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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
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TAHLIA D.
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Overall I had a good experience but due to the shipping problems, I did not have my husbands gift by our anniversary even though I ordered weeks ahead if time.

Date of experience: September 9, 2020
B M.
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I only wear Invicta watches and usually only buy directly from Invicta.com because they have better pricing and sales/discounts than anywhere else. My most recent purchase was a watch normally priced at $200. I caught a flash sale and only paid $88. The products and pricing are great, but improvements need to be made with processing and shipping time. I wasn't too concerned about the timing on this purchase because it's a holiday gift purchased in enough time for it to ship slowly, but that wasn't the case with the purchase before this one. That one was a birthday gift for someone and I paid for overnight shipping. Processing alone took a week and then it didn't leave the warehouse for another couple of days prior to being shipped overnight. There was no indication on the site at the top of purchase that it would be so long until I received the product, nor was there any follow up from Invicta after. My expectation was that I would have received the product within 2 days max. I can see that system improvements are being made as this is the first time I received a follow up email to confirm package receipt and an opportunity to complete a survey.

Date of experience: December 14, 2017
Douglas B.
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Enjoyed my Invicta watches, and shopping experience, however, I wish the ability to get an Invicta card was slightly more lenient, I have a credit card, purchased a car, however I can not get an Invicta card in which i would purchase many more watches, which i believe, basing your feedback solely on Experian limits a lot of potential good customers such as myself!

Date of experience: October 6, 2018
charles s.
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I am STILL AWAITING my complete order
April 21, 2020

I am STILL AWAITING my complete order. I have been patient, but this is ridiculous. My very first order, also was a very long wait. This being my second order, ABSOLUTELY will be my last. You didn't have a problem with my payment, it was IMMEDIATE. The price's on your website are great, but not at the cost of a 30 day wait on your item's.

Date of experience: April 21, 2020
C E.
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Your website was easy and up to date
March 1, 2020

Your website was easy and up to date. Refreshing! This is my (3rd) Invicta watch that I have purchased and I have been totally satisfied with each and every one of them. Great job guys!

Date of experience: March 1, 2020
Tinker B.
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Couldn't get anyone to respond to my emails, waited for ever for my watches, am having the same issue now with another order. Maybe I am just ordering too much. Who knew that was possible?

Date of experience: May 16, 2020
Keith A.
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I think these are the best watches in the world and make that I've always loved it evicted up for about 10 years I was just able to buy actually 5 due to the covid-19

Date of experience: May 31, 2020
St L.
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The processing time for an in stock order is a bit much and was not known when I ordered. Now that I know if I ever need to order again I will do so with that in mind.

Date of experience: December 30, 2019
Rodmetrius W.
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Over all I will be ordering more watches from you. The womens watch were to be a gift for mothers day. It was over 10 days late. But for the must part I am happy with our watches.

Date of experience: June 4, 2020
Michael C.
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Easy
June 10, 2019

Easy. Great product and delivery. I have been a collector for over ten years. Due to funds I have had to slow down my purchases but, will still buy when the time and product is right. Great products.

Date of experience: June 10, 2019
leah g.
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My husband has worn the watch for less than a week and it has already stopped keeping time. Very disappointed that you stay on hold for 30 minutes at a time and still you can't speak to someone.

Date of experience: August 30, 2020
Alexander M.
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Glad I decided to go through Invicta for my watch an bracelet. The deal I got beat any other place I looked and the quality shows everytime I wear the pair.I will be back to get more soon

Date of experience: August 23, 2020
Thomas E.
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The website would not take the invicta credit card so I called the order in and the sales rep explained why and took my order by phone. She was very nice and treated me with great customer care.

Date of experience: June 19, 2018
Eric H.
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I really like the quality of the product photos on the website. The hardest part was narrowing down my choice to only a few. There are so many to choose from.

Date of experience: September 10, 2020
Jay X.
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I took some time to get here probably because of the holiday season, but the packaging was very nice as well as the watch itself for a very good price point.

Date of experience: December 27, 2019
Joshua B.
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My experience with invicta was problem free as always. I was able to get the watches I wanted for a great price and they were delivered to my home on time.

Date of experience: November 7, 2019
Luisa O.
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I ordered online and was impressed with how easy it was and I got a sale price! My husband said he loved his new Christmas watch that I chose for him!

Date of experience: December 27, 2019
L W.
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There was no follow up confirmation
March 7, 2020

There was no follow up confirmation. I had no idea when my watch was to be delivered. The money was paid to you immediately though. More communication needed. Product is great.

Date of experience: March 7, 2020
John W.
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Was quick and easy to order online
March 2, 2020

Was quick and easy to order online. Signed up for tracking alerts. Was notified of movement. Quick delivery and love that I could have it shipped to my po box address.

Date of experience: March 2, 2020
Diane O.
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I bought the watch for my husband
February 21, 2020

I bought the watch for my husband. He is always watching on tv about the watches. So he is thrilled with his present and plans to buy more in the future.

Date of experience: February 21, 2020