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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Love prices but need to do better with delivery. From the time I place my order and pay for it the money is taken from my account almost immediately, but it is weeks before I can even find out the status of my order let alone how long it takes to receive it. I am pretty frustrated with this so I may have to pay a little bit more for the watch from HSN or other shopping networks, but the delivery time is 10 times faster. So I may only be shopping with yall in the future if you have something I really want and can't get elsewhere until you improve in this area.
All of my watches are from you guys!
Love these watches and what a sale! Slow on tracking and letting me know status of order. Never was able to reach live person. But they did reply via e-mail. COVID hs created challenges but some firms are handling better than others.
I'm deaf business for deaf smart shopper
My business is Martin's Palms & Company LLC
I plan to getting Drop Shipping for Deaf Communities
In the future I will order more than 10 items. Will keep in touch with your business
I paid for 2 Day delivery ($29), and received the package 2 weeks later - Unacceptable!
The product was great and all as expected. But I felt I got robbed ($29) on 2 Day Delivery service, since it took Two weeks - Same as Ground Shipping delivery!
Great price, and the watch was amazing. My only problem is invicta does not tell you from the beginning that all their orders are backed up. And getting to cust service is almost impossible. I love invicta watches and thought getting them straight from invicta would be better, but it wasn't. Shop hq delivers faster.
Invicta is a well known brand here in my household with my husband, which has lead now to our oldest who is 18. We love the quality and style of the Invicta watches.
I was happy with my product. It took a while to arrive but overall hopefully next order comes in faster
Overall good, pandemic making things difficult but satisfied with their efforts to move forward
Beautiful watch gotta have it!
Ease like the first time years ago, time for another purchase! Love this one! My second Invicta!
I have love and enjoyed every product that I have purchased form Invicta.
The quality is excellent and they make the most memorable gifts.
I like the watches I've choose.
Wish the watches had better pictures
I love the Watch it was Perfect!
Good price
Happy with the purchase
The shopping experience was satisfactory but the shipping was too long
The delivery of the product took to long but the watch is excellent, I love it!
Good shopping experience
Muy buen servicio y muy rápido
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.