From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
Haven't seen much. The low price point is a plus for sure.
I couldn't really access any information at all. It just wasn't as thorough as I thought it would be.
Hi Matthew,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.
If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at customerrelations@infotracer.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe.
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
The free access is a positive promoter to consumers and has helped me in knowing that several mails coming from same person doing spans and phishing. Much info to grasp and helpful
Hi Dean,
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and the whole team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Have a nice day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
So far, this is pretty amazingly annoying. I just want to get a date of death for someone i know who's died recently.
Hi Eric,
We appreciate your feedback, and we're sorry to hear that you could not find the information needed. We would definitely like to turn things around and assist you in getting the data you need.
If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at customerrelations@infotracer.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
.
Hello Jaila,
Thank you for the lovely review! We are glad that we met your expectations and optimistic that you will find it very useful to continue using the site.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@infotracer.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com
Most things were incorrect and there is not enough new information on people
Hi Elijah,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.
If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at customerrelations@infotracer.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
I'm trying to know the person of this number *******542
Hi Aggrey,
We're sorry we are unable to see the full number of the one you are looking for. We also noticed that you had not made any searches on your account yet. We'd love to help you out. If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at customerrelations@infotracer.com. Rest assured, we're here to help you.
We hope to hear from you soon. Have a great day ahead, and stay safe!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
I have lost my drivers license and i wish i could see it here
Hi Wesley,
We're sorry to hear about what happened with your license. We wish we could help; however, we do not offer driving records or licensing records. We can offer information involving criminal driving offenses, including driving violations, speeding tickets, and DUI/DWI records.
Our records show that your account is active and was just renewed on February 17,2021. In case you need assistance, especially with your searches, please don't hesitate to give us a call or send an email to customerrelations@infotracer.com.
Have a great weekend!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
I haven't got anything to base an opinion on. I haven't even been shown any information and you are asking for my feedback
Hi Korby,
We're sorry about the premature survey. We can see that you have already started with your searches, and we'd love to hear about how it went. Were you able to find the information you needed? If you’re open to discussing this further, please reach out to us at customerrelations@infotracer.com. Rest assured, we're here for you.
Have a great Friday!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Quick and seems reliable. Anxious to read the report and to be able to cancel the monthly registration
Hi Willian,
Thank you for letting us know that you could find the information you needed quickly on our site. Upon checking, we can see that your account has already been canceled; rest assured, you will no longer receive any future billing from us. In case you need assistance, please don't hesitate to call or send us an email at customerrelations@infotracer.com.
Have a great weekend!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Your trial says UNLIMITED searches. The first one yielded no results; the second required me pay the $3.95 again and the report would not open.
Hi Debra,
We're sorry about what happened. This is an experience we don't want our customers to have. Rest assured that if we say it's Unlimited, it is Unlimited. We noticed that you have already canceled your account, and a refund was processed. We would love to hear more from you.
If you’re open to discussing this further, please reach out to us at customerrelations@infotracer.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
...
Hi Jerry,
We appreciate your high review. Thank you for letting us know that you were satisfied with the service. If you need assistance, most especially with your searches, please don't hesitate to give us a call or send us an email at customerrelations@infotracer.com.
Have a nice day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Charge me $9.99. When I send to get the report that it promised it only asked me to pay a second time $29 or something like that.
Hi Laura,
We're really sorry that you could not get any information when you signed up for an account. We would love to help you out and uncover the information you need; if you want, we can schedule a call at your most convenient time, or you can send us an email at customerrelations@infotracer.com.
We hope to hear from you soon! Have a great day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Just starting tell more once I actually get info I request.
Hi Kellee,
Thank you for taking the time to give us a review. We'd love to hear more from you! We can see that you've already done a couple of searches. May we know how it went? Please feel free to contact us at customerrelations@infotracer.com with any further comments, concerns, or suggestions you wish to share.
Have a triumphant Tuesday!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
The info I was given was way out of date and wrong
Hi Nathaniel,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would like to know more about the information you received.
If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at customerrelations@infotracer.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
We will see if it's going to continue to be 5 stars
Hi Frank,
Thank you for the 5 stars! We appreciate you taking the time to give us a review. We'd love to hear more from you. Hopefully, we're still worth the 5 stars you gave when you were starting. Upon checking, we can see that your account is already canceled, and you have until today, February 16,2021, to fully enjoy our services.
Please feel free to contact us at customerrelations@infotracer.com with any further comments, concerns, or suggestions you wish to share.
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
All I've done is send my card info. I haven't seen anything yet
Hi Jaime,
We appreciate your high rating despite not seeing any information yet. Our records show that your account is active and was just renewed yesterday, February 15,2021. We'd love to hear more from you, especially your experience with our service. If you want, we can schedule a call at your most convenient time, or you can send us an email at customerrelations@infotracer.com.
We look forward to hearing from you. Have a great day, and stay safe!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Quick. Now to see how accurate. 3 other sites had info that was old. Nothing current.
Hi Sherri,
We're happy to hear that you were satisfied with how quickly you could find the information. We'd just like to know if they were accurate? Please don't hesitate to give us a call or send us an email at customerrelations@infotracer.com if the information is unsatisfactory, and we'll make things right. Our records show that your account is active and will be renewed today, February 15,2021.
We hope to hear from you soon! Have a great day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
They werent able to give me any results on person of interest knowing that they do exist and should have info.
Hi Suzan,
We appreciate your feedback, and we're sorry to hear that you did not get any results with your searches. We would definitely like to turn things around and assist you in getting the information you need.
If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at customerrelations@infotracer.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
I haven't seen anything yet. I just made a payment
Hi Heong,
Thank you for the high rating despite not having started your searches yet. We can see that you have already started, and you currently have one-month access to unlimited searches. We'd love to hear more from you! Especially about your searches and any suggestions on how we can improve. Please don't hesitate to give us a call or send an email to customerrelations@infotracer.com.
Have a great day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Crystal,
We're sorry to hear that you haven't seen much information yet; we're happy that you find our prices fair. We'd love to uncover information that you need at no additional cost. Please don't hesitate to give us a call or send an email to customerrelations@infotracer.com. Rest assured, we're here for you.
Have a wonderful day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315