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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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MK V.
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I did receive item quickly
February 3, 2018

I did receive item quickly. It is a gift for Valentines day which isn't for about another 10 days so I am hoping my husband likes the watch. I did;)
The price was fair.

Date of experience: February 3, 2018
John B.
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Great site
May 8, 2019

Great site. Lots of pictures and great prices. Would like a feature that lists your purchases on your account. Like eBay does. Would make it easier to keep track of what I bought there.

Date of experience: May 8, 2019
Ramon P.
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The case arrived damages
July 10, 2020

The case arrived damages. The closing hinge that holds case together was bent thereby keeping case from closing properly. Did not call invicta because it takes too long to get someone on the phone.

Date of experience: July 10, 2020
Sheree H.
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Ordering online is easy and simple to navigate. I also received my package in a timely manner.
I was very pleased with the sight and will be ordering more items in the near future.

Date of experience: June 22, 2017
SubaruSteve M.
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Love the Invicta Watch line up!
June 6, 2018

Love the Invicta Watch line up! Have watched these watches on some former Cruises and on television, as well as some stores. Love the broad range of styles, etc. It's all I wear now!

Date of experience: June 6, 2018
Michelle H.
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The product I received looked like a mens watch so that's why I was dissatisfied. I am going to return it for something else. I did enjoy the service and the quick delivery though.

Date of experience: August 13, 2018
Tonger L.
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I've ordered from Invicta before with no problem
January 10, 2020

I've ordered from Invicta before with no problem. I understand that it's the holidays but Invicta could've informed us when we ordered that it would be a delay with our orders. I ordered this watch for my husband because it was our anniversary but of course it didn't come in time because I just got it today( what a disappointment,when our anniversary was December 31.) I've sent several emails but no one responded until I found another track order email ( which wasn't on the help email Invicta have on the website) OVERALL IM VERY DISAPPOINTED! BECAUSE OF THE WAIT TIME AND I KEPT CALLING I WAS ON HOLD FOR AN HOUR AND A HALF BEFORE I HUNG UP BECAUSE I GOT TIRED OF BEING ON HOLD MY HUSBAND LOVES HIS INVICTA WATCHES, BUT SORRY TO SAY WE WONT BE ORDERING FROM THE THE WEBSITE ANYMORE!

Date of experience: January 10, 2020
Alesia T.
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I love shopping in the store and Now online scare me for a second when I place the order I got a order number but not a tracking number that took about three week or four weeks to get, I call no one pick up I text no one reply until, I text from my email, But I do understand with everything going on it was some delay but communication is the key, I wish someone would have pick up and said everything was cool your order is coming instead of me thinking it's not because I kept getting the same email that the order I wanted was still in my check out but over all my son as his watch it was really really pass his birthday but it hear and his happy

Date of experience: August 26, 2020
Jimmie K.
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Ordered expedited shipping but did not get it
October 28, 2020

Ordered expedited shipping but did not get it. Customer service said it takes 4 days for you to send out an already packed item. Not happy that I paid extra and did not get it on time

Date of experience: October 28, 2020
Richard T.
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So far so good
January 3, 2020

So far so good. Service was a bit slow because of the holiday period, bur so fat 2 of them have made it here, and I expect the last one in the next few days. Keep up the good work!

Date of experience: January 3, 2020
T A.
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I have ordered many times and have been completely happy, but this time the product was not good quality or the finishing was really bad from what I expect from Invicta. I will be sending it back.

Date of experience: January 31, 2020
loren m.
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I feel that 3 days to ship an item is a bit excessive these days. Will likely order directly via amazon in the future so I am not waiting over a week 1/2 to get an item.

Date of experience: March 3, 2020
Sharon M.
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Happy I found something I was looking for
January 2, 2018

Happy I found something I was looking for
Was gifts for my brother and his son.
They were VERY impressed with their Christmas gifts. Thank you for putting out a QUALITY watch and GREAT DELIVERY SERVICE! VERY IMPRESSIVE. Sharon mull

Date of experience: January 2, 2018
Jerron W.
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Ordered the Mother's Day gift set for my girlfriend and a watch for me. She loves hers and same for me. I just can't wait to get mine fitted. I will be buying more in the future

Date of experience: May 23, 2020
Roger G.
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I was unable to use my invicta credit card I wasted over an hour on multiple days trying to make a purchase. I finally just broke down and used my husbands card on paypal. Your website sucks.

Date of experience: February 8, 2019
Angela G.
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I brought 2 watches I got one I was told I would receive my other one on a date that did not come I contacted customer service no response I just took a loss I will Not be returning to order again I have brought several watches either I sign in as guest or just sign in but you all have lost a customer

Date of experience: June 12, 2020
Rashimi H.
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I liked everything from price to quality of watch. Only issue I had was the delivery date. I was told since it was a yellow tag so it took an additional week. But I would shop again.

Date of experience: July 30, 2019
Rhonda P.
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Took longer than I expected before I received the product. I emailed for an update and never got one. Other than that the watch is beautiful and my husband was very happy so overall I am satisfied.

Date of experience: June 21, 2020
Sarah D.
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Took too long from time I placed the order to arrival of the product. Can and have gotten quicker ordering on Invicta watches from Amazon. I also do not like the watch and need to return it.

Date of experience: May 4, 2019
Ganeesha P.
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It took awhile to get my order shipped
July 16, 2020

It took awhile to get my order shipped. I didn't know it would take so long. It was a gift, but overall he got it and loved it. Next time I'll order a month in advance. Definitely will order again.

Date of experience: July 16, 2020