• InfoGlobalData

InfoGlobalData

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Overview

InfoGlobalData has a rating of 4.05 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with InfoGlobalData most frequently mention customer service. InfoGlobalData ranks 4th among Email Marketing sites.

  • Service
    30
  • Value
    23
  • Shipping
    15
  • Returns
    13
  • Quality
    29
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • Their customer service was responsive and helpful when I needed it.

Critical highlights

No critical highlights yet

How would you rate InfoGlobalData?
Top Positive Review

“Sharing my great journey with InfoGlobalData”

Shawn L.
11/27/23

I had the privilege of collaborating with Infoglobaldata for our organization's marketing campaign, and the experience surpassed our expectations in every aspect. Being a marketing professional, I recognize the vital significance of a dependable and precise mailing list, and I can affirm that Infoglobaldata excelled in every aspect. The provided lists were not only thorough but also exceptionally focused, guaranteeing the precise delivery of our messages to the intended audience. Such meticulous attention to detail greatly enhanced the effectiveness of our campaign and minimized the likelihood of allocating resources to irrelevant leads.

Top Critical Review

“Bad Email List - Failed to Rectify”

Darren S.
11/7/23

8/18/2023 ~I, Darren Slade, signed a contract on behalf of the Global Center for Religious Research (GCRR) with Robert Keller of InfoGlobalData. ~The contract was for InfoGlobalData to provide an email list of 2,156 contacts for $539. ~Per the contract, InfoGlobalData guarantees an accuracy level of at least 85% on the email deliverability of the project file. ~However, 359 of the emails bounced, which is an accuracy of only 83.35%. 10/03/2023 ~I provided Peter Davis (Senior Business Development Manager at InfoGlobalData) with a list of the bounced emails per his request. ~I was told that we would have a replacement list within 48 hours. ~Neither I nor GCRR have yet to receive a replacement list. 10/20/2023 ~I reached back out to Peter Davis and requested a full refund since InfoGlobalData did not meet their contractual guarantee and did not work to resolve the issue. 11/07/2023 ~We still have not heard back from InfoGlobalData regarding this issue, and InfoGlobalData has yet to issue a refund.

Reviews (55)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (16)
Thumbnail of user matthewn674
1 review
0 helpful votes
November 29th, 2023

I recently purchased an email list from Infoglobaldata for reaching out to nurses, and I must say, the quality of the list surpassed my expectations! The list was tailored perfectly to our needs, ensuring that we reached the right audience.The email addresses were accurate, and the information provided was up-to-date. This precision played a pivotal role in the success of our outreach campaign.

Service
Returns
Quality
Thumbnail of user dslade
1 review
1 helpful vote
November 7th, 2023

8/18/2023
~I, Darren Slade, signed a contract on behalf of the Global Center for Religious Research (GCRR) with Robert Keller of InfoGlobalData.
~The contract was for InfoGlobalData to provide an email list of 2,156 contacts for $539.
~Per the contract, InfoGlobalData guarantees an accuracy level of at least 85% on the email deliverability of the project file.
~However, 359 of the emails bounced, which is an accuracy of only 83.35%.

10/03/2023
~I provided Peter Davis (Senior Business Development Manager at InfoGlobalData) with a list of the bounced emails per his request.
~I was told that we would have a replacement list within 48 hours.
~Neither I nor GCRR have yet to receive a replacement list.

10/20/2023
~I reached back out to Peter Davis and requested a full refund since InfoGlobalData did not meet their contractual guarantee and did not work to resolve the issue.

11/07/2023
~We still have not heard back from InfoGlobalData regarding this issue, and InfoGlobalData has yet to issue a refund.

Tip for consumers:
We still have not received any response or resolution from InfoGlobalData after several months.

