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iPostal1 Reviews Summary
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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We're new with the service, so it's hard to rate it just yet. But so far, so good. It's working as expected. We have encountered no issues. We like the phone app and the ability to group things for sending. Discarding is a nice feature too. Saves on wasted money mailing things. Plus, really important things can be scanned, which is another nice option when it's critical and also expensive to mail. I may return later to revise if anything changes, but so far I would say we're pleased.
As I travel around the country, I am notified when I have mail, and when time limits for holding mail are being reached. I have requested a bundling of mail, and have it sent to me, where I am around the country. It has arrived in a timely fashion. I had it sent to a post office, where it is considered "general delivery". I called iPostal for assistance the first time I used it for this purpose, and received clear help instantly. I've been using it for two months so far.
I needed an address for my notice to apartments. I haven't received mail here and hopefully update when I have to forward my mail.
Very good service, everything is on time. I have all the information from my letters.
Since signing up, every interaction has been perfectly performed as promised. My emails are timely and services are easy to utilize.
Any time I walk into my office, I don't feel like a stranger and everyone is very warm and friendly.
IPostal has allowed me to do a greater rate of volume for my company. We don't have office space yet, however, iPostal has allowed my company to be recognized in operating orders
After signing up I ordered inventory and it was lost and they actually gave me someone else's package. Realized after I got home. Every thing I had sent thereafter was returned. I reached out to customer service and they refused to offer me any refund or relief. Didn't offer to investigate or anything they basically said SOL but we will cancel your account. I've attached my correspondence one said UPS lost it but it was the ipostal as the UPS site showed it as delivered.
I am very satisfied with the service and would recommend to everyone.
I move around a lot and I never know where I'm going to be. This is an amazing service and can have my mail sent directly to me instead of having to change my business address constantly.
It works. Nothing amazing, but it gets the job done.
I love ipostal. Very convenient. 2 issue for me which is why I didn't give 5 stars. Sometimes my mail isn't checked in to later in the afternoon so I have to wait the next day to pick it up because the system doesn't always allow same day pick up. Lastly the handheld device they use to check the mail out is very slow and a couple of times had to reboot
Hi Sarah,
Thanks for your review. We are glad to hear you are enjoying the service.
Generally, we advise that you use the 'Schedule a Pickup’ feature when you want to pick up mail, whether with the app or from your computer. By doing this in advance, the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.
However, we understand that things happen. If for some reason you can’t schedule a pickup in advance, you can just drop in and the mail center will process the pickup task for you.
We appreciate your valuable feedback and are always looking for ways to improve. We will pass along this information.
Thank you for being our valued customer.
Sincerely,
IPostal1
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daniel,
Thanks for your review. We are glad to hear the service is working well for you.
We appreciate your valuable feedback and are always looking for ways to improve. If you would like to let us know more specifics, please email us at service@iPostal1.com.
Thank you for choosing iPostal1.
Sincerely,
IPostal1