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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Sucked hard to navigate hgfghj Bhutan bhhhhhj jhgfhj hhghhhjb hhghhbbbbbhjjj jjckgvub
I own the vehicle and the report didn't have my info.
Hello Savannah,
Thank you for taking the time to leave us a review. We sincerely apologize if the current owner information of the vehicle you were searching for is unavailable. This may happen if the car is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control. Rest assured, we will be improving our services and becoming better in the future. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I was searching for Kimberly's adoption, marriage, divorce, death, & legal information. Unfortunately, more than 50% of the data was incorrect or unavailable. I found myself paying the additional $15.00 for advanced database that was nearly identical to your original database. I didn't learn anything that I didn't already know & "My knowledge" is "FREE". Thank you for asking
Merry Christmas to All
Kristine R. Deyo
Hi Kristine,
We appreciate your feedback and are sorry you were dissatisfied with the report you received. We source data from records made freely and publicly available by the state and by local offices, agencies, and departments. Due to legal state restrictions that are beyond our control, data may contain errors and omissions.
We want to make things right and help you get the information you require. If you prefer, we can schedule a call whenever you are available, or you can contact us via email at askinfotracer@infotracer.com. Please know that we are here to assist you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315,
There was no information available. But, in before purchasing, I was ensured that there was information. Rip Off.
Hi Sadarria,
We appreciate your feedback, and we're sorry you were dissatisfied with the report you received. We want to make things right and help you get the information you require.
If you prefer, we can schedule a call whenever you are available, or you can contact us via email at askinfotracer@infotracer.com. Please know that we are here to assist you.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great up to date information. Was looking for information on a car due to legal matters. The website helped a lot. Would highly recommend.
Hello Cassandra,
Thank you for taking the time to write us a review! We are delighted that we were able to provide good and updated information. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a fantastic day ahead!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I just started looking.its Ben 15 seconds and you want me to rate ti
Hello William,
Thank you for taking the time to leave us a review despite not fully utilizing the service yet. Please let us know if you need assistance, especially with your searches. Please give us a call or send us an email at askinfotracer@infotracer.com. Rest assured, we are here to help.
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I did not fully use Info Tracer so I cancelled my subscription because I was charged without knowing. I spoke with a gentleman on the phone that was very clear with instructions and helpful as well. Thank you sir!
Hello Miranda,
Your review is highly appreciated! We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
We look forward to working with you again. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Needed the name matched to a number. It was fast and pretty easy to work with easy to sign up easy to write a review. Overall, I have only used it once so I have to use a quite a few more times before I can give you a real review.
Hello Glen,
Thank you for taking the time to leave us a review despite not fully utilizing the service yet. Please let us know if you need assistance, especially with your searches. Please give us a call or send us an email at askinfotracer@infotracer.com. Rest assured, we are here to help.
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
But nonetheless still what I asked for I guess it works not too bad
Hello Sosa,
Thank you for sharing your experience with us! We're happy you're satisfied with the service. We hope you will continue to use our site and recommend us to others. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I know for a fact that Sam rowles has an extensive arrest and criminal record yet you can not find anything you found him but nothing else
Hello Robert,
We appreciate your feedback and are sorry you were dissatisfied with the report you received. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Upon checking, I can see that you have already reached out to customer service. And we have provided you with a refund. Please expect the funds to reflect in 3 to 5 business days. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Lonnie,
We're happy you're satisfied with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Where is the info you stated would be given with membership? Which you later after I paid it changed to Premium membership. Your service is a joke and your nothing but a bunch a manipulative sneaky leaches.
Hello Sean,
Thank you for taking the time to give us a review. We sincerely apologize if we could not provide additional information about the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Upon checking, I can see that you've reached out to customer service, and we have provided you with a refund. Please expect the funds to reflect in 3 to 5 business days. If you need further assistance, please don't hesitate to let us know. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
After paying for a "Premium" report I was not given the information that was described as available in the "Premium" upgrade. The information available could have been found in any free web search.
Hi Edwin,
We appreciate your feedback and are sorry you were dissatisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This is a good service. But the automatic monthly enrollment/service fee should be disclosed at the outset.
Hi Siddharth,
We're happy that you had a great experience with our service. We are sorry for any confusion; however, on our checkout page, before the final billing step, the terms and conditions of the purchase, along with a detailed summary of the selected package, including the cost and duration of membership, are provided and must be approved/acknowledged for the purchase to be completed.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The lure was with nothing...kind of like false advertising
Hi Deidra,
We appreciate your feedback, and we're sorry you were dissatisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Jayla,
We're pleased you're satisfied with how Maggie did. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Thanks for the update and information about my Son
Hello Katherine,
You're welcome! We're happy you found what you were looking for. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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Hello Jennifer,
Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please get in touch with our Voice of Customer Team at askinfotracer@infotracer.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our business!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It said lots of information would be available and ONLY PROVIDED MINIMAL INFO WHICH I COULD GATHER BY LOOKING AT THE VEHILE. IF I WANT MORE I CAN PAY MORE. YOUR WEBSITE IS A SCAM. GOT A DOLLAR OUT OF ME.
Hi Scott,
We're sorry that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I was selling my vehicle and needed a report that it hadn't been in accident because Carfax only went back to 2018 and the person mostly wanted the last 5 years which I got from you for $2 when we paid $25 through Carfax
Hi Tracey,
We're happy you found the information you were looking for. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kyle,
We value your feedback and are glad you were able to find the information you needed, but we're sorry to hear you found our site difficult to navigate. Thank you for informing us. Your feedback allows us to improve.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a fantastic day ahead!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315