Overview
iPostal1 has a rating of 4.6 stars from 3,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
Instant Feedback
Their scanning is very poor. I received someone else's mail and was charged and charged again to scan my mail. I requested scan for another piece of mail, and the request sat for a week. I had to call the headquarters. I Finally got my mail scanned, but it was only one side of a two-sided letter. They should change their name to I postal ZERO.
I had been receiving someone else's mail but they fixed the problem.
Only one trial letter so farand scanning was perfect. Much better that my years at Mailit4U in Bath Maine.
Excelente sistema para apoyar a personas que quieren iniciar un negocio y necesitan una dirección comercial.
Hi Christian,
Thanks for your positive review.
Helping entrepreneurs and home-based businesses is a big focus for us.
Sincerely,
IPostal1
At the present tim, i am satisfied with the service your company is providing
It has been one of the most horrible experience ever. It really shouldn't take much to open an online postal box. But due to lack of quality customer service, it has been a delay in getting an ipostal account active. I definitely wouldn't refer any of my friends and family members.
Hi Siddiya,
Thanks for your review. We are sorry about the issues you described.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If forms are submitted, they are reviewed and approved if in order. If you did file forms, they should have been approved so your mail could be received, or you should have been notified about what is missing or incorrect.
According to our records, our team did contact you about incorrect information and an ID. We apologize for any miscommunication regarding your form in the process.
Sincerely,
IPostal1
I want to cancel the membership but when I called there was no answers.
Hi Josue,
Thanks for your review. We are sorry for the trouble getting through to our Customer Service team.
Our representatives are available Monday- Friday 9am-8pm ET. The best and fastest way to reach us is by using the live chat.
You can cancel yourself using the app or the online mail manager. A member of our team will contact you to assist you.
Sincerely,
IPostal1
Mailbox moved because Staples closed down. They addressed properly and fixed my experience.
IPostal1 is absolutely the best service to create a physical business address.
Best experience so far. No issues at all. Easy and convenient to use.
I didn't have an "experience" per se. I just needed to send in an updated insurance card.
I haven't really used the service yet to it's full capability, but I do plan to. It's actually a great service so far, but I can only truly give a 3-Star review because I've only just set up the company! They have lot's of options for location and it's a pretty easy setup process, so do consider iPostal1 for your virtual mailbox! Thanks guys!
Got 1 mail so far, and they were not able to locate my mail when I came to pick up. That evening I saw my mail disappear and shows that it is picked up! So no idea what to do now about that mail since I don't have proof that there's a mail for me.
Hi Rhys,
Thanks for your review. We are sorry to hear about the issue you experienced.
One of our Customer Service representatives will investigate your specific situation and contact you.
Sincerely,
IPostal1
IPostal provided a conveniently located address for my start up business and offered alternate features never imagined. I see a lucrative future with iPostal1 as I have an interest in their podcast opportunities.
So far… so good! I have no negative feedback!
Everything running pretty smoothly…
Great service very accommodating as well as excellent Professionalism. Very Grateful, Thanks!
I am not writing an essay. My experience was good; I have no complaints at this time, other than the need to have a minimum of 50 words before I can satisfy this survey.
Excellent communication and service! Very thoughtful and responsive.
I been with this for now for three months and do not have any alerts for mail
Hi Mahndesha,
Thanks for your review.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf.
According to our records, you have not yet submitted these documents, meaning that any mail sent to your mail center for you was returned to sender. This is why you have not received any notifications for new mail.
We see that you have been in contact with Customer Service. We will be reaching back out to fully assist you with submitting your required documents.
Sincerely,
IPostal1
Good experience with getting setup for business mailing address since my business is in my home.
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- Montebello, NY
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Business History
Next, Jeff opened a shipping store and was able to take advantage of shipping discounts obtained from all the major carriers. He came to better understand the shipping industry, and in 2007, he revised his business approach to focus on renting Digital Mailboxes and forwarding packages to remote international clients. In 2013, with that space attracting the attention of new and much larger players, the company pivoted and repurposed its Digital Mailbox platform.
Jeff launched iPostal1 in 2015 and built the company on what has been an extraordinarily successful business model.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mike,
Thanks for your review. We are sorry about the issues you described.
We take customer privacy very seriously and our goal is to ensure that our customers have a positive experience and get the most out of our service. Of course, you should not receive someone else's mail. We will follow up with your mail center to make sure that our standards of service and quality are maintained.
Regarding the delay in completing the task, our records show that this was due to a failed payment. Please note that tasks cannot be completed if the payment method needs to be updated.
Sincerely,
IPostal1