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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 218th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+46
How would you rate Invicta Stores?
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Vincenzo M.
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I was so lucky to have come upon this amazing deal
December 19, 2019

I was so lucky to have come upon this amazing deal. I had been looking for a great watch for daily use that would be sturdy and reliable and found that most brands were lacking in both material quality and price as well as design. Being able to purchase the Force IV Quartz at a 60% discount online was a blessing and I am very happy with the purchase.

Date of experience: December 19, 2019
Jeff P.
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The watch arrived in a few days, which is great
October 14, 2018

The watch arrived in a few days, which is great. However, on checking out I got an email that stated I would be notified when shipped - which did not happen. When I tried to look for open orders or did on a search on Invicta's website for the order number nothing was found. Not very impressive and does not make me want to buy another watch from them online.

Date of experience: October 14, 2018
Tim R.
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I've bought two watches on order # *******438 & *******408 the first was returned. After I received it the watch style was too large for my taste, and I've since returned it and am waiting for my master card to be credited. The second purchase was styled large again, but I've kept it because it is more of a casual watch rather that a dress watch. I'll have a more complete opinion once I've received my credit. If all goes smoothly I buy again. I've already have bought three other watches which I'm pleased with.

Date of experience: April 8, 2020
Kizzy S.
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The wait time was too long
August 7, 2020

The wait time was too long. I understand what is going on now but, I've order more from further places and still received a shipping date before here. When I tried to call customer service, no one answered the phone. Though my friend is very pleased with his new bundle, I was very dissatisfied with the service. I will order from this store again but, not during this pandemic.

Date of experience: August 7, 2020
Domingo V.
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This is the best ever automatic watch I have in my collection. If you don't know automatic watches you can be a little disappointed with the accuracy of time keeping when you compare them to quartz movements. This watch is running fast 2 to 3 seconds on 24 hours period. Amazingly good.

Date of experience: September 8, 2018
Sharon F.
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This was my first time purchasing a watch
October 17, 2017

This was my first time purchasing a watch. I'm not a watch person but my boyfriend loves your watches. After looking through you website. I have now become a fan of the many different designs that are available and will be purchasing a watch it two for myself in the near future.

Date of experience: October 17, 2017
Tennessee
1 review
0 helpful votes
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Professional Service
January 20, 2018

I'm very happy with my watch thank you very much shopping experience with 5 stars. I said it all in the amount of characters that wrote

Date of experience: January 19, 2018
melissa n.
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Well as you can see I've ordered 3 new watches in 15 days so that tells you how happy I am with this company. I've always worn Invicta watches and don't foresee me anytime in the near future not buying or wearing one. Thanks for the discounts, that helps with the purchasing

Date of experience: February 10, 2020
Arkansas
1 review
0 helpful votes
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Lefty
December 10, 2017

This is a great crafted watch for left handed people. My husband loves it. Its hard to find left handed watches that are stylish. Not anymore!

Date of experience: December 8, 2017
Mississippi
1 review
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Great watches.
January 3, 2018

The website is set up wonderfully and its so easy to order and checkout. I love my watches and they are of great quality. Go Invicta!

Date of experience: January 2, 2018
Florence P.
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The order took a rather long time tho receive. I also tried calling several times, the wait was so lengthy I finally hung up. Sent a couple of emails, which one was answered. Overall I would not purchase again online. But wounds visit your kiosks in malls. Returning one of the items.

Date of experience: May 26, 2020
Nick V.
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I've always gotten great products and service from Invicta and have never had any complaints but this time I have one. It took almost a month to get any status report on my order. I had to send an email about what was going on with it which got a response in about 3 days. I get that these days shipping has been taking a bit longer and it's not exactly soul crushing that it took longer but an update email sooner than a month would have been good. I was starting to wonder if my order had gotten lost or something. The product arrived and I am very happy with it on the positive side. Thank you.

Date of experience: May 28, 2020
Thyrza R.
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Even though the site was very slow in looking items up my order went through & I received it fast. Only 1 item was defective out of my entire order. I called customer service after an hour on hold I finally spoke to a a rep & he helped me with the return/exchange for the watch that was already sold out.

Date of experience: June 28, 2020
Magdalena C.
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I was trying to contact CS and never got answer, only recording even after 25 min wait. Watch arrived in broken box. There is a thin film on the black part of watch band which is impossible to remove! It look like damaged band! Not very happy, although I like the watch!

Date of experience: July 24, 2020
Thomas S.
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Lots of good watches for good prices
August 20, 2020

Lots of good watches for good prices. Plus great customer service who shipped me a watch twice cause I never received my first order so they replaced it free of charge, thanks a lot guys, my wife loved it, and I loved mine. This is where I'll buy Invicta for now on!

Date of experience: August 20, 2020
Linda M.
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My overall shopping experience online was great
October 10, 2020

My overall shopping experience online was great. I received my order pretty quick. I didn't expect to receive it that fast. I actually ordered again from the website about 2 days ago & no problems or issues. I can't wait to get my next purchase.

Date of experience: October 10, 2020
Joe P.
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I have had very good experiences with my returns
October 21, 2018

I have had very good experiences with my returns. Unfortunately, there are often times when I have to return watches because they don't look as good in person as they did on the internet. I really appreciate it.

I feel bad about not having to pay for my returns and think that you should charge like other retailers.

Date of experience: October 21, 2018
Elizabeth S.
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The watch came packaged sloppily in the case and had no plastic on the face or bands like the previous Invicta watches I've ordered. I would have sent it back but the timing was such I needed it to give as a gift. Very disappointing

Date of experience: November 8, 2018
brian r.
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I've been a collector for some time now
May 25, 2020

I've been a collector for some time now. Amazing workmanship and designs. My 50 piece divers case is probably full but I have some pieces locked in my safe.
Keep up the good work and keep pushing your limits on your visionary designs. Never stop

Date of experience: May 25, 2020
Michael B.
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I have never had an issue
March 21, 2020

I have never had an issue. The products are top quality. My wife also loves every product that I have surprised her with. This is a great place to get a gift for "just because" no special reason. The prices are great and within budget.

Date of experience: March 21, 2020