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iPostal1 has a rating of 4.5 stars from 3,357 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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The service works but the user interface feels like it's 15 years old and could benefit from a refresh to improve the user experience.
No worries about missing packages. Just pickup at your convenience
My experience has been great although I got one of my packages sent standard not knowing that standard mail doesn't have a tracking number and has still be waiting for my Mail since 08-10-21. Other than that my experience has been great besides me still waiting on my package everything else has been great
I am a new business owner and I decided to choose iPostal as the home for my business address and I couldn't be happier.
Ipostal1 is great for mail services for your business! I highly recommend for anyone who is looking for a business address.
The location we chose doesn't seem to be prompt with their mail services. On several occasions we have waited 4+ days for them to process a request (scan, shred, discard mail). It also took a month to receive a mail item that we requested to have forwarded.
Hi Craig,
Thanks for your review. Sorry for the delays in service that you experienced with your local mail center.
We work closely with our centers to ensure that our standards of service and quality are maintained. We will reach out to your mail center and hope your next experience will be much better.
Thank you for being our valued customer.
Sincerely,
IPostal1
I only needed to call once. The website wasn't clear but the owner cleared it up.
Service has meet my expectations with every email, and transaction I would recommend IPostal to other businesses
Great experience so far. Thank you for the excellent customer service
I absolutely just love the smooth process of how I can have my business documents sent and seen beforehand.
Website is user-friendly and I appreciate the functionality of the site.
So far I've loved Postal1. The folks at Packmail are the greatest. After today I'll be out of the country and I have confidence in this mailing system.
I have no complaints. The service is great and I always get my mail quickly.
Have not used the service yet since the company is a startup and is not generating any correspondence.
As itinerant workers, my spouse and I travel all over the US. But even though the majority of our bills and correspondence comes digitally, we still get stuff in the mail. Using their tools, we know what each piece of mail is, when it was delivered and whether or not we need a hard copy. If we don't they'll shred it for us, and if we do, they will send forward it promptly to wherever we are at that moment. I could not live this aming traveling lifestyle without iPostal.
I was very nervous about receiving important mail after I sold my home and took to the road to explore the country. If it were not for ipostal, I would have missed checks, and vital mail. Finding this service eased my mind, and fills a gap.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Mark,
Thanks for your review. Glad to hear the service is working well for you.
You will be happy to know that we are working on an update to the online user interface, which should be rolling out in the coming months.
In the meantime, thank you for your patience and for choosing iPostal1.
Sincerely,
IPostal1