InstantCheckmate

I normally don't write reviews, but I felt like I had to. So here it goes...
UPDATE---my agent wrote me back and gave me 35.12 dollars worth of money back! I
My other agent did get back to me last week and she said like "we get our data from numerous public sources. The information is then uploaded into our database.If you are getting inaccurate information on our site, it's due to the information we obtain. Unfortunately, we cannot edit or manipulate the data. When you purchase a subscription, we guarantee that we will search every database available to us; however, because we simply display records as they're provided to us, we cannot guarantee the content of the records that may show up in the final report."
So far instant checkmate hasn't contacted me about my experience and my gut feeling it it probably NEVER will.
At least I found sex offenders living near my area. I really like it a lot. The addresses here are more current than the ones I found on Spokeo. It even offered me the option to delete records.
However, I still won't recommend instant checkmate...
Sorry I didn't take screenshots otherwise I would've had uploaded it!

I found the charge on my account confronted my daughter and found that she had used this for her to try to locate someone and she did called to have it canceled and customer service was very helpful with making the cancelation an easy transition

When will ICM IT people add the ability to use Folders to keep all these background reports organized? As it is, the amount of reports is overwhelming after a while and the ability to find /return to a certain report is extremely difficult with all the growing stacks of incorrect (misidentified) reports. Or at least, can't ICM add the capability to look at a generated report and have the option to save it, or discard it.? Why not have something so simple yet effective? AND only being able to delete report from the online phone ICM APP is ridiculous. All these troubles are making it seem pretty inviting for us to return back to Spokeo, Been Verified or Spyfly and use their services instead. ICM has a good product but ICM needs to stay up with the times or be left in the dust of history.

I read a number of negative reviews so I checked them out before signing up. I had read it was hard to cancel, so I called their 800 number to see how long it took to get connected to an agent. They have a call-back option and I got my return call within about five minutes. So it was a GO and I signed up. Also heard it was impossible to cancel online, but that simply wasn't true as of 2017 anyway.

I was looking for information about a known criminal, though, and they came back with absolutely nothing. Also looked up my late ex-husband and he doesn't exist anywhere in their system. Looked up a few other family members and the information was reasonable on some, lacking on some and excellent on some. And my mother was devastated to learn she was deceased! So, a mixed bag.

I used their option and paid for the premium report on one person. I felt it was worth the extra $19.99.

On the con side, though, they pad the report with gillions of pages of sex offenders CURRENTLY around PREVIOUS addresses like it is meaningful information, and also includes horoscopes. How ridiculous!

And it is a little tricky to tell what you're getting for free and what you have to pay for until you get the hang of it. I was a little wary of clicking on things because I was afraid I would be charged extra. But I got the hang of it. And they have an add-on of $3.00 if you want to download your results. Odd. But I certainly did get my money's worth.

Here's a hint. When I tried them, I paid $1.00 for five days with a $30 monthly renewal afterward. When I wasn't getting enough information I was looking for, I cancelled (easy to do online). They offered me a $10 monthly renewal rate which is a GREAT DEAL!