On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
We monitor reviews for authenticity
Very professional, and the staff is kind. Service is always reliable
We have just begun to use the service, so I don't have much experience yet, but so far, so good!
It's a good service and works as expected. However, they should improve the online interface so multiple users can log in rather than share a login. It's a good service but needs more advanced features. However, the service is still high quality and even better when connected to an office space. It's a good value for a small business.
Great experience! I have no complaints! Affordable, convenient and better than expected.
Very straightforward and easy to use. Never had any issues.
Package was received at station. I requested item to be forwarded to my home address but didn't arrive in a timely manner. Took iPostal and USPS a day of investigating to find the USPS tracking number of my package and let me know when the p
Package should arrive.
Hi YettaRenee,
Thanks for your review. We are sorry about the delay in processing your shipment.
We strive to maintain high service levels at all of our mail center locations. We will work with this location to improve response time in the future.
Forwarding depends on the carrier and service level selected. We are the only digital mailbox service to show real-time shipping prices for each mail item, so you can pick the option that best meets your needs.
Sincerely,
IPostal1
Very straight forward and easy to navigate.
Very responsive to requests to process mail as requested. Perfect for us as we travel frequently. Definitely recommend!
Love the convenience of receiving a notification when there's mail, not having to drive by a dumb mailbox. Really like the security and the peace of mind. Plus, Matt is a great guy.
Everyone was so nice and professional, had my mail where they easily got it for me, It was clean, service was very fast
There is not much to tell at this time. I do appreciate the mail notifications though
Ipostal is very convenient, they notify you when you have mail and the security of it, you hand to sign your mail out. It works great for me!
Its been a seamless experience with great support when needed
Pick up packages for business. No issues. Location is close by. Service for price is competitive.
Service online and at physical representative were all very smooth. Only quibble initially was once pickup was booked I couldn't see the programmed time in the app.
Very pleased very pleased very pleased very pleased
Performs exactly as expected. I get a notification of mail and pick it up when I can
Great experience so far, pleased with the service!
Really like the system and people at the location!
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Jamal,
Thanks for your review. We are glad that you are happy with our digital mailbox service.
We appreciate your valuable feedback, as we are always looking for ways to improve.
Sincerely,
IPostal1