iPostal1 has a rating of 4.6 stars from 3,154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
Everything going as expected. Customer service was excellent
Hi Tabetha,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Very helpful staff and a wonderful service. I will recommend iPostal1 to my friends.
Hi Michael,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Just started - nice people - very helpful with start of this venture
Hi Karl,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Response online is slow, and actual location has no clue how to solve problems.
Hi Mario,
Thanks for your review.
We're sorry for any delay in communication that you've experienced.
Our Customer Service team works very hard to provide the best assistance possible in a timely manner, and we are currently working to add more Customer Service representatives to meet the needs of our growing volume of customers.
Your mail center is best suited to assist you with tasks that you request and inquiries regarding the handling of your physical mail. Any inquiries regarding your account are best directed to iPostal1.
Our Customer Service team will be reaching back out to fully assist you.
Sincerely,
IPostal1
We are very pleased. Performs as advertised. Would definitely recommend.
Hi The,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Meets my needs for what I at this time of transition. Nice customer service
Hi Scott,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Awesome for my business, Figured out it has many more features than what I thought it'd have
Hi Ahmed,
Thanks for your great review.
People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.
Sincerely,
IPostal1
The people I spoke with were great! Very happy so far. No concerns.
Hi Erin,
Hanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
The response time is impressively quick, and the communication process is highly efficient. Messages are handled promptly, ensuring smooth and effective exchanges throughout. This level of responsiveness and clarity makes the entire interaction seamless and productive.
No issues, have not needed to contact them, easy to manage services so far.
Hi M,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
My experience was a most positive one. Love this new way of postal services.
Hi Maria,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Good service, i'll go to pickup my packages this Tuesday, so afther that i can qualify the whole experience but ithink gonna be ok, thanks for the service
I have received several junk mails and I was able to instruct the office to discard them online
Hi Cong,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
I've been very happy with iPostal1! I get timely notifications when I receive mail for my business and have never had any issues.
I have just signed up to use the service in the past few months and so I have a new customer so I have not had a chance to use the service yet since my mailbox was just approved a few days ago. I hope to start using it soon.
Hi Paul,
Thanks for your review. We are sorry for any inconvenience you experienced with our Customer Service.
We have a dedicated expert team that works to review and approve your documents. This is why you were directed to speak with a specific department.
Sincerely,
IPostal1
I love how it's priced reasonably, I was on vacation and was notified I received mail and I like that instead of having to wait and check the mailbox to see what I have! Thank you!
My issue was resolved after contacting IPostal1! My service is running up to par.
Hi Halima,
Thanks for your positive review.
We are happy to hear that our Customer Service team was able to resolve your issue. We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
I've tried to cancel my service for two months your still charging me! Cancel
Hi Richard,
Thanks for your review.
We are sorry for the issues you described.
We do not have any record of you reaching out to request a cancelation via either the phone number associated with your account or the email address associated with your account.
Our Customer Service team will be reaching out to fully assist you.
Sincerely,
IPostal1
Works great, just what I need until I get settled into a new place
Hi Robyn,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Darien,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1