Instant-Gaming

I have bought a few games from instant (5 in total) and until today (as I'm writing this) I didn't have major problems with it. The site itself doesn't look as good as some of its' competitors, and when I asked for a gift card they automatically gave me a Christmas card, without allowing me to change what it was for.
However the problem I had was that on my fifth (and final) payment for a game, they asked me to give them a photo of my id (they only asked for the name(s), but still super shady). I crossed out all other information on the id except for the name and sent it, because they had already taken the money for the game. If I would've had enough time, energy and will I would've complained more about this and wouldn't have let them do something like this, however lacking said things, I went for the easy approach. I recommend you to not use this site. Although it has some better deals on certain games, the fact that they blocked a payment, but already took the money, is enough to make it a shady site to buy games from.

Appreciate the due diligence in checking that the second order was legitimate. My experience with the site so far is that it's fast convenient and trustworthy.

Here's how Instant-Gaming.com works: You make you payment, they take the money out of your bank account immediately (used the Skrill option). Then they tell you that you need to email them a photocopy of your ID. If you don't want to (and I don't), you can click cancel order. But it doesn't cancel your order. Instead, it takes you to the support page (because they do not have live support and there is no phone number to call them). Then you can leave a message to cancel your order. When they finally respond to the message, they tell you the refund can take up to 5 business days. It didn't take 5 business days for them to take the money, it took about 2 seconds.

Just wanted to edit to add: I got an email telling me they have issued a refund. Then it added that depending on my bank it could take up to 21 days to show up on my account. 21 days!?!? No, no it doesn't. It didn't take 21 days to reflect my bank account when they took the money. What, are you sitting on mass refunds in order to collect the float? I know that happens, I worked for a corporation that did it. And that's what I think this web site is doing.

Can I get a negative star? So far I am not impressed what so ever with this company. I purchased This game as a gift and got a message from my friend who thinks it was a joke. It made him feel bad that the I gave him a game gift that was a used key. I didn't use it and when he adds it to his Steam it says it's been activated on another Steam account. This is the first time I have ever used this game site service and am not impressed. I told the support that I wanted another game key to be sent to him ASAP and instead, I received a reply back that said my refund was being processed. I did not request a refund. I want the game at the price agreed upon. I was referred to their services and could have bought the game at the place I normally do but listening to my other friend, I decided to give it a try. Now the other site is no longer having their sale and having a refund from these DS's will require me to purchase the game for double the price as what I could have. I will never buy from this source in the future and I don't recommend that anyone else trust them to give a valid key. It is not my fault that they oversold their stock and now I am being punished for trusting them to deliver a gift. It would be like me going to a store and buying the cutest thing I could, smashing it to sand, pouring it into a child's hand and letting it spill out on the ground! What dirt bags!

I first stumbled upon Instant Gaming when I was interested in purchasing Metal Gear Solid V and wished to purchase it through third party as I was on a budget at the time. Instant Gaming happened to be one of the recommended sites and I was pleased with the site and the subsequent purchase, the first of many.

I purchased a DLC key for the Resident Evil release a day early, when the DLC was installed I turned on the game on release day and received an EAC error, followed by DBD rolling itself back as if I hadn't purchased anything. I was basically forced to get the DLC (again...) off Steam, thankfully it was cheaper than IG.com. When I tried to get a refund through PayPal I received a reply stating that IG.com wanted pictures of my game, the key installed, and the error that popped up, all of which was impossible since I already purchased and updated the DLC through Steam.
Long story short, do NOT deal with this site. It may seem legitimate, but this is proof that they are scamming people out of money.

(I would have given zero stars, unfortunately this is not an option)

First time buying a Wow time code, since the very beginning all I wanted was to play World of Warcraft as soon as possible, then the code sold to me didn't work, so I contacted Instant-gaming's support to have another proper working code. The team support said to me that there was a fraud risk with my transaction and therefore they afterwards deactivated the code that neither way worked though, then they asked me for my ID to confirm the payment made on that Wow code; after provided it to them, finally as they mentioned before they would replace my code but not, they instead gave me a refund that I never asked for.

Very dodgy, insist on credit card payments despite listing other options (it's fake).
Also require photo ID. If you willingly give someone your credit card info and photo ID you have lost your mind.

To purchase a game is simple but I don't think it is necessary to take a picture of the ID card and I had trouble doing it. Aside from that it was straight forward.

Have used it for a long time and you always have good prices, good support and every time I purchase on instant gaming the codes are quick to get and activate.

Instant Gaming has very low prices, which is really cool, the payment is secure and you have what you need quickly. The staff is also very kind and often responds within a minute:3

Was A little worried once payment was made, then a request was made to produce my license, not sure if this was a scam but all turned out well and know now further purchases will be easier.

I have used instant gaming for a few purchases in the past and always had no issues. However after having a charge made on my account for something I did not authorize, I contacted the seller about it. Instant gaming gave me the run around for hours and in the end deactivated my account under the reasons:

Your Account has been deactivated indefinitely for one of the following reason:

- You made a Paypal claim. In this case, if you want to recover your account, you will have to pay back the exact amount you claimed at the PayPal account: (instant gaming email for sales)

- We detected fraudulent Credit Card use / Credit Card Fraud in your account.

I never received a refund from paypal so if my account was deactivated due to the first reason, they are basically blackmailing me into paying more money for a refund I never received just to get my account back.

Now if it was due to the second reason then they admitted that my charge was a fraudulent one and yet refuse ti give me a refund because the person used the code. It is not the account holders fault for a fraudulent charge and they clearly do not care about their customers.

STAY AWAY if you want to keep your money.

Made an order. Unfortunately I received an already used code. Made a supportcall. Within 30 minutes it was solved.

Great games for great prices, with good support.

Very disappointed and frustrated, very happy to take my money, when I realised that starfield wouldn't be suitable for xbox. Tried to cancel the order but had already taken my money.