17, 2020
Claudia F. Italist Rep
over a year old

Dear Spencer,
Thank you for your review we are glad you are satisfied with your orders.
Please find here more information about our business model: https://www.italist.com/magazine/italist-shopping-in-italy/
Best regards snd be safe!
Claudia F.

Texas
1 review
3 helpful votes
Follow Benson E.
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The first time I used this site was in 2018 when I got my first pair of the Alexander McQueen Oversized Sneakers. Ever since then I've been shopping here often. Not only does italist offer the best of the best prices, they also ship the fastest too. Considering the fact that they're based in Italy, it's so impressive. They stock almost every brand with unbeatable prices. What's not to love about italist

Date of experience: May 17, 2020
Claudia F. Italist Rep
over a year old

Thank you Benson!

Florida
1 review
0 helpful votes
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Italist
May 17, 2020

Italist is my favorite site, they have excellent customer service, they ship very fast. I bought Dolce and Gabbana bag, wallet, belt and bag charm from italist. I highly recommend this site. Italist prices are better than farfetch and SSENSE. So do yourself and your wallet are favor and shop there.

Date of experience: May 16, 2020
Claudia F. Italist Rep
over a year old

Dear Samira,
Thank you for your review.
We appreciate it!
Best regards and be safe!
Claudia F.

California
1 review
0 helpful votes
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Such an amazing and easy website to navigate through thousands of designer items at great prices and the latest trends.

+1
Date of experience: May 15, 2020
Claudia F. Italist Rep
over a year old

Dear Diana,
Thank you for your great feedback

Texas
1 review
0 helpful votes
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Italist Review
May 15, 2020

I purchased my wife a Stella McCartney purse for an anniversary gift. Italian offered a price that was far below retail value from the Stella McCartney store and the product was brand new. We love this site and will continue to use it!

Date of experience: May 15, 2020
Claudia F. Italist Rep
over a year old

Dear Michael,
Thank you for your great feedback.
We really appreciate it!
Some more information about our business model here:
https://www.italist.com/magazine/italist-shopping-in-italy/
Best regards and stay safe!
Claudia F.

Ireland
1 review
0 helpful votes
Follow Niall H.
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Amazing
May 15, 2020

It truly is an amazing experience every time I shop with italist the quality of everything they do is unparalleled and I look forward to continuing updating my wardrobe through this wonderful platform

Date of experience: May 15, 2020
Claudia F. Italist Rep
over a year old

Dear Niall,
Thank you for your great feedback.
We really appreciate it!
Best regards and stay safe!
Claudia F.

Oregon
1 review
0 helpful votes
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Easy
May 15, 2020

Easy and great service. The process of checking out was really streamlined. The fact it takes apply pay is a big plus!

Date of experience: May 14, 2020
Claudia F. Italist Rep
over a year old

Thank you Chip!

California
2 reviews
0 helpful votes
Follow Cathy W.
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Great service, authentic, and good value. I really like them and will shop here again. The bracelet is a gift and it was a bit of a gamble as it could be a fake, but nope. Really nice and quick secure shipping. Thank you

Date of experience: May 14, 2020
Claudia F. Italist Rep
over a year old

Hi Cathy,
Thank you for your review.
Here you can find more info about how we grant the products we sell: https://www.italist.com/magazine/is-italist-legitimate/
Best regards and be safe!

Lithuania
1 review
0 helpful votes
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Italist sizes
May 15, 2020

I ordered off-white sneakers and in the size chart there was stated that italian size 40 is equivalent to size 7UK, but when they came on the box I see size 40 is equivalent to size 7,5UK, so I never turned it back, it is quite big, but not worth to exchange and pay for delivery and their mistake

Date of experience: May 14, 2020
Claudia F. Italist Rep
over a year old

Dear J. C.
We are sorry for your experience. We are constantly working to improve our size chart and we take your feedback very seriously. We will try to reach you directly to help you with your order.
Best regards and stay safe!
Claudia F.

New Jersey
1 review
4 helpful votes
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So far... so good... I've order a lot of items from this website and all of those arrived very quick and no problem at all. I am always happy and satisfied with what I order for a lot less from original price. Just be sure to check of what you really like. I would recommend "Italist" for a good designer item for a better prize. Fast and free shipping... Can't asked for anything more...

Date of experience: May 13, 2020
Claudia F. Italist Rep
over a year old

Dear Carlito,
Thank you for your feedback

New Jersey
1 review
0 helpful votes
Follow Min H.
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Fast Shipping
May 14, 2020

I love Italist. They have always great deals and quick delivery. I'll definitely shop again and will recommend to my friends.

Date of experience: May 13, 2020
Claudia F. Italist Rep
over a year old

Dear Min,
Thank you for your great feedback.
We appreciate it.
Best regards and stay safe! ❤️
Claudia F.

California
1 review
0 helpful votes
Follow haley g.
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Fast shipping. Amazing prices. Authentic product! Would highly recommend to anyone looking for unique pieces!

Date of experience: May 11, 2020
Claudia F. Italist Rep
over a year old

Dear Haley,
Thank you for your great feedback!
We appreciate it!
Best regards and be safe!
Claudia F.