Products used:
Email List

Service
Value
Shipping
Returns
Quality
Thumbnail of user shawnl487
1 review
1 helpful vote
November 27th, 2023
• Updated review

I had the privilege of collaborating with Infoglobaldata for our organization's marketing campaign, and the experience surpassed our expectations in every aspect. Being a marketing professional, I recognize the vital significance of a dependable and precise mailing list, and I can affirm that Infoglobaldata excelled in every aspect.

The provided lists were not only thorough but also exceptionally focused, guaranteeing the precise delivery of our messages to the intended audience. Such meticulous attention to detail greatly enhanced the effectiveness of our campaign and minimized the likelihood of allocating resources to irrelevant leads.

Products used:
Business Database

Shipping
Returns
The one-stop solution
October 8th, 2023
• Previous review

InfoGlobalData is a massive organization that provides a human-verified database for all kinds of categories, it includes email contacts, phone numbers, addresses, and so on.

Tip for consumers:
InfoGlobalData specializes in offering b2b database services and marketing solutions!

Products used:
B2B industry email list

Service
Value
Shipping
Returns
Quality
Thumbnail of user henryj425
1 review
1 helpful vote
February 24th, 2023

We recently purchased data from Infoglobaldata, and we ran email campaign with the list which gave us better results than expected.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristenj48
1 review
2 helpful votes
September 16th, 2019

We were researching a potential project and needed a strong source of data. When we reached out to InfoGlobalData, they responded and listened to what we require. Their customer support was amazing and there was no hard sell. They walked us through different options and help refine our ask until we had what we were looking for. They delivered the list within the time and we are happy with the results. I would recommend this amazing team and the organization.

Service
Value
Quality
Thumbnail of user kelvins40
1 review
1 helpful vote
September 17th, 2019

We have received prompt responses to our requests also, the replies were quick and helpful. It is obvious that this team works diligently and relentlessly to achieve their goals of happy and satisfied customers. The results were clearly measurable as the campaign ran. Overall a great experience with Infoglobaldata!

Thumbnail of user edwardt100
1 review
2 helpful votes
January 28th, 2019

Excellent product and responsive customer service. They are always quick to answer any of our questions. The list we got from them is accurate and gave us high response rates and most important reasonable price.

Thumbnail of user tomh773
1 review
1 helpful vote
October 27th, 2019

We checked around before purchasing lists for our project. My experience with InfoGlobalData is far superior than any other. They took time to look over things, make decisions and understand my needs, provided me with customized data to get the best list, answered all my questions and continues to keep in touch.

Thumbnail of user susanr624
1 review
1 helpful vote
September 30th, 2019

Infoglobaldata went above and beyond to assist us with our marketing goals. They were quick to reach and helpful with answering whatever the queries we had. This is something we will be looking into further the next time we use this resource. Thank you for your great help.

Thumbnail of user jons984
3 reviews
2 helpful votes
February 7th, 2023
Verified purchase

I purchased a list from them, which bounced 20% and literally broke my email system. I asked for a refund and they said they would "take care" of it for me. 2 months later, no refund and the head guy says "take it up with your credit card company"

Thumbnail of user mariag527
1 review
1 helpful vote
November 10th, 2019

We recently purchased healthcare lists from Infoglobaldata, it worked out really well with the campaigns we ran and delivery rate, ROI was good enough. Thank you team for follow ups and on time delivery.

Thumbnail of user graemem23
1 review
2 helpful votes
August 1st, 2018

We wired $1,000 and never received a single lead after numerous attempts to contact the firm. If you'll notice below there are many "5 star reviews" and several 1 star reviews indicating the company is completely bogus. I wonder why that is... Please do not use. We've filled a fraud claim with the Federal Trade Commission so hopefully these people get shut down.

Thumbnail of user robertn429
1 review
1 helpful vote
December 3rd, 2019

We are new to list purchasing. Their support executive made the process painless and happily answered every dopey question we have. They have figuratively held our hand throughout the process and even clarified queries we never thought of ask. It has been nothing but a positive experience with the InfoGlobalData and team.

