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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Info provided was too general e.g. address showed country and province but not city; unable to link to social media accounts to search for the right person.
Craps crapolas complete craps complete crapolas utter craps utter crapolas complete and utter craps complete and utter crapolas U could say craps U could say crapolas
I dono whata U say I mean after all it is your service you provide what do you rate it as
What is your review
Call me and let me know
Hello Michael,
Thank you for taking the time to give us a review. Upon checking, I can see that you've already contacted customer service, and we're sorry if you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
Please know that we are working hard to improve our international search. Rest assured, we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Cannot find useful information on home construction details/materials, e.g. type of material used in plumbing system.
Hello Allison,
We're sorry you did not find the information you needed. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest as you are free, or you can contact us via email at askinfotracer@infotracer.com. Rest assured; we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Using the site is very easy. I found the information I was looking for. However, it is important to be sure you get what you need, when you need it, and when you are done, it is important to end your project. There is no problem with the site. But at a time when almost everything is a subscription, it is easy to lose track of your payments. So, what I did, was, before I was billed again, I closed and confirmed that my account was closed to avoid unnecessary billing/problems in the future. The staff is great. I will likely use their service again in the future. I just don't want to pay for what I don't need at the moment.
Hello Franklin,
Thank you for sharing your experience with the community and us! We're happy you found what you needed and that you will be using our services again in the future. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Olivia provided quick and excellent service and I appreciate it and her!
Hello Jeremy,
Thank you for this excellent review! We're happy you're satisfied with the assistance you received from Olivia. We'll ensure she reads your feedback; this will surely make her day. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It's ok but what I need the insurance and owner name number info don't find it
Hello Ajay,
I’m sorry you could not find the plate owner. I have tried on my end, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Please be advised that your account is active and will renew on April 06,2023, for $24.95. If you wish to cancel, please give us a call or send an email to askinfotracer@infotracer.com. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not cool to mislead that the report will be $2.95 but then it's just very limited, but hey if I pay more money than I can have more morsels of info. That's bull$#*!
Hello Kristen,
Thank you for posting a review. I'm sorry you're not satisfied with the report you received. Please note that Premium Reports are optional add-on services separate from your subscription. You can simply exit the pop-up notification, which will continue running the search without additional fees. To know more about our services and where we get data, please visit this link: https://members.infotracer.com/customer/faq.
The License Plate information you are also trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured; we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Evan,
We're happy you found the information you were looking for. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Subjects info was from 14 yrs ago. Not valid now. Needed more current info (past 3 yrs). Subjects address was still not correct PA not VA. Very dissatisfied. Waste of money
Hello Patricia,
Thank you for taking the time to leave us a review. Upon checking, I can see that you've already contacted customer service, and we're sorry that you could not find the information on our site. Our reports may not always be 100% up-to-date, accurate, or complete since data is pulled from records maintained by various state, county, municipal, and other agencies. Many others are only partially digitized. Records may exist that cannot be accessed digitally. Please use our results as a reference point and no substitute for your due diligence.
Moreover, all materials and information available are provided "as is" and "as available" without warranties, either expressed or implied, including merchantability and fitness warranties for a particular purpose. Rest assured, we will be improving our services in the future.
If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The customer service representative that helped me (Edmark) was so helpful, thorough, intuitive, honest and kind that the experience actually made my week (maybe my year).
I don't generally post reviews of anything, except when a business is either egregiously bad or shockingly good and to NOT do so would be a disservice, on my part, to the community at large.
Thank God there's still companies that believe in integrity, transparency and just being downright good to the people whom they serve... and thank God for Edmark.
5 stars and 2 thumbs up!
Hello James,
Your review is highly appreciated! We're happy you're satisfied with the assistance you received from Edmark. We'll ensure he reads your review; this will make his day. We hope that you will also recommend us to others. If you need anything else, please do not hesitate to contact us at your most convenient time.
Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I do not want to be enrolled in this membership and want it to be cancelled before April 5th
Hello Basma,
Thank you for taking the time to leave us a review. Upon checking, I can see that you've already contacted customer service and can confirm that your account has been canceled. Rest assured, our company will no longer bill you. The payment made will allow you access until April 05,2023.
Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Signed up for one use. Told me nothing I don't already know
Hello Michael
We appreciate your feedback and are sorry you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
Please know that we are working hard to improve our international search. Rest assured, we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I payed but it does not even show information I know should be there.
Hello Leah,
We appreciate your feedback and are sorry you were not satisfied with the report you received. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
There is almost zero information, and what is there is inaccurate.
Hello Silas,
We appreciate your feedback and are sorry you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The vehicle information on report did not match the actual vehicle.
Hello Autumn,
We appreciate your feedback and are sorry you were dissatisfied with the report you received. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
This may also happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
We constantly update our records, and to get you notified of any newly available information, you can set alerts on your searches in the 'My Alerts' section of your account. In the meantime, please request access to further updated records from your nearest DMV.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I have just joined and so far have received NO contactable information on the one request (First) i have made
Hello Paul,
We appreciate your feedback and are sorry you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
Please know that we are working hard to improve our international search. Rest assured, we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Received an email from an unfamiliar email address that contained known facts about a person familiar to me. Whoever sent the email di so by using an email address outside the country in order to hide their identity.
Hi Kenneth,
Thank you for this excellent review! We're happy you found the information you were looking for. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The information you retrieved was negligible in comparison to what is offered on your initial page. Just a name and sex but nothing else. Extremely disappointed...not even an address.
Hello Douglas,
I'm sorry you did not find the information you were looking for; please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people's databases to confirm that the data exists. It may not match the search results obtained in the member's area based on the same search parameters.
We would love to turn things around and help you out. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine
Hi Bradley,
Thank you for taking the time to leave us a review. It's good to hear you have a pleasant experience. If you need assistance in your searches, please don't hesitate to call or email us at askinfotracer@infotracer.com. Rest assured; we are here to help.
Have a great day ahead, and stay safe!
Sincerely,
Arden
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Said the name was available so I paid and now have to pay more for maybe a name? No thanks.
Hello Alison,
I’m sorry you did not find the information you were looking for; please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people’s databases to confirm that the data exists in the United States. It may not match the search results obtained in the member’s area based on the same search parameters.
I have also searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection.
Rest assured; we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dee,
We appreciate your feedback and are sorry you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.
Please know that we are working hard to improve our international search. Rest assured, we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315