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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
Haven't had a chance to see anything to rate infotracer yet
I signed up for a trial and my initial search does not exist
Not sure about recurring charges. Will give a try.
I did a search, then paid for the ADVERTISED FREE search, nice. Then once I paid, I have to start all over. Huge time waster.
User friendly to this point. Just set up account. Have not used to have an opinion so far
My initial response is I'm amazed at how much information you have - it's mind boggling!
You're asking me to rate my experience before I even get to see the report. Makes better sense to ask this question after the report is viewed.
Dude I just want the report of one $#*!ing car. I just need to show proof to someone that I own it so i can pick it up. The web was pulling the report, then, I had to pay, so I payed. An when all those pay screens were done it was NOT loaded to my report. It was loaded to some other starting point bull$#*! page. I'm just pisssed.
This is NOT the site I thought I was paying to get into. Is this another of California's way of getting money from unsuspecting victims who want to search their data base? Cancel my account.
It's alright I'm not getting the info your company offers or I just haven't got there yet thanks alot it is a great app so far thank you
I thought it was only charging me 3.99 and it charged me 19.99
Doesn't remember what I was looking for after I paid
You having to pay 3.95 and then set up monthly fees is wrong. Make it a one time fee possible
Expensive Let you know after I see the report if it's worth it
Fast download! Hope I searched for the right person.
Haven't used it yet but setting up the account was easy.
I spent time filling out who I was searching for, paid for a 7 day trial, now all the info is gone and I've got to start all over? Very poor website
I haven't gotten the information I'm looking for yet
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members