Service
Value
Quality
Thumbnail of user fosterw14
1 review
1 helpful vote
December 18th, 2018

The data we got from InfoGlobalData improves the performance and effectiveness of our email campaigns. We've seen measurable increases in our engagement, and shortened sales cycles. The customer service is outstanding, in my experience. They're willing to resolve all our queries to help us get what we need!

Service
Quality
Thumbnail of user jeffr356
1 review
1 helpful vote
November 27th, 2019

Garry lied entirely about the provided list. After going over the list I had found at least 30-50 businesses with contacts that I knew were out of business and a handful of other that the contact information was at least 7-10 years old. Tried reaching out and they will not return any emails or calls. Initially Garry said they would provide more additional leads if the list was not 80% correct. By our calculations the list is running at a 36% failed email rate and then of the ones remaining the demography for what we paid for is less than 1%.

Thumbnail of user wesleyb103
1 review
1 helpful vote
January 18th, 2020

They were very quick to respond to our inquiries. Our representative was able to walk us through the exact details of procuring contact list. We are impressed by the customer service and we are happy with the results. We will be back to look at more lists.

Service
Quality
Thumbnail of user ls398
1 review
2 helpful votes
January 16th, 2020

The data we purchased was not current and when were tried to get credit for the data that didn't work, they quit responding to us. Still trying to get in touch with them for services we purchased 9 mos. Ago.

Thumbnail of user johns4344
1 review
1 helpful vote
September 16th, 2019

We were just about ready to supply a $1,600 credit card authorization when we got cold feet. The more checking we did, the less confident we became. We started to question the integrity/accuracy of the lists we were about to purchase. They were ready to send us an invoice us for an email list of 7,300 but then told us it would take 2-3 days before they could send it to us because they would have to double check the list? They also had strange requests for partial credit card info. Just a very strange experience. John S.

Thumbnail of user brannonw2
1 review
1 helpful vote
January 29th, 2020

We have previously worked with Infoglobaldata and they were always been quick to reply and responsive to any questions. We look forward to continue working with Infoglobaldata and the team again.

Thumbnail of user terryb519
1 review
1 helpful vote
January 13th, 2020

My representative, was easy to work with and was very helpful throughout the process. This was my first experience with the InfoGlobalData and I'd absolutely work with them again.

Service
Quality
Thumbnail of user theol23
4 reviews
2 helpful votes
December 16th, 2019

We worked with the Infoglobaldata team. They are very helpful and we have received exactly what we were looking for in a timely manner.

Thumbnail of user alberts130
1 review
1 helpful vote
September 20th, 2018

We ordered targeted names for a campaign to support our healthcare practice. They made the whole process easy, and delivered exactly what needed. Many thanks for the support! We will definitely work with them again.

Service
Value
Quality
Thumbnail of user arnoldh31
1 review
0 helpful votes
September 24th, 2018

I received my quote very quickly and they followed up with me within a day. The list we received has been working so well for us that it has greatly reduced the amount of time to reach our prospects. Also, the list was more complete than what we have utilized in the past. Many thanks to InfoGlobalData for the development of our client base.

Thumbnail of user hadwinr
1 review
0 helpful votes
September 20th, 2018

They have been great for our team. We consistently got reliable data and great pricing. They always been highly responsive and helped us meet very fast turnaround times. Great value for money, this was our first time with InfoGlobalData and would work with them again.

Service
Value
Thumbnail of user amyw352
1 review
1 helpful vote
December 18th, 2018

Data has consistently been poor quality, they can never deliver more than 1/4 of the volume they promise, we spot-checked 15 addresses and 11 were wrong. They promised me a refund two month's ago for one project, and now they're just ignoring my emails.

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About the business

InfoGlobalData specialise in B2B Email Lists and Email Appending Services. We provide high quality mailing lists for your email marketing needs. Our data intelligence service can provide valuable insight about your clients and prospects.

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