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iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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It's absolutely amazing. They have exceeded my expectations and then some. I was super nervous but after meeting with the team and now having service with them for a few weeks, it is amazing.
Great experience with iPostal1! I would highly recommend.
Quick, simple, easy in-and-out process. The staff was extremely helpful.
The service is quick, perfect and the price is acceptable and everything works perfect and also when post or parcels are incoming
I haven't used the service yet. As far as I can tell, everything is fine.
Funciona todo muy bien 👍🏼 recibo las notificaciones de la correspondencia que me llega inmediatamemte, el encargado es muy amable.
Por ahora todo excelente, recibieron mi correspondencia, me notificaron y atendieron todas mis dudas en un tiempo razonable.
Took a few phone calls to get issues resolved. In the end all good!
So far so good.Everything runs smoothly and mail pick up is easy. Online services work as they should.
I love the convenience of the service, and my mail center handles my tasks and requests extremely quickly and efficiently.
Thank you, you guys are doing a great job!, I tried to speak with many mobile mail services for the questions I had and no one was answering me properly. Ipostal1 customer service answered all my questions patiently and helped me choose the office location for my mailbox which helps me a lot.
Mail arrival notices sent to me the day items arrived. Excellent customer service. And speedy. The portal to check mail is well organized and easy to navigate
I was mailed big packages and got them all at once
This service has made my business appear more professional.
This is my first virtual office. My experience so far has been phenomenal. I'm glad I chose them.
It works as it should no issues. Easy to work with the app is a great tool as well
N/A Trying to cancel service and looking for the cancel button.
Hi Leavonda,
Thanks for your review.
We are sorry to see you go, but you can cancel yourself using the app or the online mail manager, or by contacting our Customer Service team.
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Kijafa,
Thanks for your review.
To receive mail at your center, it all depends on the actions you take. If you file a Temporary Change of Address at your local post office, then all your first-class mail from all senders will be forwarded to your iPostal1 address. Otherwise, only the senders you inform, whether business or personal, will know to send mail to your iPostal1 address.
You should then receive notification of new mail by email or push notification to your phone within a few minutes of the mail being inserted into your digital mailbox, usually on the day it is delivered.
Sincerely,
IPostal1