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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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It a wonderful experience using this service, more so with the excellent customer service that I attend to my need. I will recommend people to try there service and that trial will convince them
I paid for general info I could get off of any site. I needed owner info.
Hi Rhae,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Easy and effective. Although My results were not what i was hoping the site worked flawlessly.
Hi Jesse,
We're happy to hear that you're satisfied with the service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I want my money back this is a scam, false advertisement. Not at all what I was told I would receive then after I pay and sign up they want more money to see the report I was just promised. How many times do I have to pay in order to receive my request?
Hello Zebediah,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
RE: RWX3TG-U*******346-13NTM
Results were interesting, but no way to verify for my own edification. Will get back after evaluation of response. E.G., Other sites have stated the 927 is a cell phone classification. Area code designations did not align with codes from other sites. As I do not speak/read Russian it takes a bit of time and translation to check things out and my trial period is. Not long enough to accomplish my one time simple task otherwise I would give 5 stars. You need to add a: submit: option as other venues are not relevant to all users. Wil come back and review. Again after I develop more skills with the app. Automatically fill with Order Number and also add the current date of transmission.
Hello Edward,
Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please reach out to our Voice of Customer Team at askinfotracer@infotracer.com with any further comments or suggestions you wish to share. We look forward to hearing from you. Have a great day ahead and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I thought I was going to get name information but I was mistaken. Vehicle make and model useful and confirms but this was a suspicious vehicle with a driver whose behavior I had to report to law enforcement. I wanted to know who I was dealing with. But using the website is very easy and price is right. So thanks so much.
Hi Beth,
We sincerely apologize if we were not able to provide the information you needed. We're happy, though, that you find our site easy to use and the price, right. Please note that the License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
They make you pay for a "basic" report that is the least amount of description. You can get this exact same report for free so don't waste your time with this website..
Hi Charles,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
There is no info on the cases filed against me. Plain and simple
Hi Ian,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Useless information. IP address origin uninhabited grassy area
Hi Tom,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Al it's easy to use I highly recommend to others to check on the cars
Hi Reynaldo,
We're happy to hear that you find our site easy to use. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Awesome ty Nas did a great job trying to help me it was unsuccessful but I suppose looking for a famous person whom I'm supposedly talking to is hard to find security is number one
Hi Denise,
Thank you for your review. We're happy to hear that you're satisfied with the assistance you received from Nas. We'll make sure she reads your comment; this will surely make her day. If you need further help, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Quick easy and cheap to use. I tried many other sites with zero success and within a couple minutes of using this one I had all the information I needed
Hi Carson,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The site requested my information, but gave me the information I sought on the car I was seeking, easily and quickly.
Hi Jill,
Thank you for taking the time to give us a review. We're happy to hear that you quickly found the information you were searching for. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I didnt want to sign up for a monthly service. Although it was easy to cancel, I still had to take the time to do it. Otherwise, process was easy and successful.
Hi Stefanie,
Thank you for sharing your experience. We're happy to hear that you found it easy to cancel. If there's anything else we can help you with, please let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Easy to navigate page. Options of payment plan are great. Will recommend
Hi Juan,
Thank you for this excellent review. We're happy to hear you find our site easy to navigate and the prices fair. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need assistance, especially with your searches, please let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello,
Thank you for taking the time to give us a review. We're happy to hear that you find it easy to use the service. If you need assistance, especially with your searches, please let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very fast and easy. Information received was complete and accurate.
Hi Donna,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please let us know if you need assistance. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The report was full and accurate! I was impressed with how timely I received it.
Hi Samantha,
Thank you for your kind words. We're happy to hear that you received the results quickly. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Found info needed thanks - was trying to find out status of vehicle
Hi Buffy,
Thank you for taking the time to give us a review. We're happy to hear that you're satisfied with the information you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Easy to use. Great experience. Priced right for info requested.
Hi Matthew,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Adefemi,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315