business logo of Infotracer

InfotracerReviews 29,066

3.1

From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
663
returns
43
This company responds to reviews on average within 1 day
New York
1 review
0 helpful votes
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I don't like that I cannot just pay the one time fee and move along without having to contact you again to get it cancelled...

Date of experience: January 28, 2021
Illinois
1 review
0 helpful votes
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Info received
February 26, 2021

Received info quickly good job. Great experience. Would recommend to others.

Date of experience: January 27, 2021
Maryland
1 review
0 helpful votes
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Very user-friendly and economical site!
February 26, 2021

Very user-friendly and economical site! --T in Maryland

Date of experience: January 27, 2021
Missouri
2 reviews
0 helpful votes
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I requested Divorce Decree
February 26, 2021

I requested Divorce Decree. I am expecting to get it in the "report" that you have.

Date of experience: January 27, 2021
Florida
1 review
0 helpful votes
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Going good
February 26, 2021

Going good. Still don't have the info I'm looking for... cell number.

Date of experience: January 27, 2021
NL
1 review
0 helpful votes
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I haven't had anything of information from you still. I just registered.

Date of experience: January 27, 2021
Massachusetts
1 review
0 helpful votes
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.
February 26, 2021

.,

Date of experience: January 27, 2021
New Jersey
1 review
0 helpful votes
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One of the best sources in the field
February 25, 2021

Great excellent, and you know the benefits of being able to use for your purpose thank info tracer

Date of experience: January 26, 2021
Texas
1 review
0 helpful votes
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Trash
February 25, 2021

This is trash. The information provided is public as hell. Save your money. Somehow they are still attempting to charge me.

Date of experience: January 26, 2021
Missouri
1 review
0 helpful votes
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So far it's been easy, but I just did this, so we'll see after I actually use it.

Date of experience: January 26, 2021
Massachusetts
2 reviews
0 helpful votes
Follow michael R.
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I started a report, I pay the amount requested and when the page opens I have to start over again.

Date of experience: January 26, 2021
Florida
1 review
0 helpful votes
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Seems very easy, now ready to see if it really works

Date of experience: January 25, 2021
Texas
1 review
0 helpful votes
Follow Richard F.
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I obviously have no idea what this services and I was just trying to recover an email and now it looks like I've signed up to continue to pay for some service that I don't need.

Date of experience: January 25, 2021
Texas
1 review
0 helpful votes
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Outdated crop info
February 24, 2021

Paid for premium got 2 people mixed in 1 and all was outdated for 1 o wanted them thwy say they div better amd give same damn thing

Date of experience: January 25, 2021
Illinois
1 review
0 helpful votes
Follow Kerry N.
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Did not give report after i paid, have to enter info again

Date of experience: January 24, 2021
Texas
1 review
0 helpful votes
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Can't really say anything yet, have not gotten the chance to use it before asking for experience lol

Date of experience: January 24, 2021
California
2 reviews
0 helpful votes
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I don't like the bait and shift to monthly, where I have to opt out. I just wanted to buy one report.

Date of experience: January 23, 2021
Texas
1 review
0 helpful votes
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I have not been able to use the site yet, so I can not give message about my experience up til i use the site...

Date of experience: January 23, 2021
Florida
1 review
0 helpful votes
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Sure doesn't work well
February 22, 2021

Sure doesn't work well. Has made me put in billing info multiple times. Won't accept passwords to set up account- keep getting error!

Date of experience: January 23, 2021
Texas
1 review
0 helpful votes
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I just wanted to purchase a 1-time report. It is a hassle to have to register for a recurring service I do not need and then to cancel. My first action after reviewing the report will be to cancel.

Date of experience: January 23, 2021