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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Scott D.
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Disappointed that an item that was labeled 'In Stock' took much longer than i expected. Customer service mentioned parts from a supplier were not available- disappointing

Date of experience: December 9, 2019
Piotr D.
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I was confused for a moment that two identical watches were shipped out from different locations, but CS explained and resolved the issue promptly. Keep up a great work!

Date of experience: December 11, 2019
Colton Q.
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FedEx was a disaster, waited in hold with Invicta customer support for over 40 min and never reached anyone, product was great once it showed up, took two weeks to get my order

Date of experience: December 20, 2019
Cheryl C.
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Overall happy with my experience
December 16, 2019

Overall happy with my experience. I personally prefer my order shipped in one box. But realize, especially during the holiday, that can be impossible.

Date of experience: December 16, 2019
Donna B.
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This was purchased as a gift for my father who loves Invicta watches. I am confident he will love his newest addition! We were able to purchase it through a sale so the price was really reasonable

Date of experience: December 16, 2019
Jeffrey O.
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Always great experience
January 4, 2019

Always great experience. Price's are better online than actual stores, but the stores allow for customers to actually see and wear what quality time piece they may own...

Date of experience: January 4, 2019
Chad S.
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Invicta stores sells great products
December 31, 2019

Invicta stores sells great products. The watches are awesome. They're my new favorite toys; however, the company needs improvement in it's customer service department.

Date of experience: December 31, 2019
Huggy B.
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Cannot go wrong with Invicta
April 23, 2020

Cannot go wrong with Invicta. They have the models you just cannot find elsewhere at prices that are very affordable. Wearing these watches gets compliments from people every time.

Date of experience: April 23, 2020
Luis V.
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Thank you I have received the merchandise in perfect condition, thanks for your prompt response and solving the problem, one of many purchases is waxing again, a very grateful customer of their services. ATT LUIS RODRIGUEZ.

Date of experience: December 24, 2019
Sandra B.
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So far, so good.Package arrived by Christmas, I was pleasantly surprised. It needs to be sized down a little bit. Maybe, two links. Otherwise, everything is fine.

Date of experience: January 1, 2018
Sammy B.
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Customer service great packaging Department needs to revamp order case came scratched and scuffed I don't no if it's due to cutting back on product! (Rapping)...

Date of experience: January 22, 2019
Suren A.
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Sending took a long time
January 28, 2020

Sending took a long time - I was already getting nervous that they would not be sent to me.But than everything get on it`s places.And 15% discount was very lovely! Thanks!

Date of experience: January 28, 2020
Sasha A.
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I love shopping with invicta
May 21, 2020

I love shopping with invicta. Prices are always decent and although we don't like the shipping process during this pandemic we appreciate everyone's hard work.

Date of experience: May 21, 2020
wulfspur O.
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Great to see these Venom models with metal bands, but still think the original concept design for the snake heads were better than what ended up in final production

Date of experience: May 28, 2020
Tony F.
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It would be good customer relations, if you emailed customers about back orders or out of stock orders. Not saying the order was partially filled and shipped is bad business practice.

Date of experience: September 29, 2019
Arthur T.
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Quick and easy!
June 22, 2017

Quick and easy! Product arrived with some damage, a new item could not be sent because it was out of stock. Invicta customer service was great in handling the situation.

Date of experience: June 22, 2017
Matt H.
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Many watches to choose from at great prices
February 9, 2020

Many watches to choose from at great prices. I plan on getting many more so I can have a different watch for any occasion no matter how causal or formal it may be.

Date of experience: February 9, 2020
Stephanie B.
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My only complaint is the length of time it took to receive my watch. I understand that some companies are down employees, but two weeks passed without any word about shipping.

Date of experience: June 1, 2020
Kellz Y.
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I think that even if your order includes more than one item they all should be processed and shipped out at the same time regardless of whether they may be coming from different locations.

Date of experience: February 23, 2020
WAYNE B.
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Watches look great
June 8, 2020

Watches look great. Delivery was longer than expected however Invicta explained that was due to things out of there control. Items arrived shortly thereafter. No problems.

Date of experience: June 8, 2020