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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Trolonda S.
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I give this watch 5 stars based on Appearance because my husband hasn't actually tried it on yet. Its a surprise for our 10 year Anniversary. I have however seen it and it's gorgeous just like the picture.

Date of experience: October 14, 2018
Arizona
5 reviews
0 helpful votes
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Great Product
October 10, 2022

Great product for the price, will definitely be buying again from them in the future when I need more!

Date of experience: October 10, 2022
Susanna Q.
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Lots of beautiful products, easy to find what you're looking for. It just took some time to arrive, however this was over the Christmas holidays. Customer service should offer more communication as to when to expect the order.

Date of experience: January 11, 2020
California
2 reviews
0 helpful votes
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Watch delivery
January 25, 2023

Great products for the price,quality next to none. I have been buying watches from invicta for over ten years

Date of experience: January 25, 2023
Victor S.
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The process of trading in my wife's watch for another took much too long, over a month, and messages sent to Invicta from the site were ignored.

Also, she will have to go to a store to have the band adjusted. That could be done before the watch is sent out.

I had hoped to use the trade-in program give her the new watch for Christmas, but we didn't get it until weeks after the holiday.

Date of experience: January 28, 2020
Jeremy D.
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Over all great experience
January 24, 2018

Over all great experience. Received my watch within about a week and actually earlier than I expected. This is my third order from Invicta and have never had an issue. I am looking forward to my next purchase.

Date of experience: January 24, 2018
Will S.
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My boyfriend loves the watch
February 25, 2018

My boyfriend loves the watch. Unfortunately the watch was sent without a working battery. I also paid extra money for a 2 day delivery to ensure he would have it by Valentine's day. Didn't come u til after.

Date of experience: February 25, 2018
Florida
1 review
0 helpful votes
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Nice timing
January 8, 2018

Great watch. Quick shipment. Good service. Could use better communication during the shipment process. No time table was given.

Date of experience: January 6, 2018
Isaac A.
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It is so straight forward and hassle free, But the shipping is expensive and may prevent many people from further patronizing your company even though your watches are of high quality.The watch is well packaged as if it is earmarked as a gift.
However, the shippers have been lax in their duties by not delivering to, and in time. I expect them to inform me if there is a change in date of delivery. This aspect is essential; shippers for AMAZON are good at this.

Date of experience: January 31, 2018
Roger H.
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The latest styles at the hands down best prices - what more could you ask for?

No disappointments with this order. The watches were great looking, the prices were the best found anywhere, and my order was received fast. As always, everything that I have come to expect from Invicta Stores which is why I keep coming back.

Date of experience: April 6, 2019
Kenneth A.
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Invicta Stores probably has the largest collection of beautiful watches but prices are not comparable with other retailers lit Evine. The watch that i purchased with an Invicta discount is now a few hundred dollars cheaper on Evine.

Date of experience: June 18, 2019
Linda C.
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Have many Invicta watches as does my husband. Shopping is easy and always have good results. However, I bought this watch for around 100.00 and was not happy that within a few days it was selling for 68.00.

Date of experience: June 4, 2020
Sharon S.
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So far good...
June 18, 2019

So far good...we will see how it goes up to delivery. Order received fast delivery...watch us great condition...watch too large.in the process of returning...as of yesterday. Amanda was a great help in explaining return procedure. I have a replacement watch already in shipment...due in Thursday. Thank you for in advance for credit on account for returned watch.

Date of experience: June 18, 2019
Michael B.
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It took a few emails with customer service to finally get the ball rolling on a couple of my orders that were not processed until 3 weeks after the point of purchase. Which would have been fine, but instead of an honest answer and an expected time frame of delivery, I was given the general run around. But I do but a lot of stuff from Invicta and this was the first time that has happened, probably due to the fact of so many orders being placed on that specific item after the price dropped.

Date of experience: August 22, 2020
Mark G.
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I had bought a watch onboard a Carnival cruise ship. Long story short...I paid too much for a watch that didn't even work. It was going to be weeks at repair and more money! I hit Facebook. A lady named Jessica responded...where she issued me a call tag to ship the watch back...an express shot thru the repair facilities at no charge. It was back in about 2 to 3 weeks instead of 6 or 8 weeks.
I was so appreciative I went online and made an online order for a few more watches.

Thanks Jessica

Marc

Date of experience: November 6, 2019
Derek T.
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They opted not to ship my item until I threatened to cancel the order. The watch was nice, but their claim about being delayed by the virus is bogus. I've asked others and they've been experiencing this same situation for years. The watch was very nice, but shipping times are absurd. Don't believe their 5-7 business days.

Date of experience: August 21, 2020
John S.
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I have had my new watch for 3 days and it doesn't keep time properly. The second hand stops periodically requiring me to rewind. The crown also does not tighten down it simply winds continuously. Is this an issue? As for the price & looks, I love the look & you can't beat the price! That said, a battery operated watch should not require rewinding unless the battery is bad. Please advise as I am tempted to return if this is going to be an ongoing problem.

Date of experience: August 10, 2019
Anthony C.
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I had to cancel one order because it sent me the wrong one and it was taking an excessive amount of time to get the right one.

This last purchase went well However it did take a bit too long for delivery. Other than that I am satisfied thank you

Date of experience: October 27, 2019
Michael L.
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A great number of products to choose from
November 9, 2018

A great number of products to choose from. If you re looking for an amazing watch I would recommend checking them out. They have different sales every day so if you don't see what your looking for at the price you like, keep watching for it to go on special.

Date of experience: November 9, 2018
Darlene P.
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Unfortunately my puppy chewed up the band within the first 24 hours! I did not know she had climbed on the chair to get it off of the table! I have had her only since July!

Otherwise, I have always live Invicta watches, and this one is just so cute!

Date of experience: November 23, 2018