I foolishly paid to do a background check on myself, just to see what was there. I've had a couple of marriages in addition to my single name, and the checkmate program picked one of the names for me that I haven't used in over 20 years and gave me info on that. I tried to select another more current name (which was shown) but unless I paid MORE money, in addition to the original cost AND $$ for a PDF copy, I wasn't able to. A complete scam and waste of time!
Terrible, a SCAM; looked myself up & it was inaccurate. HIDDEN FEES! Jointed & cancelled in less than 1/2 hour. Initial info can be found for free on the internet. Very unsympathetic uncooperative customer service. A TOTAL WASTE OF TIME!
The service that instant check mate provides helped find classmates that I had been looking for with ease. Completely recommend this service to others!
Should have read the reviews first. Anything you actually would be interested in is with the "PREMIUM" service! An additional $20. Waste of time and money... don't do it!
Used it for a background check. Cancelled immediately because it is lame and provides the same information that one can do on their own. Cancelled immediately, and big surprise, they continue to take a monthly fee. The experience with customer service is awful the act like collection agents. My account was finally cancelled but I had to go NUCLEAR and threaten legal action. I have succeeded in getting a cancellation but I bet that next month they will dip into my account again. I used PayPal and will be writing to them also to ensure they no longer send payments. DO NOT BE STUPID STAY FAR AWAY THIS IS A SCAM, THEY ARE PROBABLY MAKING TONS OF MONEY TO RIP PEOPLE OFF 25 BUCKS AT A TIME.
I HAVE CONTACTED THIS COMPANY SEVERAL TIMES TO HAVE THEM TAKE ME OFF THEIR MAILING LIST AND THEY REFUSE. THEY WILL SEND YOU (LITERALLY) 100 SPAM EMAILS A DAY.
I CANNOT BELIEVE THE AMOUNT OF PHONY POSITIVE REVIEWS THAT EXIST FOR THIS SHAM OUT ON THE INTERNET
2/3 of report inc curate a waist of money should be sued for false in accurate
Reports.
Listed places ever been people i never meant phone numbers never used.
I think its a scam i would just go to trust worthy sites like directscreening.com they have a national background search for $16.00. It stays stuck on pending forever.
Hello Juliana,
Thank you for taking the time to leave us with your feedback. If you are still experiencing any issues, please call our dedicated Customer Care Team at 800) 222-8985, or email them at support@instantcheckmate.com, so we can make this right.
Thank you
FALSE ADVERTISE AS FREE TO GET EVERYONE HOOKED THAT KEEP CHARGING YOU MONEY AFTER YOU FILL OUT PERSONAL IN FO WITH YOUR CREDIT CARD...
VERY UNETHICAL-CALLING WASHINGTON DC TO REPORT THIS-WORK OUT OF A GAMBLING CASINO IN LAS VEGAS.
After a half hour inputting info, the site finally admitted they charge a fee and you have to open an account. This is theft of time and then money. Thanks a lot
Inaccurate information. Scam artist at work. None of the information is correct and I used my own number that I've had for 22 years. If I could give zero stars I would
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers.
Thank you
After signing up to perform a background check I went round and round on the website asking me endless questions. In other words, I didn't receive anything except a bunch of aggravation.
Hello Michael,
Thank you for taking the time to leave us your feedback. If you feel that you did not receive what you paid for please call us at (800) 222-8985, or email us at support@instantcheckmate.com, so we can make this right.
Thank you
I typically don't write reviews like this unless it's a nice piece of furniture or nice piece of clothing LOL however I was pleasantly surprised that Susan was not just friendly she was very thorough and knowledgeable with regard to the process and she made what could have been a very frustrating moment for me quite easy thank you Susan you're a keeper
Hello J R.,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with our services, and with our Customer Care Team! I will be sure to pass along your kind words to Susan and her team, and we all look forward to continuing to assist you in the future.
Thank you,
Instant Checkmate Support
They waste your time with progress bars, make you wait intentionally, then ask $27 for your report because you waited sop long. The report did not included anything I already knew.
Scumbags. 10 minutes of status bars and then disclose that you have to pay. I wish I could find a way to waste their time. Instant my $#*!. F*** you, InstantCheckmate.
I have tried for 2 weeks now to set up an account for one month via paypal. I suspect they are trying to force me to use credit card because there is NOTHING wrong with my Paypal -- and I called Paypal and they agreed that they WOULD pay instant checkmate but checkmate has NOT REQUESTED a payment. Two weeks and several hours on the phone later, and instant checkmate refuses to call paypal - who said they will set up an email payment confirmation at checkmate's request, for me to confirm - so why won't instant checkmate make this call? Because they are FULL OF IT - they keep stringing me lies - "they have an IT glitch that will be fixed in 24 hours" (so what happened in the 13 days since they first said that?); or "paypal is having an issue and it should be fixed in 24 hours" -- same sort of lie.
DO NOT TRUST THEM!
So google put their website as the first result when I searched for a place I can check my driving record.
Put my name in, selected where I live, gave them my DISPOSABLE EMAIL.
Then there's endless progress bars.
They are soooooooo fake.
If you need that much time to get information from various sources and compile them for real, dude you should fire your programmer; I can code better and I'm not even a programmer.
And then after about eternity, they said they've done it and I should pay them.
Nope, you are so bad and I can smell it from over the internet.
But then the spam folder of my email EXPLODED.
Checked the headers of them.
Yep all of the spams use the DISPOSABLE EMAIL I told them.
Thank goodness I dodged a bullet.
If you still love your life, stay clear of this horrible website.
This site should be shut down. You get four day free trial and then they start charging you 29.99 a month. I got just as much information by googling my name.
Horrible. To check if they giving wright information I did research on somebody I knew: got information mixed of this person relative and something else. Couldn't get my money back!
CON people
IT HAS BEEN MORE THAN SIX MONTHS SIMCE I BRIEFLY ENTERED A SINGLE SEARCH FOR SOMEONE, WHICH I DID NOT USE AND DID NOT PURSUE. I NOW GET ANYWHERE FROM FIVE TO FIFTEEN ANNOYING MESSAGES FROM INSTANT CHECKMATE EVERY DAY ABOUT THIS. GO AWAY "CHECKMATE!" PLEASE LEAVE ME ALONE!
Hello David,
Thank you for your inquiry. Pursuant to the Instant Checkmate privacy policy, by submitting your email address via our site, you consented to receive emails from Instant Checkmate, our affiliates, and third parties concerning promotional offers unrelated to Instant Checkmate. Customers may opt out of receiving these email messages at any time by clicking on the “Unsubscribe” link at the bottom of each email.
Thank you
Overview
InstantCheckmate has a rating of 1.5 stars from 344 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with InstantCheckmate most frequently mention credit card, phone number and email address. InstantCheckmate ranks 86th among Government Records sites.
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- San Diego, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello David,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us and were able to track down your classmates! We look forward to assisting you again in the future.
Thank you,
Instant Checkmate Support