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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Doesn't have the info that the site led me to believe it had.
Trying to track down family members for an upcoming reunion. Thanks for the help. Dan G.
Hi Dana,
We're happy you found the information you needed quickly on the site. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I had a good experience pulling up the récords to my car. The website is very user friendly
Hi Alberto,
Thank you for taking the time to give us a review. We're happy you had a good experience. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have an amazing day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello Brian,
Thank you for still taking the time to give us a review. Please let us know if you need assistance, especially with your searches. Rest assured, we're here to help. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It's not a very up to date record. And didn't bring up anything I didn't know already.
Hello Kayla,
We appreciate your feedback and are sorry to hear that you received outdated information. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We would love to improve your experience and assist you with your search. If you wish, we can schedule a call the soonest you are free, or you can reach out via email at askinfotracer@infotracer.com. Rest assured, we’re here to help you.
We look forward to hearing from you! Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Julian,
We're happy you're satisfied with the service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I'm very happy with Infotracker. I was able to acquire the information I needed easily.
Hi Bree,
Thank you for this excellent review! We're pleased you're satisfied with the information. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
You said I would see the owner… you cannot. $#*! you guys
Hello John,
We sincerely apologize if we could not provide the vehicle owner you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Rest assured; we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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Hello Stephanie,
Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please reach out to our Voice of Customer Team at askinfotracer@infotracer.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our business!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Sometimes you have to look in more detail for things then I'm used toSometimes you have to look in more detail for things than I'm used to
Hi Desiree,
Thank you for your feedback. This will help us improve our services in the future. If you need further assistance, especially with your searches, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Limited information found - shall see if it is worth the effort
Hello Gail,
I’m sorry you did not find the information you were looking for; please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people’s databases to confirm that the information exists. It may not match the search results obtained in the member’s area based on the same search parameters.
We are working hard to improve our international search. Rest assured; we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I have not used the service long enough to answer accurately. Will soon.
Hello Stephanie,
Thank you for taking the time to leave us a review despite not fully utilizing the service yet. Please let us know if you need assistance, especially with your searches. Please give us a call or send us an email at askinfotracer@infotracer.com. Rest assured, we are here to help.
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
May experience with the site was great. It open up many doors to let me know about my records.
Hi Rodricus,
Thank you for the five stars! We're happy you're satisfied with the service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Tom was very helpful and professional. Tom listened and was very respectful and understanding of my frustration. He followed thru with emails and did what he said he would do. THANK YOU
Hi Rachel,
Thank you for the five stars! We're happy you're satisfied with the assistance you received from Tom. We'll ensure he reads your review; this will make his day.
We look forward to working with you again. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello Cora,
We appreciate your feedback and are sorry you were not satisfied with the report you received. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Bunch of random, vague, unconnected information of no possible value to anyone
Hello Colin,
We appreciate your feedback and are sorry you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
Please know that we are working hard to improve our international search. Rest assured; we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I needed driver information not vehicle specific, you misinform people and don't deliver info which I paid for
Hello Petra,
I’m sorry you did not find the information you were looking for; please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people’s databases to confirm that the information exists in the United States. It may not match the search results obtained in the member’s area based on the same search parameters.
I have also searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured; we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great website found just what I needed right off the rip. Thanks love it!
Hello Melissa,
Thank you for taking the time to leave us a review! We’re happy that you are satisfied with our service. We always put the satisfaction of our customers first, and we are delighted that we were able to deliver that. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great and easy found out what i needed car been in and out of lots and now there asking for more than it worth
Hello Kevin,
Thank you for taking the time to leave us a review! We’re happy that you are satisfied with our service. We always put the satisfaction of our customers first, and we are delighted that we were able to deliver that. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
All the info I got was info you could find out on google
Hello Tamara,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured; we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Anthony,
I’m sorry you did not find the information you were looking for; please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people’s databases to confirm that the information exists in the United States. It may not match the search results obtained in the member’s area based on the same search parameters.
The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Rest assured; we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315