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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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kim g.
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Smooth as usual was the ordering but it just seemed to take so long to get it shipped to my house, (3 weeks) then 3 days after I place my order you guys put the same exact watch on even more of a sale by knocking off $100.00 from $348 to $248 and I can't do anything to get the new sale/better price because my order was being processed for 2 weeks. So I am a bit disheartened over this purchase. I work hard to get the best price I can because I only have so much $ to spend. So not so satisfied with the price issue but the watch is a master piece.

Date of experience: July 24, 2020
Dana B.
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I called Invicta to inquire about an order
September 6, 2020

I called Invicta to inquire about an order. The customer sales rep was nice. She looked into my order and changed shipping from standard to 2 day delivery. I am very satisfied with the service. Im preparing to order another watch.

Date of experience: September 6, 2020
Daniel R.
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Had the item i wanted
June 19, 2018

Had the item i wanted. Check out was fast and easy. Unfortunately, as much as i loved the watch, it was far to large for my wrist. I am a size 7 so for an optimal look, one would need to have at least a size 8 wrist. That is unless a large watch with a roomy band is what you are looking for. Still love invicta!

Date of experience: June 19, 2018
Denise K.
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I was extremely pleased with the order I received and it was sent an received in a timely manner. I just wanted to ask if I could receive a coupon for my next order. And I would also like to suggest that I be given more time to use the coupon, you only presently give 30 days from the time of receipt. Hopefully you will address this issue soon.

Date of experience: October 3, 2017
Mr P.
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Was disappointed to find the product for sale at the same price but with free shipping through Amazon. Could have saved myself $12 in shipping but thats my fault. Otherwise I am very happy with the watch. It looks very nice!

Date of experience: June 27, 2020
Catina E.
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My experience was quick, easy and very satisfying!
February 15, 2018

My experience was quick, easy and very satisfying! I received the product and was pleasantly to see it in a fancy box perfect for gifting, no wrapping paper required! I wanted a bulky watch that stood out but was classy, tasteful and of good quality. The watch I ordered was even more impressive in person than it was online and was a hit for my man on Valentines Day! Thank INVICTA!

Date of experience: February 15, 2018
Cassidy I.
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Amazing
July 9, 2020

Amazing. I was expecting a little less for what I paid honestly, but you guys delivered. The watch is gorgeous. It was a fathers day gift from my son to his dad. He was super excited to give it to him. Thank you guys! Will definately keep you in mind if I need anything for Christmas or birthdays!

Date of experience: July 9, 2020
Tami J.
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Overall, it was pleasant and easy
March 14, 2018

Overall, it was pleasant and easy. I will definitely be shopping here again to get the other watches I loved. They have so many good ones to pick through and I especially love the constant deals they offer for their products.

Date of experience: March 14, 2018
Stacy W.
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In the last month, I've ordered three beautiful Invicta watches. The delivery time is outstanding and the watches are amazing! The prices were out of this world cheap, I might sneak and buy more and hide them from my husband :)

Date of experience: July 20, 2020
Davis E.
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I was a bit confused when I didn't get any notification about my watch shipping for over a week and a half after I ordered but I guess they don't send the message until it arrives from their factory at their shipping facility. Once it was sent though, the watch arrived next day. Very happy with the product!

Date of experience: January 11, 2020
Wangner L.
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I little disappointed, because when i place my order one of the two watches I ordered was refunded by the concept 'out of stock ' but when I processed the payment the website was showing 4 items available and 3 weeks later i saw credited to my bank account returning the money. Never had an email informing me about it and the option to be notified once the watch could be available.

Date of experience: August 18, 2020
Eric G.
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Fed ex really messed up the delivery, the customer service rep was awful.

FedEx placed the delivery under a carpet to a door that's never used even though there is a sign that gives specific instructions on where to place deliveries.

Date of experience: October 4, 2019
Candace N.
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Ease of shopping
March 30, 2019

Ease of shopping

Easy to go through Women's Invicta watches and to see the size. Shipping cost choices were clear. Photos of watches were clear but could have been a bit larger than the enlarged ones available on site. Large variety of choices. Not overwhelmingly Men's Invicta watches as many sites seem to be. I am very happy with the shopping process and the watch I purchased.

Date of experience: March 30, 2019
Syed A.
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My Order # *******, I received one incorrect watch I ordered ******* & I received ******* (incorrect). I emailed same day 12.12.19 and informed them, but I haven't receive any response, then I called Monday spoke to a nice customer service agent he tucked all the information and said that you will receive email from our shipping department or some department for correct watch # ******* also a Return Label for ******* with in 2 to 3 days, unfortunately I haven't receive any email.
I ordered these watches for X-Miss.
I will be appreciate if you please solve it A.S.A.P and send me the correct watch (*******) and Return Label for incorrect watch (*******).

Thank you.

Date of experience: December 19, 2019
Tyrrelle b.
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Horrible shipping horrible customer service BY certain employees I'll never purchase from Invicta.com again I'll use other sources for the watch was a Christmas present turned into a save face recovery very disappointed

Date of experience: January 10, 2020
Corrine G.
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I have no complaints with my shopping experience, however my FedEx experience was not good. My package arrived as promised at the Chicago facility but was forwarded to Texas. It came back 3 days later. It did not arrive on the new date. I had to contact FedEx customer service a number of times to resolve the issue. I wasted three days waiting for the package to arrive! This is ridiculous!

Date of experience: January 21, 2020
Angela B.
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It's really deceiving that you guys put a sale price when that's the actual price to begin with. This is a graduation present for my son and luckily I bought it well in advance because it literally took about 3 weeks to get here. Which in my opinion is absolutely ridiculous. If your shipping times take that long you need to put that on the website so we know it's going to take forever. The watch is a good looking watch. Customer service wasn't very helpful and they ended up giving me the wrong tracking number so when the package just showed up at my house I was very surprised.

Date of experience: March 13, 2020
sammie j.
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I have ordered several amazing watches from Invicta and have not bought any other brand (s) since my first order. Your products are beautiful, durable, get a lot of notice and compliments, and are always working. Thanks so much for what you do for your customers. Kindly, me, sammie jo

Date of experience: January 30, 2019
Dennis I.
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I think the order processing and/od shipping time is way too long. For example, I placed another order on July 21 (#*******) and as of today, August 6th, I still have not received it. I ordered another Invicta watch from Amazon and I got it the next day with free shipping. Invicta needs to offer free shipping on all orders and expedite the orders in a more timely manner.

Date of experience: August 6, 2020
Jerry O.
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Hi guys
April 12, 2019

Hi guys

I don't know if they all go this way ( orders) Yet I have ordered maybe 3 orders in last 4 months from your good store / order department and I have been more than satisfied every order with time for delivery and quality of the watches! Fist class shopping on line experience! Thanks good luck in the future and keep up the Outstanding service. J ONeill

Date of experience: April 12, 2019