InstantCheckmate

This claims to know everything which it did have some information that someone could very easily figure out by visiting my facebook profile... and it even got some of that wrong! I am 19 and it says im 20. It says i live 2 cities away from my home... this thing is not accurate... i wouldn't trust it.

Somehow, they got a hold of a debit card number, and e-mail, and charged $28 to my mom's account. Checked the email we were told was associated with the account when we called to dispute the charge, even looked in the spam folder, and nothing saying we created an account. The only email received from them (in the spam folder) was today giving a confirmation of a refund, and a cancellation of the account. Supposedly somebody ran a background check on my brother's wife using her maiden name. We never even heard of this scamming company before this, never signed up, never used their services. Now I have to alert my brother about this. 100% fraudulent.

This company released my data including a password in a breach. I requested a 2 dollar a month subscription to dark web monitoring which they won't do. Other companies have offered me full credit monitoring when they lost control of my data. This company wants me to pay them (after THEY LOST MY INFO) $35 a month to monitor my credit and then they will add the dark web monitoring. They lost my data but they want me to pay THEM to monitor my credit. Does that sound like a company that takes any responsibility? They take NO RESPONSIBILITY AT ALL FOR THEIR OWN MISTAKES AND FAILINGS. THEY WANT ME TO PAY TO COVER FOR THEIR MISTAKE. What pigs. This is a fine example of complete lack of care. DO NOT USE THIS COMPANY EVER. They will expose your data including password and do nothing about it and ask you to pay them to now monitor your credit! Sick. Very sad and sick people who could care less.

After trying out their services I found that given where I live their services couldn't really tell me much more than I already know. In fact, much of what I expected to show up didn't. I am also rather annoyed that I couldn't cancel my subscription from the site itself. I had to call an 866 number to do so. I did find however that the person I spoke to about cancelling my account was very polite and helpful. I would recommend the service to those who live in bigger cities. For those of us who live anywhere else however... I doubt you'll find anything u can actually use other than sex offenders, which u can find free on other sites.

I accessed Instant Checkmate, was charged $22.86 for a month's subscription. The information they provided was minimal and they kept trying to sucker me into paying additional money in order to download the skimpy information they provided and they also kept trying to steer me into paying even more money to access their "Premium Database" service. This is a real crock of $#*!, and I really should have known better. I cancelled the subscription effective the end of the month I already got suckered into paying for. We'll see if they continue to automatically charge me for additional months. I just hope this SiteJabber site will not try to charge for posting this review.

If I were to buy another subscription from any of the sites on the internet I suggest using a cash app card etc and only the right amount in that account so they can't keep charging. Be sure to turn off over draft pertection. I only purchased one subscription for $29.99 then I added two extra features for $2.99 each. Within 2 weeks I was charged for another $29.99 and multiple charges for $13.99 $7.99 $4.99 $2.99. I've been haggling with them for over a week and don't think I'm getting anywhere. I tried one more. I tried another app for $0.95 for 5 day trial but on the same day they charged me 3 times for total $69.97 I canceled by the time the trial was up. It was bout a week later when I saw the charges so I contact them by email and was told that it's company policy NOT TO GIVE REFUNDS which I think it should be illegal to do that. They said I didn't give good enough reason to warrant a refund as well. I've had it with these companies. Even after I canceled the subscription I still get charges.

Nightmare alert. Once they get you for a month, you have no ability to cancel. They block even their 800 number once they get my number. Then I needed my password. On forget my password they promise to send a confirmation email and did not. I did this several times. Still no ability. I've reported them to the Attorney General.

Worthless site. Wants u to pay 4 info u can get 4 free with a Google search. Info is inaccurate, dated and usually about a completely different person

This site should be banned! Its basically a scam! Payed $22.95 just to see an old address from 6 years ago! There's even pictures that were supposed to be of the person I was looking up but the pictures were not of this person! AFTER paying the $22.95 and only seeing the old address it says get more detailed info for only $19.95! I called And emailed to request cancellation and a full refund but they said once I viewed the report I am not entitled to a refund!... again, the Only accurate info on the "report" was the address but that's from 6 years ago! DO NOT WASTE YOUR MONEY OR YOUR TIME! Yes it sounds exciting when you read the FAKE reviews that say things like "your site saved my life", "I'm greatly appreciative to you and your website... it opened my eyes"... but it is NOTHING as it advertises! Yes these are all Fake! If it wasn't only $23 I'd be suing these people right now! Don't do it!

I needed to find someone so I could serve them with court papers. A whole year later I was still paying and not actively using the service. The customer service I received when I called to rectify my concerns was the best Ive ever encountered in any company Ive ever had to deal with. She listened to my whole story, understood my viewpoint and satisfied my request beyond my expectations. I could not say enough about how helpful she was and how impressed with her I am and I hope her supervisor knows how great she is at her job as well as how greatful I am. Thank you

Instant Checkmate is a terrible company to try to do business with. If you have used it once, then try to use it again they will not allow this UNLESS you use a new email address. I needed a one time background check, and because I used the service over a year ago I was told I needed a different email address to use it again. When I tried to get a explanation for this the idiot on the customer service line kept repeating the canned sentence over and over. When I asked for a manager I was put on hold for 20 min and was again told the same canned explanation. When I said I only wanted a single background check I was asked why I needed it. I said to check on a employee and was told the checks are not reliable and should not be used under any circumstances for this purpose. What purpose does one need to get a background check? I will go elsewhere.