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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Hector D.
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I ordered 1 box of 8 watches and it came broken, I had to call customer service and they gave me a gift card. Apart from waiting more than 3 weeks for it to arrive. But in general everything is fine

Date of experience: June 17, 2020
Ray W.
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A lot of beautiful timepieces hard to choose I'll use it again I'm looking for a good time piece I woke a hold of you guys what's what's going on in United States did Center shipping and stuff like that you sometimes it gets confusing things change tell me next time will be quicker other than that I have no problems

Date of experience: June 5, 2020
Michael A.
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Venom Quartz Mens Watch
October 12, 2020

Venom Quartz Mens Watch - 53.7mm Stainless Steel Case, Stainless Steel Band, Steel (1541
The watch I receive is not the One above. Even if it does have 1541 sticker on it. It is 52 mm and it does have a polyurethane/silicone band, not the Stainless Steel band and because of the band, needs to be replaced! The polyurethane band after a year is breaking, will be not the first watch I can't use anymore because the band! I have as of now four Invicta watches that I have to invest more money because the band broke.
Please send a return label and send the correct watch! With Stainless Steel band!
I will never buy a watch if it has any other band than Stainless Steel band.
Venom Quartz Mens Watch - 53.7mm Stainless Steel Case, Stainless Steel Band, Steel

Date of experience: October 12, 2020
David B.
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The watch is gorgeous, but the one I received was, I think, a return. It was packaged like our past Invictas, we have 20 btwn. The 2 of us. The plastic piece that keeps the winder out, so it doesn't drain the battery? Well, my watch was missing that and I received a watch that is dead. We are a huge fan of Invictas, but this has kind of soured us both. Will take it to a watch repair person and get a new battery, but still, shouldn't have to do that with a brand new watch!

Date of experience: March 13, 2018
Jevon S.
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Customer service is absolutely nonexistent
January 28, 2020

Customer service is absolutely nonexistent. I called in 3 separate time after placing my order and was on hold over an hour each time until i finally hung up and never spoke to a rep.

Date of experience: January 28, 2020
Tracy L.
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I requested 6 bracelets in my cart and only one was charged. To get the others I have to pay tax and shipping again now! I've never gotten a response back for this inquiry either

Date of experience: August 24, 2020
Chelsea D.
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First time order for me
November 22, 2019

First time order for me. Bought gifts for my man who has been buying from Invicta for years! I was shocked and please with sale prices! Fast service and site easy to use! Thank you!

Date of experience: November 22, 2019
Frank U.
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Still waiting for my order,starting to really get aggravated. Ordered it 23 Nov. It's now 10 dec. How do you think I feel. I keep calling and get a different bs. Story everytime. FIX IT!

Date of experience: December 9, 2019
Charles S.
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My Invicta customer number is # *******, I can never sign in to view new watches with my password, tried to reset no success if you can fix this problem it would very much appreciated.

Date of experience: June 29, 2019
Wife U.
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I still haven't given it to my husband
June 11, 2018

I still haven't given it to my husband. He has been wanting an Invicta for over a year now. I am very impressed by the packing and presentation. I can't wait to see his face!

Date of experience: June 11, 2018
Roger D.
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Easy Navigation, Nice selection
June 26, 2018

Easy Navigation, Nice selection. Read a lot of negative reviews. But the 2 watches I bought look and feel great. I will follow up next year and let you know if I've had had problems.

Date of experience: June 26, 2018
Shannon Y.
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I still have not received the Star Wars watch ordered on 12/24/19. It does dot even show up on order history. Payment was taken out of my account. I can not get reply from help.

Date of experience: January 7, 2020
Dwayne B.
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Each time I try to make a purchase the site tells me my account is unable to be found. Which has cost me to lose out on certain purchases that you no longer have available.

Date of experience: March 16, 2020
Melinda B.
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Harvey Brown says he is pleased with the relative ease of ordering while in a foreign country. My wife and I love the Invicta brand and fellow brand loyalists recognize them where ever we go.

Date of experience: December 15, 2018
Kathy A.
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I cancelled this order
December 30, 2019

I cancelled this order. I ordered on December 16th with guaranteed delivery for Christmas. I reached out many times via email and phone to get status because the website continued to state pending. Finally on December 23rd, after an hour on hold I finally got through to someone who said it would be shipping on the 24th and I would have it 5-7 business days after that. That wouldn't help me for Christmas so I cancelled the order.

Date of experience: December 30, 2019
MISTY L.
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I WAS PROVIDED A PROMO CODE WHEN REGISTERING INDICATING 10% OFF MY INITIAL ORDER. THERE WERE NO RESTRICTIONS THAT WERE INDICATED. THE CODE DIDN'T WORK AND I WAITED OVER 30 MINUTES BEFORE SOMEONE ANSWER AT CUSTOMER SERVICE WITH NO RESOLUTION.

Date of experience: December 27, 2019
Marvin R.
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This delivery took about a month
May 17, 2020

This delivery took about a month. I have 10 watches and this is the first time this happened, but over all I'm very satisfied with my purchase. Thanks

Date of experience: May 17, 2020
Sherman F.
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It took longer than expected to receive my item. I call three times to customer service because the person kept disconnecting me when they placed me on hold.

Date of experience: May 15, 2019
WOODROW G.
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I wish my intro 10% discount had worked, but I assume since this item was already "discounted", it did not apply. Otherwise, the experience was just fine. Thanks.

Date of experience: July 5, 2020
John R.
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Sometimes the prices and shipping can be higher than other online options. I still find some great deals and buy mainly because I use my Invicta Credit Card.

Date of experience: January 31, 2019