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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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James B.
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It was a very enjoyable shopping experience, I shop online a lot and your process was simple. I love the items I purchased. Looking forward to doing more business with you.

Date of experience: January 24, 2018
Swann C.
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My boyfriend is obsessed with watches
June 4, 2020

My boyfriend is obsessed with watches. He picked this watch and I'm very please with it. He order a watch for my daughter. We will definitely be back to shop again.

Date of experience: June 4, 2020
Jose B.
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Great experience and good inventory to choose from. Personally like the deals since I do not own a lot of watches, I am always on the look for a good deal!

Date of experience: May 31, 2019
Elizabeth C.
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The watches were gifts for my son's and daughter's in law and one for my grand daughter who's turning 18, my only issue was not being able to include a message

Date of experience: June 20, 2020
Aisha B.
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Wonderful pricing and quick delivery
April 16, 2019

Wonderful pricing and quick delivery. The only issue we encountered is the watch did not appear as "rose gold" as it did in the picture. However, still a beautiful piece nonetheless!

Date of experience: April 16, 2019
PDB W.
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Shopping experience was great and very easy
May 11, 2019

Shopping experience was great and very easy. I am an avid watch collector and having all the invicta watch styles in one location to view and choose made the process painless.

Date of experience: May 11, 2019
Jan U.
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Excellent service, my contact with guest service was in regards to shipment date notification. This was my first time shopping with you online and will be the beginning of many.
Thank-you!

Date of experience: June 5, 2019
Amanda L.
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I emailed customer service to check if the items was in stock because it was a gift and I didn't want to get my money returned. No one emailed me back.

Date of experience: July 28, 2020
Luxmie B.
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This is my 4th time buying with invicta and I like their watches, durable, classy, elegant and luxury so I'm encouraging everyone to buy it and the price is worth it

Date of experience: August 12, 2020
Welington A.
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Super recommend buying at invicta store, only one defect is that the watches are coming in the box for very small watches for the model, thus ends up spoiling on delivery.

Date of experience: August 12, 2019
john c.
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The only issue I have with it and that the stores right now is your Watch service department I had one of my watches sent back to Invicta for service because the second hand was not working correctly I receive the watch back after maintenance on it and the watch secondhand still does not work correctly very dissatisfied

Date of experience: August 2, 2019
CHRISTIAM S.
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Easy
June 11, 2018

Easy. Fast check out. I was happy to find the watch I been wanting for over a year on sale. I had to wait 9 days for it but it was ok. I really like my aviator. You guys are great.

Date of experience: June 11, 2018
Steve M.
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Yes ordering was very easy
August 21, 2020

Yes ordering was very easy. But...

One if the yellow boxes was not yellow. Dirty and black in color. Not happy at all and would like to get a new box?

Date of experience: August 21, 2020
Welch A.
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It was ok, wish I didn't have to wait so long to receive my package. First time buying from invicta so will see how long the watch last and the quality.

Date of experience: August 20, 2020
Marty C.
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It was great, but I had the worse experience trying to reach someone in customer service. I needed to make a change on my order, and I could not reach or talk to anyone at all. Write after l accidental touch the wrong button. It lock me in on that purchase. Your customer service line had me on hold for 2 HOURS, and every time it kept sending me to repair. I made that purchase on 12/27/19@ 12:58 pm central time. And I call every day all the way up to the 1/6/2020 to talk to someone, and still did not talk to anyone. I sent an email and never received any responses back from anyone. So I had to end up keeping the product, because the watches I was trying to get. They were all Christmas gifts. I have bought a lot of watches from you all. But by for this was the worse experience I had ever had with you all, I am just totally disappointed in my over all experience with this purchase. Now I had to use them as Christmas gifts, because everyone was going back to their homes that lives out town. The only thing that I have to say is, I am not happy about this.

Date of experience: January 18, 2020
Hector R.
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I usually prefer to by my watches in person, but I am so happy that I made this purchase online through this site. Saved myself a cosiderable amount of money.

Date of experience: November 2, 2018
Matthew D.
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They didnt have what i initially ordered and tied my money up for 2 weeks. I had to call into customer service a few times to get my problem resolved.

Date of experience: February 4, 2020
Sadreana B.
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Yes I had to reach out to them because I didn't get any tracking information but once the sent my order out I did get my reason for sending it was because I wanted to make sure that I would receive my items before Father's Day which I did and again thanks again and I will be ordering from this company more often.

Date of experience: June 8, 2020
Brian C.
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Everything went great
July 28, 2019

Everything went great. Only things that was not, is the shipping times! It takes a WK just for them to ship your item. Now a days that's just to long!

Date of experience: July 28, 2019
Maria G.
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I'm happy with the watch that was delivered, but really sad that my other order was canceled instead of offering me a different product comparable to the one I ordered.

Date of experience: June 24, 2020