Ils chargent des frais service et des taxes de frais service! Taxes sur produits livraison! Frais de service d'achat au Québec? Quoi? C'est quoi ça! Et taxes sur frais de service d'achat au Québec! Et ne remboursent pas les produits périmés! Et la j'ai pas tout nommé les frais! Et il faut donner 10% de type! Et taxes sur les types!( Plus jamais cliente!
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Terrible customer service
Terrible customer services
Terrible customer services
Terrible customer service
Never rely on their schedule—I've had terrible experiences with Instacart.
1. You might place an order today, expecting it to arrive on time, only for the schedule to change without any explanation, delaying your delivery until the next day.
2. Sometimes, I've received completely different products than what I ordered, and shoppers insisted it was correct, even when the system showed otherwise.
3. Flyers are not always up to date.
4. Prices are higher than in-store.
The last month, I have gotten the worse shoppers in America. Lazy, don't want to look for anything and not follow delivery instructions. The day I go back to getting my own groceries, they will lose me. Either do your job or get another one. Pretty simple.
I use Instacart weekly from 2 different stores so imagine how much we spend. However, I report any issues with missing or spoiled items (walmart). So I guess there is a limit so now I have an account restriction that I can't get refunds, credits or misdeliveries. So that means I waste money. My resolution to it is if anything is spoiled or missing, I have no choice but, to reduce the shopper's tip. They are the ones grabbing spoiled items or missing items. So you penalize me, I penalize them.
We had a couple of bad experiences. Instacart promised us 12 month free membership as compensation. But they reneged when our old membership expired. We were long-term loyal customers, too. Bye bye Instacart, hello Voilá!
Answer: Instacart does not give you the sale prices from the store. So if the peanut butter is 3.50 on sale. Instacart will charge you 4.80 regular price. Their prices are all over the board but on average you are paying 20% more.
Answer: You can't! The only way I got a response from them was when they emailed me to rate my driver and I gave a bad review for her and Instacart. I got an email back. Otherwise, there is no Customer Service! I tried everything under the "Help" section and got nowhere!
Answer: Seriously? They have already scientifically proven that is not spread that way. How many strangers & kids and semi drivers and warehouse people touch your stuff before it even leaves the store.
Answer: No, they don't by policy. But I've found they don't deliver anything else either. Last two orders were cancelled. I dumped my account and told them to keep the gift card balance. Done with InstaCart.
Instacart has a rating of 1.2 stars from 2,488 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instacart most frequently mention customer service, credit card and grocery store. Instacart ranks 122nd among Grocery Delivery sites.