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The company is perceived positively for its professionalism and proficiency in addressing a range of technical issues, with many customers appreciating the team's efficiency and direct approach to problem-solving. However, concerns have been raised regarding the company's legitimacy, particularly related to trademark issues and customer billing practices, which have led to dissatisfaction among some users. Additionally, the lack of accessible contact information has been flagged as a significant shortcoming. Overall, while the technical support provided is commendable, the company faces reputational challenges that could impact customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
isupportteam.com is illegally using "iSupport" which is a registered trademark of Groupware Incorporated. We have had a number of their customers contact us looking for refunds claiming they were improperly billed. isupportteam.com does not list contact information on their web site. If anyone knows of a real address please let us know so we can have our attorneys send a cease and desist letter. The company is operating in a questionable manor and is causing harm to our very reputable business. Daren Nelson - Founder & CEO iSupport Software *******011.
These guys are very proficient in what they do and you don’t have to tell them your query twice. They know what they are doing and gave me the exact solution to the problem. No beating around the bush whatsoever. Cheers and God Bless you guys.
Isupportteam really is a very professional team, the team is ready for any query and are dedicated to solve each and every problem rather is simple computer troubleshooting issues or any other technical issues in software', antivirus, printers etc. I think i am in love with their service.