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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
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So far I just hope if and when I cancel there no trouble
I was unhappy to discover that paying for a 1 time search automatically signed me up for "future" payments. I had to call to cancel that.
There should have been OBVIOUS printed information about the "future" payments and separated from a "1 time" purchase.
Application would not find my printer to print receipt info
You would have received five stars, if it was a person.
After buying the 3.99 offer i could not get past the 13.99 offer and now I can not even access my report! I have been on line for two hrs trying to complete this important task and all i get is i will send you your password, I KNOW MY PASSWORD! Help me damn it
Your service is misleading. Do no enroll me in any program, and do not charge my credit card for anything besides the (1) report I agreed to pay $4.95. If I would have know that this was a scam that enrolls people into services they did not ask for, I would not have used your service in the first place.
Signing up for info tracer has been easy so far...
I JUST PAID $4.95 TO SEE MY RECORDS. AFTER PAYMENT, I HAVE BEEN DIRECTED TO A PAGE WITH NO REPORTS, ASKING ME TO START ALL OVER AGAIN BY PUTTING MY NAME IN. IS THIS A SCAM?
I need to see the report before i can tell you if it is good
Just these hidden charges. Feel like nickel and dime.
It has been what I expected so far yet I have not read the report.
Lots of whizbang flashing while waiting for the 'report'... then a bit of a toil getting the report itself... which I am still waiting to get to!
Seems really organized. Definitely makes it easy to see information and navigate.
Very fast generation of results.
Other sites make it so easy to sign up it's like being lured into a trap.
But so far I trust in InfoTracer to do me right.
Best,
*******@SeerDerek Twitter
You said you had compiled report but you didn't, and it looks like I will have to sit through the whole "sideshow" again. It's kind of annoying.
Told me all I need med to know. Just wanted to know who was following
Subscribed but didn't get the info I needed. Unsubscribed immediately. I will say this, the chat assistant was very nice and helpful going by the name Heather.
Thank you great job I sorry that my mood is really bad I'm sorry go on
To complicated. Says check free but pay to see?
Bait and switch
I Do Not want 19.99 taken out of my account each month.
Did not expect a "next billing amount" of some $20 based on your teaser of only $3.99
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members