Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
Horrible but it wasnt worse than putting my face up to the blades of a running zero turn mower or
Good day for me thanks for my delivery she will be happy to see me
When I see my report I will let you if it's worth it.
Have paid for the report but am asked what I think before I've seen it
Process was Easy and information found very helpful.
Very slow to get to what i am paying to see at this point,
Happy New years I love this program, their progressive info is the most Excellent helper friendly finders Company for people with missing family or good friends, I'm really satisfied
A bit of a roadblock as usual. No worse than other sites
So far so good
It was quick accepting my credit card but I haven't seen my search results yet
Really can't give a feed back until I have the report
Askking me to rate experience when I all I did was pay for report. I'm not able to review anything as of yet due to this rate box in the way
I just needed seven day search for $3.95. That is it. I don't need a membership. This is not right. If I need a membership, I sign up for it. You automatically signing me up is just taking over the control of my life. I don't like it. Now I have to call you to cancel it.
I just needed seven day search for $3.95. That is it. I don't need a membership. This is not right. If I need I sign up for it. You are just taking over the control of my life. I don't like it. Now I have to call you, and so on...
Easy to locate names, but work needed to refine search
Like the price 7 have to view report before i can rate any more
There are two things worth mentioning about the shortcomings of Infotracer. First, let's discuss the pricing. The initial report is sold to you for $3.95, seems reasonable especially if you only want one report. However, as I was trying to pay for the report a window pops up and informs you that there is more information available that is not provided in the $3.95 report. Presumably if you are going to take the time to check someone's background you're going to want the full report. Here's where it gets funky. The extra report will cost you an extra $18, a full 450% more than the initial report (classic bait and switch). To add insult to injury, by agreeing to the extra $18 you also "MUST" signup for a monthly subscription. At this point you might think "it cost more than I thought but at least now I have a complete report." Well, you'd be very wrong which brings me to the second point. I don't know how Infotracer gets it's info but it isn't complete or wholly accurate. The person I checked on had a bankruptcy but it didn't show up on Infotracer's report. They provide known alias' but then in the section for marriage and divorce they list names that were not given in the alias' list. That means that either or both lists are incomplete or outright wrong, I couldn't figure that out.
Final Note: use a different company if you want a complete and accurate report without the "bait and switch" price.
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Great customer service! I was able to make a decision based on the information I received.
Thank you.
Answer: This site sucks and yes I believe it's a scam why can't they find the data they try and force you to key more fir the sane information I want a dam refund!