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Troy F.

Contributor Level

Total Points
80

1 Review by Troy

  • InstantCheckmate

1/4/24

If I were to buy another subscription from any of the sites on the internet I suggest using a cash app card etc and only the right amount in that account so they can't keep charging. Be sure to turn off over draft pertection. I only purchased one subscription for $29.99 then I added two extra features for $2.99 each. Within 2 weeks I was charged for another $29.99 and multiple charges for $13.99 $7.99 $4.99 $2.99. I've been haggling with them for over a week and don't think I'm getting anywhere. I tried one more. I tried another app for $0.95 for 5 day trial but on the same day they charged me 3 times for total $69.97 I canceled by the time the trial was up. It was bout a week later when I saw the charges so I contact them by email and was told that it's company policy NOT TO GIVE REFUNDS which I think it should be illegal to do that. They said I didn't give good enough reason to warrant a refund as well. I've had it with these companies. Even after I canceled the subscription I still get charges.

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Nicholas K. – InstantCheckmate Rep

Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (800) 222-8985 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at support@instantcheckmate.com and we will try to make this right.
Thank you

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